Customer Service 客服专员/大堂客服
美国汉斯地产
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:房地产
职位信息
- 发布日期:2019-11-10
- 工作地点:上海-静安区
- 招聘人数:1人
- 工作经验:无工作经验
- 学历要求:大专
- 职位月薪:0.8-1万/月
- 职位类别:物业管理专员/助理
职位描述
Job Functions
-Respond to Concierge Desk daily operations within company guidelines and requirements.
-Assist Customer Service Manager and/or Supervisor in liaising with tenants to provide high quality services. i.e. respond to tenant and visitor by providing accurate, valid and complete information through using the right methods/tools, etc.
-Comply with our service procedures, and coordinate with security, cleaning, maintenance services and so on to meet tenant’s needs.
-Maintain close relationship with our tenants, promptly respond to tenant requests, complaints and ensure timely and accurate follow-up and resolution.
-Maintain excellent daily grooming standard and behave professionally at any time and always represent our building in front of our tenants and/or authority agents.
-Maintain daily log book properly, and complete assignments assigned by Customer Service Manager and/or Supervisor.
Requirements
-College level or above, property management, hospitality industry or relevant major preferred.
-Good with computer, fluency in spoken and written English a must.
-Excellent communication and presentation skills as well as the ability to resist pressure.
-More than 2-3 years previous experience required, commercial or hotel industry management preferred.
联系方式: 021-61601888-6723(李小姐)
021-61601888-6720(潘小姐)
职能类别:物业管理专员/助理
公司介绍
Hines is a privately owned real estate firm involved in real estate investment, development and property management worldwide. The firm’s historical and current portfolio of projects that are underway, completed, acquired and managed for third parties includes more than 1,000 properties representing office, residential, mixed-use, industrial, hotel, medical and sports facilities, as well as large, master-planned communities and land developments. With offices in 20 countries, and controlled assets valued at more than $90 billion, Hines is one of the largest real estate organizations in the world. Hines is also a world leader in sustainable real estate strategies, with extensive experience in LEED, ENERGY STAR, BREEAM, Haute Qualité Environnementale and DGNB green building rating systems. Visit www.hines.com for more information.
联系方式
- 公司地址:地址:span博华广场