Senior Service Engineer 高级服务工程师 (职位编号:REF33786Z)
上海博世力士乐液压及自动化有限公司
- 公司规模:10000人以上
- 公司性质:外资(欧美)
- 公司行业:汽车
职位信息
- 发布日期:2019-06-13
- 工作地点:上海
- 招聘人数:若干人
- 工作经验:3-4年经验
- 学历要求:招若干人
- 语言要求:不限
- 职位类别:售前/售后技术支持工程师
职位描述
博世力士乐致力于为各类机械和系统设备提供安全、精准、高效以及高性价比的传动与控制技术。公司结合并发挥全球应用经验,研发创新的产品,为行走机械、机械应用与工程及工厂自动化每一个细分市场的客户量身定制系统解决方案及服务。博世力士乐同时为客户提供各种液压、电子传动与控制、齿轮、线性传动及组装技术。公司业务遍及全球80多个国家,拥有29,500多名专业员工,2016年全球的销售额近50亿欧元。
自1978年进入中国市场以来,博世力士乐已在北京、武进和西安建立了生产基地,截止至2016年12月,拥有约2,626名员工。
更多信息请访问: www.boschrexroth.com.cn和www.boschrexroth.com
博世集团是世界领先的技术及服务供应商。根据初步数据,博世集团约390,000名员工(截至2016年12月31日)在 2016财政年度创造了约731亿欧元的销售业绩。博世业务划分为4个业务领域,涵盖汽车与智能交通技术、工业技术、消费品以及能源与建筑技术领域。作为全球领先的物联网企业,博世为智能家居、智慧城市、互联交通和互联工业提供创新的解决方案。博世运用其在传感器技术、软件和服务领域的专知,以及自身的云平台,为客户提供整合式跨领域的互联解决方案。通过其产品和服务,博世为人们提供创新有益的解决方案,从而提高他们的生活质量,打造互联生活。凭借其创新科技,博世在世界范围内践行“科技成就生活之美”的承诺。集团包括罗伯特 ? 博世有限公司及其遍布约 60个国家的 450家分公司和区域性公司。如果将其销售和服务伙伴计算在内,博世的业务几乎遍及全世界每一个国家。这一全球性的生产、工程和销售网络为其进一步发展奠定了基础。博世的长远健康发展建立在不断创新的基础上。博世的研发网络拥有59,000名研发人员,遍布全球120个国家和地区。
?有关博世集团的更多信息,请访问:www.bosch.com.cn和www.bosch-press.com
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Economical, precise, safe, and energy efficient: drive and control technology from Bosch Rexroth moves machines and systems of any size. The company bundles global application experience in the market segments of Mobile Applications, Machinery Applications and Engineering, and Factory Automation to develop innovative components as well as tailored system solutions and services. Bosch Rexroth offers its customers hydraulics, electric drives and controls, gear technology, and linear motion and assembly technology all from one source. With locations in over 80 countries, more than 29,500 associates generated sales revenue of approximately 5 billion euros in 2016.
To learn more, please visit www.boschrexroth.com
The Bosch Group is a leading global supplier of technology and services. It employs roughly 390,000 associates worldwide (as of December 31, 2016). According to preliminary figures, the company generated sales of 73.1 billion euros in 2016. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. As a leading IoT company, Bosch offers innovative solutions for smart homes, smart cities, connected mobility, and connected industry. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to create solutions for a connected life, and to improve quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” The Bosch Group comprises Robert Bosch GmbH and its roughly 450 subsidiaries and regional companies in some 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. The basis for the company’s future growth is its innovative strength. At 120 locations across the globe, Bosch employs 59,000 associates in research and development.
Additional information is available online at www.bosch.com, www.iot.bosch.com, www.bosch-press.com, www.twitter.com/BoschPresse.
Job Description
1.?????????????? Keep learning the latest technology and advanced field service tools to solve customer problem on-site with your own rich field servcie experience;
不断学习博世力士乐最新液压技术、掌握博世力士乐先进的现场服务工具,运用自已丰富的现场服务经验,解决客户现场各种杂复的液压技术问题;
2.?????????????? Field service trouble shooting: Familiar with Bosch Rexroth hydraulic components and system principle, investigate customer's on-site condition; record the key parameters by field service tool with comprehensive fault diagnosis plan; confirm the operation status of components and equipment; and then find out the root cause of failure. Provide solutions and detailed on-site service reports; tracking with the warranty improvement process, prevent the same failure happen again;
熟悉博世力士乐液压元件与系统原理,调查客户的使用条件和状况,制定周全的故障诊断方案,运用博世力士乐先进的现场检测工具,测量和记录有效的各项运行参数,确定元件及设备的运行状态,寻找分析出故障的根本原因。提供完善的解决方案及详尽的现场服务报告,跟综质保改进进程,从源头上防止故障的再次发生;
3.?????????????? International Field Service: follow up the international field service and provide the English report when finish the field service;
跟进博世力士乐各国委托中国的现场服务项目(用英语),完成现场服务工作并提供英语版现场服务报告;
4.?????????????? Bosch Rexroth new components and system commissioning: Familiar with the latest application of Bosch Rexroth hydraulic technology in mobile application, participate in the installation and commission of the new components/systems/applications on customer site, parameters optimization and provide the detailed report, guide after-sales service;
在博世力士乐新元件与系统现场调试方面:熟悉博世力士乐液压技术在工程机械设备上的最新应用,参与博世力士乐新元件、新系统、新应用在客户现场的安装调试、整机参数优化并形成详尽的调试报告,指导售后服务;
5.?????????????? Workshop repair: good hand work ability, disassemble the failure parts with specialized tool, inspection, record, and failure root cause, and good inspection report;
在力士乐维修车间方面:具有规范的动手能力,能运用车间专用工具拆检力士乐液压故障元件,检查、记录零件状况,分析判断零件故障原因,形成拆检报告;
6.?????????????? Rexroth service product promotion: good customer communication skill and the market insight, comprehend the customer request, familiar with the strength of the Bosch Rexroth products and the service, support the company service sales target.
在力士乐服务产品推广方面:具有良好的客户沟通技能及市场洞察力,熟知博世力士乐优势及服务强项及客户需求,完成公司的服务销售指标。?
Qualifications
1.?????????????? Preferable mechatronic and hydraulic major,5 years’ hydraulic system design and commissioning experience in mobile application; ?
机电自动化和液压专业,具有五年以上工程机械液压系统设计与调试经验者可优先录取;
2.?????????????? Willing to travel; good hand work ability; be able to fix complex problem in tough condition independently;
适应出差,较强的实际动手能力,能适应客户现场工作条件,安全地独立解决各类复杂问题;
3.?????????????? Good team-work sense; good communicate sill with customers and colleagues;
良好的团队合作精神、客户沟通技能;
4.?????????????? Good English skill, both in written and speaking. German as a plus.
英语写作和口语良好,懂德语者优先。
职能类别: 售前/售后技术支持工程师
公司介绍
自1978年进入中国市场以来,博世力士乐已在北京、武进和西安建立了生产基地,截止至2017年12月,拥有约2,682名员工。
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