上海招聘

General customer technical support (int/ext)

1 Address customer inquiries

2 Product selection and general bearing design

3 Technical calculations (e. g. lifetime, pressfit, hydrodynamic)

4 Prepare technical proposals for customer

5 Feasibility analysis of Customer drawings/enquiries

6 Customer Drawing Maintenance & ECO (Engineering Change Orders)

7 Support APQP Process

8 Technical Support to Quality dept for customer complaints

Knowledge Management Development for sales team

1 Build & share knowledge, train & coach

2 Record and share product success and failures

3 Input technical data, application details, visit reports, customer sample testing etc to CRM

4 Support competitor intelligence / competitor analysis

5 Write technical papers

Networking/ External interaction

1 Customer Visits

2 Train and educate customers

3 Support GGB at exhibitions and conferences

4 Technical VOC interviews and data capture

Managerial / Strategic / Leadership

1 People management: Managing project teams or functional teams

2 Drive development of the AE organisation and its strategy

3 Working autonomously but accountable

Qualification

Must have

1 At least 3 year experience in technical customer support or Product engineer/Application engineer

2 Understand GGB's key markets and applications (design principles, operating conditions, bearing requirements)

3 strong leadership ability, good motivational and inspiring skills

4 Good command on English (both oral and writing);

5 good presentation skill.

6 Addresses issues openly

7 Experienced in Engineering drawing interpretation and feasibility analysis

8 Engineering drawing capability (solid works, EPDM)

Nice to have

1 preferred experience with CRM

2 Brings creative and innovative solutins to the task at hand

3 Art of sales

GGB轴承技术公司，创立于1899年，目前是美国英普罗工业集团旗下的子公司。英普罗工业集团现为纽约证券交易所上市公司，业务范围包括制造和销售工业密封产品，重载汽车密封圈，滑动轴承，空气压缩机，以及柴油和天然气混合发动机。在北美南美，欧洲以及亚洲，我们集团拥有33个全球工厂。4700多位员工服务于100多个国家的50000多位客户。多元化的经营让我们可以为员工提供了大量的职业发展机会。英普罗工业集团旗下拥有众多世界知名品牌，包括GGB, STEMCO, Garlock, CPI等。在每一个业务领域，英普罗都能够激发公司和客户的不断发展。更多信息请访问********************.GGB是全球领先的高性能滑动轴承制造商。公司总部位于美国，在全球20个国家拥有23个办事处及功能全面的分销网络，并在美国，法国，德国，斯洛伐克及中国设有大型生产基地。全球拥有超过1000多名员工，服务于全球超过五万名客户。作为滑动轴承行业的领导者，GGB的轴承产品在汽车和工业领域应用广泛，产品种类繁多，如直轴承、翻边轴套、止推垫片、组件、铝合金8字形轴套，金属及双金属轴承等。更可跟进客户具体要求为客户定制***的高效轴承解决方案。


GGB中国于2008年正式成立。以苏州为生产中心，在上海、武汉、广州等地分布销售网络。服务全国近1000多个各行业客户。2016年公司扩大投入，于苏州高新区置地建立自己的厂房。2017年，入驻新区工厂的GGB和STEMCO在国内的业务持续蓬勃发展，再创新高。2018我们也迎来兄弟公司：GARLOCK、TECHNETICS与我们共创辉煌。我们相信有着专业化的生产和技术，优秀的团队，我们必将创造更辉煌的未来。