Service Engineer(职位编号:001)
凯镭思通讯设备(上海)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:通信/电信/网络设备
职位信息
- 发布日期:2012-11-02
- 工作地点:上海
- 招聘人数:1
- 工作经验:五年以上
- 学历要求:大专
- 语言要求:普通话精通
英语熟练 - 职位类别:其他
职位描述
Job purpose:
Primarily responsible for equipment demonstration, customer training, site evaluation and technical sales of BPIM, PPIM and IPS products. Secondary responsibility in repair, maintenance and calibration of BPIM, PPIM & iPS products according to Kaelus demand, adhering to safety and quality policies/procedures, continually improve products and procedures as well as training and developing fellow team members.
Main Job Responsibilities:
?Technically competent with the specifications, operation, and first line servicing of BPIM, PPIM and iPS products
?Proficient in demonstrating the practical use of BPIM and PPIM products
?Ability to transfer knowledge to customers on the use of BPIM and PPIM products
?Assist in closing of sales from a technical standpoint for BPIM, PPIM and iPS products
?Ability to discern equipment misuse and equipment failures at customer level
?Diagnose first level service requirements and ensure customer equipment is maintained operational in the most efficient manner
?Conduct efficient and effective repair, maintenance and calibration of BPIM/PPIM and IPS products both in-house and onsite at customer premises
?Log all RMA activity via Jira software including failure mode, parts used, work carried out and time allocated for the RMA
?Ensure repair, maintenance and calibration is achieved safely, is of the highest quality and is in line with customer demands
?Ensure all required material is requested through the appropriate channels
?Ensure timely completion of all paperwork to expedite invoicing and feedback to customers
?Identify areas of improvement for BPIM/PPIM & IPS products and feedback to Brisbane Manufacturing and Engineering for assessment and implementation
?Continually improve procedure and processes related to the Local Service Cell
?Keep up to date with technology and new products
?Support other departments on an as needs basis, Share technical knowledge with other departments to provide cross training each other.
Job Requirements(Education, ability, experience, attribute, ect):
?Experience in Electronics is required including ability to read and understand circuit diagrams. Knowledge and/or experience in RF is highly desired.
?5 or more years experience is desired
?Ability to problem solve complex high power (120 Watts) RF systems and products to module level initially and to component level with the necessary training
?Experience and/or understanding in Passive Intermodulation Measurement is desired
?Ability to setup and use RF test equipment. Power Meters, Signal Generators, Spectrum Analysers, VNA's, etc.
?Knowledge of mobile telephone systems and base station infrastructure would be advantageous
?Advanced level of problem solving and analytical skills
?Familiarity with ISO9000 QMS environments and calibration traceability
?Ability to plan, prioritise and coordinate works orders in the service cell
?Have proven ability to work independently or as a team member
?Mechanical aptitude is desired
?Ability to work unsupervised at all times
?Good communication skills, both written and verbal
?Willingness to interact with customers and provide them with courteous and competent support
?Ability to adapt to rapidly changing demands and priorities
?Key focus on continuous improvement
?Good manual dexterity
?Willingness to work overtime on short notice
?An excellent understanding of all service cell procedures and policies are essential to the success of this role
?A commitment to the further development of existing skills, and the acquisition of any additional skills that may be required through in- house and/or external training
Primarily responsible for equipment demonstration, customer training, site evaluation and technical sales of BPIM, PPIM and IPS products. Secondary responsibility in repair, maintenance and calibration of BPIM, PPIM & iPS products according to Kaelus demand, adhering to safety and quality policies/procedures, continually improve products and procedures as well as training and developing fellow team members.
Main Job Responsibilities:
?Technically competent with the specifications, operation, and first line servicing of BPIM, PPIM and iPS products
?Proficient in demonstrating the practical use of BPIM and PPIM products
?Ability to transfer knowledge to customers on the use of BPIM and PPIM products
?Assist in closing of sales from a technical standpoint for BPIM, PPIM and iPS products
?Ability to discern equipment misuse and equipment failures at customer level
?Diagnose first level service requirements and ensure customer equipment is maintained operational in the most efficient manner
?Conduct efficient and effective repair, maintenance and calibration of BPIM/PPIM and IPS products both in-house and onsite at customer premises
?Log all RMA activity via Jira software including failure mode, parts used, work carried out and time allocated for the RMA
?Ensure repair, maintenance and calibration is achieved safely, is of the highest quality and is in line with customer demands
?Ensure all required material is requested through the appropriate channels
?Ensure timely completion of all paperwork to expedite invoicing and feedback to customers
?Identify areas of improvement for BPIM/PPIM & IPS products and feedback to Brisbane Manufacturing and Engineering for assessment and implementation
?Continually improve procedure and processes related to the Local Service Cell
?Keep up to date with technology and new products
?Support other departments on an as needs basis, Share technical knowledge with other departments to provide cross training each other.
Job Requirements(Education, ability, experience, attribute, ect):
?Experience in Electronics is required including ability to read and understand circuit diagrams. Knowledge and/or experience in RF is highly desired.
?5 or more years experience is desired
?Ability to problem solve complex high power (120 Watts) RF systems and products to module level initially and to component level with the necessary training
?Experience and/or understanding in Passive Intermodulation Measurement is desired
?Ability to setup and use RF test equipment. Power Meters, Signal Generators, Spectrum Analysers, VNA's, etc.
?Knowledge of mobile telephone systems and base station infrastructure would be advantageous
?Advanced level of problem solving and analytical skills
?Familiarity with ISO9000 QMS environments and calibration traceability
?Ability to plan, prioritise and coordinate works orders in the service cell
?Have proven ability to work independently or as a team member
?Mechanical aptitude is desired
?Ability to work unsupervised at all times
?Good communication skills, both written and verbal
?Willingness to interact with customers and provide them with courteous and competent support
?Ability to adapt to rapidly changing demands and priorities
?Key focus on continuous improvement
?Good manual dexterity
?Willingness to work overtime on short notice
?An excellent understanding of all service cell procedures and policies are essential to the success of this role
?A commitment to the further development of existing skills, and the acquisition of any additional skills that may be required through in- house and/or external training
公司介绍
凯镭思通讯设备(上海)有限公司的前名为奥雷通光通讯设备(上海)有限公司,成立于2002年5月,是一家生产合路器、双工器、滤波器等通讯产品的高科技企业。 2003年通过ISO-9001国际质量体系认证。2004年至今公司一直被认定为上海市高新技术企业,主要从事无线通讯系统的射频/微波器件和组件、模块及子系统方面业务的发展。
2008年5月,奥雷公司加入了Smiths集团,成为Smiths集团在中国地区的全资子公司。
2011年2月14日IWT集团下属的4家公司品牌奥雷(Allrizon),SIC, Triasx, Summitek 已整合为一个全新的品牌Kaelus. 奥雷通光通讯设备(上海)有限公司也随之更名为凯镭思通讯设备(上海)有限公司。
公司质量方针为:客户至上,持续改善,团结奋进,创造价值。
我们为员工提供上下班班车(淞虹路地铁口、莘庄地铁口),工作午餐, 并保证员工享受国家法定的应享受的所有福利待遇。我们为非沪籍城镇员工也提供上海城镇社会保险并购买公积金。
应聘需知:
1,公司地址位于上海市闵行区!
2、求职简历请勿采用附件形式发送,以免被删除!
3、谢绝未经预约的来人、来电!
谢谢!
附关于凯镭思通讯设备(上海)有限公司母公司简介:
Smiths集团简介:Smiths集团成立于1851年,总部设在伦敦,在伦敦证券交易所上市,是英国的100强企业。在全球有超过29000名的员工,有100多家分公司,分布于40多个国家和地区,主要集中在北美和欧洲。2007年度的销售额达到42亿美元,营业利润为6.77亿美元。
Smiths Interconnect简介:Smiths Interconnect是Smiths集团的全资下属公司,共有员工2800多人,分布于世界各地。Smiths Interconnect下属有19家公司,设计并制造专业的电子及射频产品,用以连接、保护和控制关键系统,广泛应用于电信、航天航空以及医疗领域。
2008年5月,奥雷公司加入了Smiths集团,成为Smiths集团在中国地区的全资子公司。
2011年2月14日IWT集团下属的4家公司品牌奥雷(Allrizon),SIC, Triasx, Summitek 已整合为一个全新的品牌Kaelus. 奥雷通光通讯设备(上海)有限公司也随之更名为凯镭思通讯设备(上海)有限公司。
公司质量方针为:客户至上,持续改善,团结奋进,创造价值。
我们为员工提供上下班班车(淞虹路地铁口、莘庄地铁口),工作午餐, 并保证员工享受国家法定的应享受的所有福利待遇。我们为非沪籍城镇员工也提供上海城镇社会保险并购买公积金。
应聘需知:
1,公司地址位于上海市闵行区!
2、求职简历请勿采用附件形式发送,以免被删除!
3、谢绝未经预约的来人、来电!
谢谢!
附关于凯镭思通讯设备(上海)有限公司母公司简介:
Smiths集团简介:Smiths集团成立于1851年,总部设在伦敦,在伦敦证券交易所上市,是英国的100强企业。在全球有超过29000名的员工,有100多家分公司,分布于40多个国家和地区,主要集中在北美和欧洲。2007年度的销售额达到42亿美元,营业利润为6.77亿美元。
Smiths Interconnect简介:Smiths Interconnect是Smiths集团的全资下属公司,共有员工2800多人,分布于世界各地。Smiths Interconnect下属有19家公司,设计并制造专业的电子及射频产品,用以连接、保护和控制关键系统,广泛应用于电信、航天航空以及医疗领域。
联系方式
- 公司地址:上班地址:中国上海闵行区朱建路333弄优乐加工业园区10号楼、9号楼