上海招聘

JOB DESCRIPTIONS:

?Maintain high level of customer service and immediate resolution to all service requests
?SOE development assistance and deployment.
?Support of desktop software, e.g. Windows XP/Vista/Windows 7, MS-Office suite, Microsoft Outlook, Macintosh
?Support of PDA and mobility devices including mobile phones and smart phones.
?Creating & modify user accounts using Active Directory & Microsoft Exchange. Physical handling/storage of laptops, LCD screens and spares items.
?Windows OS (Windows, 2003, XP, Vista and Windows 7) knowledge, at system level.
?PDA support - e.g. Blackberry, smart phones, iPhones & other mobile email devices.
?Remote software installations & installation, VPN connections,
?Visits to remote sites to deploy PC's, printers & to provide other assistance which is unable to be done remotely.
?Perform general desktop support duties for clients using phone & remote control tools.
?Install, configure and support of system hardware, peripherals and software as required to meet Service Level Agreements.
?Use a problem logging system to perform call-backs, escalations & reassignment of jobs to other areas within SFG.
?Imaging desktops and laptops
?Create, maintain & update system documentation where required.
?Provide assistance where required on Project

QUALIFICATIONS:

?University Degree in Engineering or Electronic Information majors.
?Minimum 0 - 3 years of systems support experience, with previous experience in helpdesk processes and skills
?Strong working knowledge of various operating systems specifically windows.
?Strong working knowledge of Microsoft Office Suite of products - Word, Excel, PowerPoint and Access.
?Working knowledge of personal computers and troubleshooting techniques for hardware.
?Working knowledge of imaging systems and Virus Protection systems.
?Ability to build and configure personal computers.
?Good communication and interpersonal skills in order to provide excellent customer service
?Strong ability to manage/prioritize multiple tasks.
?Aptitude to learn or experience in SAP and Microsoft leasing programs, data management for tap backups

赛赋杰贸易(上海)有限公司是隶属澳大利亚的Specialty Fashion Group,是澳大利亚最大的女装零售商,在全澳及新西兰拥有超过800家门店。我们公司所出名的品牌销往世界各地,我们的品牌有Millers, Crossroads, Katies, Autograph, City Chic, Rivers.我们公司有非常优秀的公司文化,支撑着我们的SHIRT价值观,我们的工作环境是快速,有趣和有创意的. 现因业务和规模的发展需要, 诚招各类专业人才加入我们并在快销时装行业创立自己的职业发展。我们有各个部门不同领域的工作机会包括计划,采购,设计和生产,市场和一些支持服务的职位象财务和人事等等. 如果你是充满热情的,有创造力的并想和该行最好的团对一起工作,请关注我们现在所有的工作机会!