上海招聘

※Principle Responsibilities & Position Purpose:

※职责目标：

Escorts arriving and departing guests in a friendly, courteous manner to and from their accommodations, transporting their luggage. Acquaints each guest with room and features. To facilitate a memorable guest experience from arrival, during the stay, and to adhere to Hilton Brand Standards.

热情友好的帮助客人提携行李，引领客人到房间并提供所需服务。贯穿希尔顿品牌服务理念于服务当中给客人留下难忘而又愉悦的回忆。

※Specific Job Knowledge, Skill and Ability:

※工作技能技巧要求

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

Ability to understand and follow written or verbal instructions

能遵照指示工作。

Ability to effectively deal with internal and external customers, some of whom will require high levels of patience tact and diplomacy to defuse anger and collect accurate information.

擅长于处理宾客关系，能快速有效的应对各种问题。

Ability to read English language sufficient to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.

一定的英语阅读能力确保能获取行李牌上的信息，以及托运行李上的相关信息。

Ability to grasp, lift and carry or otherwise move packages, boxes and luggage up to 100lbs. continuously throughout shift.

有一定负重能力，能在当值期间持续搬运行李和重物。

Ability to stand, walk and sit and continuously perform essential job functions.

能持续因工作需要的站立，行走等

Sufficient manual dexterity in one hand to be able to load and unload luggage

能专业的装卸行李。

上海虹桥元一希尔顿酒店位于高速发展的虹桥经济技术开发区。酒店地理位置优越，交通便利，距离上海虹桥机场仅15分钟车程，驱车55分钟便可达上海浦东国际机场。酒店拥有三座大楼，周围轨道交通便捷，四周云集各类高端时尚购物中心、娱乐设施，领馆别墅，高档住宅区近在咫尺。为了您出行方便，酒店每天提供独家班车接送至上海市区，虹桥经济技术开发区以及漕河泾新兴技术开发区。行政客房、行政酒廊以及所有公共区域，均可享受免费高速WiFi。

上海虹桥元一希尔顿的健身休闲设施在虹桥经济技术开发区无可比拟。25米的室内恒温游泳池、2个露天网球场和设施齐全的健身中心，让宾客全面舒展筋骨，保持活力。6个豪华舒适的SPA理疗室帮您褪去旅途的疲惫。

上海虹桥元一希尔顿酒店诚挚邀请您的加入，让我们一起致力于为客人创造美好的入住体验。我们愿成就您的事业发展，与您共同成长！