上海招聘

Company Overview

Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA-Tencor, we're making technology advancements that are bigger—and tinier—than the world has ever seen.Who are we? We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us. The future is calling. Will you answer?

Group/Division

The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Product Training, and Technical Support. The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Responsibilities

Installation of new systems into customer facilities worldwide. Fault isolation and correction to insure systems meet specified performance specifications. Completion of acceptance documentation for KLA-Tencor and customers specifications. Installation of upgrade kits as required. Troubleshoot systems to determine faults for non-performance. Beta system and manufacturing support as needed.Customer Service Engineer handling complex technical problems. Electro/Mechanical/Optical systems fault isolation and repair experience is mandatory. Strong computer skills with Windows Office Suite, Data Base Management, and network administration are highly desirable.

Preferred Qualifications

Technical degree with 4 years of experience in the installation, maintenance, and repair of capital equipment is required. Strong verbal, written and interpersonal communications skills are required. Ability to work in local or remote locations with domestic and international travel. This is a critical position with direct customer contact. The ability to work under stress while maintaining a pleasant and cooperative demeanor is essential to success. Semiconductor equipment experience is preferred, but not essential.

我总公司KLA为世界著名的专业美资半导体（芯片）设备供货商，公司总部在美国加州，自1976年成立以来不断致力于产品研究与发展，提供全世界客户更完善及人性化服务，并协助半导体（芯片）厂商创造高品质、高效率的产质，目前分公司遍布美洲、欧洲、亚洲等国家。KLA于1999年后在中国上海、天津、北京、苏州成立分公司或办事处，并本着往下扎根的精神积极培育优秀人才，除本身内部实战培训，并出国接受更高级的科技锻炼。我们以专业团队及优秀技术来提供给您更大的发展空间与人生规划。公司详情请阅览公司网页。
公司规模：500人以上。