上海招聘

The Account Manager is directly responsible for developing B2B businesses with UnionPay card issuers. The performance will be measured by his (her) achievement of sales targets, as well as sound relationship with clients, business and market development progresses.

One Account Manager needs to cover several banks, and also to develop and maintain relationship with UnionPay.

Key Responsibilities

• Build up, enhance and manage the client relationships with UnionPay and banks. Develop and nurture relationship with key personnel at multiple levels.

• Identify prospects/clients’ needs through consultative probing. Effectively influence and facilitate prospects from recognizing their needs to working out suitable solutions and to reaching deals.

• Coordinate, generate and deliver Collinson responses to formal RFIs and RFPs.

• Develop and execute Key Account Management plans. Identify additional revenue opportunities, cross sales or expansion of existing portfolios.

• Carry out regular account reviews and be regarded as a trusted advisor by key decision makers at a variety of client facing levels.

• Working on the day-to-day operational management of key accounts which includes deal implementations.

• Prepare & ensure implementation toolkits are all up to date.

• Anticipate, understand and respond to the challenges and issues that may impact the operations of key accounts.

• Co-ordinate with both clients and internal working parties to secure commitment on service delivery and to achieve required SLA.

• Provide assistance on producing and analysing account information, MI decks and reports, including Weekly Sales Pipeline report, Quarterly Executive Summary (internal), Quarterly Business Review deck, implementation documents and other items as required.

ESSENTIAL:

• Over 3 years’ Account/ relationship management and sales experience, in China markets, gained within the financial services sector or similar sectors where bespoke services are offered to financial organisations.

• Over 3 years’ Experience of China credit card business in one of the areas of product, benefits, marketing or operations.

• Strong commercial awareness and solid understanding of competitive environments.

• Experienced in contractual negotiations in China market.

• Expert in presenting and building relationships with senior staff and directors in blue chip organisations.

• High level of numeracy, computer literacy (MS Office).

• Fluent in English, Chinese.

• Optional location in city of Shanghai, Beijing and Shenzhen. China domestic travel required (about 30%); occasionally travel in Asia Pacific Region

Person Specification

• Scans the environment and keeps up to date with external best practice

• Highly effective at dealing with complexity and ambiguity

• Initiates and leads business change

• Proactively creates great client relationships

• Is situationally responsive and flexes style

• Always acts with integrity

• Highly skilled communicator & influencer

• Deals with conflict appropriately

• Brings out the best in people & teams

• Seeks opportunities to learn

• Pursues goals relentlessly and with tenacity

• Thrives on change

• Drives quality of delivery

Collinson Group简介
Collinson Group (http://www.collinsongroup.com ) 是一家致力于通过影响消费者行为来为客户创造更多利润和价值的全球领导企业。
集团汇聚了顶尖行业专家，组成独一无二的团队，为四大核心业务打造市场领先的产品和服务，即客户忠诚计划、生活方式权益计划、保险与援助计划。
集团可提供有关富裕消费者和频繁旅行者无可比拟的行业洞察和专业知识，帮助企业为顾客创造并提供有利于提高互动性、忠诚度和价值的产品与服务。
Collinson Group拥有30年的丰富经验，在全球设有25个办事机构，为170个国家的800多位客户提供服务，共聘有2000名员工，管理着2000多万名终端客户。其客户包括：MasterCard、VISA、Diners、国泰航空(Cathay Pacific)、英国航空(British Airways)、法航荷航集团(Air France KLM)和洲际酒店集团(InterContinental Hotels Group)。
Collinson Group由领先的品牌组成，包括：Priority Pass、Columbus Direct和ICLP。

International Customer Loyalty Programmes (ICLP) Limited is a global loyalty marketing agency. We provide integrated loyalty and CRM solutions to a blue chip client base from a variety of industry sectors. To support our continued growth, we now need to recruit a number of positions as detailed below. Please visit www.iclp.com.cn for more information.

ICLP offers attractive remuneration as well as excellent career development opportunities. Please email full resume, current and expected salary in English and Chinese to: lucy_liu@iclp.com.cn

ICLP公司是一家国际领先的诚信及关系营销咨询公司。我们为各个行业的客户提供有关忠诚度和客户关系管理解决方案的整合服务。因公司业务需要，现需招聘各种职位，详情如下。如果想了解有关ICLP的详细情况，请访问我们的网站：www.iclp.com.cn

ICLP为您提供优厚的待遇和良好的事业发展机会。请将中英文简历、目前薪资和期望薪资发送电子邮件到lucy_liu@iclp.com.cn