Customer Support Engineer
德尔福科技-内燃机系统与部件业务部-上海研发中心
- 公司规模：1000-5000人
- 公司性质：外资（欧美）
- 公司行业：汽车
职位信息
- 发布日期：2018-03-09
- 工作地点：重庆
- 工作经验：无工作经验
- 学历要求：本科
- 职位月薪：0.6-1.1万/月
- 职位类别：车辆质量工程师
职位描述
职责描述：
?Carry out failure diagnosis on-site and giving suggestion to maintain diesel system. Issue failure analysis report. Recording failure issue.
?Taking the lead for cross functional team to support all customer field issues after production (difficult failure cases).
?Hotline technical support including dealer's visit to investigate issues or customer complains related with Diesel EMS system.
?Assist /organize cross functional meetings to push for the resolution of any field quality issues or customer complains.
?Giving training for OEM &OES. Including preparation training material and distribute, sharing lesson learned.
?Prepare relating tools to improve failure resolution.
?Carry out failure diagnosis on-site and giving suggestion to maintain diesel system. Issue failure analysis report. Recording failure issue.
?Taking the lead for cross functional team to support all customer field issues after production (difficult failure cases).
?Hotline technical support including dealer's visit to investigate issues or customer complains related with Diesel EMS system.
?Assist /organize cross functional meetings to push for the resolution of any field quality issues or customer complains.
?Giving training for OEM &OES. Including preparation training material and distribute, sharing lesson learned.
?Prepare relating tools to improve failure resolution.
职能类别： 车辆质量工程师
公司介绍
世界五百强
德尔福科技是全球领先的汽车系统供应商，专注于通过内燃技术、软件和控制、以及电气化来为汽车提供更加先进的推进系统。
德尔福科技是全球领先的汽车系统供应商，专注于通过内燃技术、软件和控制、以及电气化来为汽车提供更加先进的推进系统。
联系方式
- 公司地址：地址：span外高桥保税区德林路118号