上海招聘

职位描述：
Key Responsibilities
Renewal & Account Extension
- Support Business Development (BD) team in the renewal and extension of existing accounts by demonstrating value of cooperation with Aspire.
 
Development of Customer Relationship
- Ensure that all Aspire products, services and delivery processes are fully understood by the client
- Work with BD and other CS team to drive client communications with their customers, proactively engage clients to promote service utilizations and effectively manage clients’ expectation. Activities including periodical activities reports, service reviews, case story drafting, co-marketing & promotion activities

Liaise with internal departments involved in service delivery
- Respond to client service requests/complaints in an efficient manner
- Provide regular activity reporting to client
- Implementation on operational related procedures including
- Standard Operation Procedure
- Billing Procedure
- New client & program implementation procedure
- Program Decommission procedure
- ACS related
- Ad hoc S&M and operational functions related procedure

Required Competencies
- Customer Orientation (internal and/or external customers)
- Strong sense of responsibility and ownership
- Strong sense of servicing and support
- Eager and quick to learn
- Positive working attitude
- Ability to work under pressure
- Well-organized and detail-oriented
- Ability to implement plans & activities
- Result-oriented

Required Work Experience
- Account servicing experience in a business-to-business environment
- Data analysis work experience
- 3-5 years’ experience in service industry
- Related sales support experience
  
Required Languages
- Native Chinese and Fluent English
 
The resume can be directly sent to isabell.li@aspirelifestyles.com

奥思礼礼宾Aspire Lifestyles （国际SOS旗下品牌)

奥思礼礼宾全球总部设在美国新泽西，是全球首屈一指的B2B高端礼宾及个人援助服务专家。 三十多年来，奥思礼为全球顶尖的金融企业，卡组织及奢侈品品牌提供定制化的品牌忠诚度，礼宾和援助服务解决方案，为他们的高净值客户提供在生活方式上的全方位一站式奢华私人定制体验，帮助他们建立及巩固客户关系。

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2018年10月，奥思礼礼宾荣获亚洲权威人力资源专业刊物HR Asia颁发的“亚洲***企业雇主奖”（BEST COMPANIES TO WORK FOR IN ASIA）。作为亚洲人力资源管理领域的权威奖项，该奖项不仅代表亚洲人力资源管理的优秀水准，也显示出行业发展风向，提供人力资源管理的标杆模范。

奥思礼礼宾的母公司国际SOS，是世界领先的提供医疗和旅行安全服务的公司，拥有上千名具备专业能力的专职医生和安全专家，全天候为会员提供服务。

请访问奥思礼礼宾中国官方网站www.aspirelifestyles.com.cn进一步了解品牌所带来的至臻服务。