上海招聘

职位描述：
Job requirement：
- Good at English, expecially for written English
- Good at learning Skills to new knowledge.
- Good negotiation skills
- Good at Microsoft office software.
- Work diligently and have strong teamwork spirits.
- 2-3 years’working experience in a Customer Service Assistant role for oversea company are preferably for this position
- Demonstrated ability to solve with other teams: like PD team, Buyer team and QC team...etc
- Product: Gift or promotion item; Experience in the gift industry would be printing, resin, metals, plastic, ceramic, glass, wood, paper,card,toys… …
- Maintain strong business relationships with appointed customers
- Following company standard operation procedures systems with Customer Service teams.
- Perform other duties as assigned by Customer Service Manager and other top management of the company.
- With Experience on shipping area is a favourable plus.

Job requirement：

职位：Customer Service Assistant(客服助理)

1. 根据客户订单整理order list，及时跟进生产进度，了解订单完成状况，并相应安排订单出货计划，协助船务安排出货事宜。
2. 协调不同部门，确保订单及时生产，验货和出货，并每天按时回复客户邮件。
3. 能够合理有效管理好手头所有订单并及时进行统一文件整理。
4. 完成部门主管安排的其他工作任务。
任职要求
1. 2-3年以上客服助理工作经验，有外贸公司跟单和船务经验为佳。
2、英语读写流利，并有一定的口语能力，可以同国外客人日常交流。
3、熟练的跟单技巧，能够与工厂进行合理有效的沟通，维持良好的合作伙伴关系。
4、能承受工作压力，良好的团队合作精神和职业操守。
5、服从安排，责任心强。工作细致努力。

本公司是一家从事工艺礼品为主的进出口贸易公司,2013年在中国建厂投产，主要生产Heart& Home品牌蜡烛产品，在总部英国5000多家店铺有售，产品销往全球70多个国家，近年来日本、韩国和亚洲其他国家市场增长迅速。公司有着良好工作环境，完善的福利制度，现诚邀专业人士加入齐心打造完美未来。

Sourcing partners(shanghai)Co.,Ltd is an import and export trading company which focous on craft gifts.In 2013,the factory in China produce Heart & Home brand products .There are more than 5000 stores sold it in the headquarter UK .And products are exported to more than 70 countries around the world.Japan, South Korea and other Asian countries rapid growth in recent years.We have a good working environment and offer perfect welfare system, we are looking for professional person to join our team to build a perfect future.


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