IT Technician
北京科闻一百咨询服务有限公司
- 公司规模：500-1000人
- 公司性质：外资（欧美）
- 公司行业：公关/市场推广/会展
职位信息
- 发布日期：2017-12-04
- 工作地点：北京-朝阳区
- 工作经验：3-4年经验
- 学历要求：本科
- 语言要求：英语熟练 普通话精通
- 职位月薪：0.8-1万/月
- 职位类别：技术支持/维护工程师
职位描述
职位描述：
Summary
The Technology Consultant will play a key role within our global Technology Team; providing technical support to our global user base. Reporting to one of our Technology Managers, you will work amongst a team of Technology Consultants; assisting with global initiatives, driving technology adoption, and ensuring most effective use of Text100 applications.
Responsibilities
· Technical support for regional and global user base
· User onboarding, offboarding and induction
· Assisting with user education and adoption of technology
· Management of ticketing service and escalation
· Build and issuance of user devices
· Hardware, software, and basic network troubleshooting
· Management and creation of device images
· Assistance with global technology initiatives
· Assistance with infrastructure management
Experience and Skillsets
· At least two years’ experience in an IT Support role
· Experience working with cloud technologies
· Office 365 administration
· Cloud file storage services administration
· Active Directory administration
· Service desk ticketing based software
· Endpoint management
· Mac OSX and Windows platform configuration and management
· Windows Server administration
· Basic networking experience
· Good written and spoken English
· Experience working in a global environment advantageous
Personality and attitude
· Motivated to do their best work with an entrepreneurial spirit
· Thinks outside of the box
· Enjoys working with people
· Works well within a team
· Has a desire to learn and develop knowledge
· Displays a professional and reliable work ethic
Summary
The Technology Consultant will play a key role within our global Technology Team; providing technical support to our global user base. Reporting to one of our Technology Managers, you will work amongst a team of Technology Consultants; assisting with global initiatives, driving technology adoption, and ensuring most effective use of Text100 applications.
Responsibilities
· Technical support for regional and global user base
· User onboarding, offboarding and induction
· Assisting with user education and adoption of technology
· Management of ticketing service and escalation
· Build and issuance of user devices
· Hardware, software, and basic network troubleshooting
· Management and creation of device images
· Assistance with global technology initiatives
· Assistance with infrastructure management
Experience and Skillsets
· At least two years’ experience in an IT Support role
· Experience working with cloud technologies
· Office 365 administration
· Cloud file storage services administration
· Active Directory administration
· Service desk ticketing based software
· Endpoint management
· Mac OSX and Windows platform configuration and management
· Windows Server administration
· Basic networking experience
· Good written and spoken English
· Experience working in a global environment advantageous
Personality and attitude
· Motivated to do their best work with an entrepreneurial spirit
· Thinks outside of the box
· Enjoys working with people
· Works well within a team
· Has a desire to learn and develop knowledge
· Displays a professional and reliable work ethic
职能类别： 技术支持/维护工程师
公司介绍
About Text100
We are Text100, and we are Wired Differently.
Our mission is to help brands tell their stories in ways that engage audiences. We're not for the faint-of-heart, but if you’re prepared to be bold and take risks, we know the rewards are limitless.
We believe work and play are not mutually exclusive; We build lasting friendships at work, and take time to give back to our local communities.
Check out our website for more information on current job openings.
We are Text100, and we are Wired Differently.
Our mission is to help brands tell their stories in ways that engage audiences. We're not for the faint-of-heart, but if you’re prepared to be bold and take risks, we know the rewards are limitless.
We believe work and play are not mutually exclusive; We build lasting friendships at work, and take time to give back to our local communities.
Check out our website for more information on current job openings.
联系方式
- 公司地址：地址：span北京朝阳区光华路SOHO