上海招聘

职位描述：
What is the main purpose of the job?
Steer the safety strategy within the China business to ensure that safety is elevated and embedded across all functions. Work closely with functional departments to guard our brand and ensure that our store teams and customers are not exposed to foreseeable risk. Develop and protect our Safety Culture across the organisation

What are the main Key Tasks & Activities？
1.Own and steer the Safety Strategy within the China business to ensure that safety is embedded across all functions. Contribute to the development of the strategic vision and strategy for safety within Costa
2.Develop relationships and work closely with functional departments to guard our brand and so that our teams and customers are not exposed to foreseeable risk
3.Prepare clear reports (including the monthly Dashboard) on the brand’s safety performance and activities
4.Food hygiene ratings maintain and update the Equity database for new stores and operational change
5.Manage all enquiries from and relating to the FDA and ensure Costa complies with all FDA regulations
6.Manage and advise on all safety related complaints using and giving expert advice
7.Improve and monitor quality of products being delivered into the stores from our suppliers
8.Positive involvement and participation in product development and innovation initiatives by working closely with the leaders and project teams to ensure that safety strategies are embedded into projects, initiatives and products.
9.Prepare, review and update policies and procedures on safety best practice, particularly store food safety. Target areas that score poorly in FDA inspections, BV audits and Costa Check Safety Excellence
10.Identify safety training needs for Operations Team, including ROD’s, AM’s, & SM’s. Work with relevant functions to design and facilitate learning strategies to improve knowledge and competence
11.Provide information and advice for the preparation of:
?Press statements prepared by the internal PR & Comms’ team to ensure that Brand reputation is not adversely affected.
?Safety related communications delivered by the functional teams.
12.Provide a link between Costa China & BV audit team, & NSF
13.Liaise and interface with the International Brand Protection Manager:
?To ensure that robust due diligence processes are in place that support Costa’s standards, CITP, and protect its safety culture
?To help to set safety related WINcard Audit targets, questions and guidance on how to pass
14.Ensure all that all new or updated applicable safety materials are provided in a manner suitable for use by our Franchise Partners

What Key Performance Indicators will be measured to evaluate success?
?Improvement in Food Hygiene Ratings
?Improvement in BV Audit scores
?Improvement in Costa Check scores
?Delivery of the Costa International Technical Policy
?Delivery of timely safety reporting
?Involvement in new innovation, initiatives and product development
?Contribution to new/updated safety training
?No FDA fines

Education, work experience,Knowledge, skills and abilities
?Bachelor’s Degree or above in food related field
?Experience in the food industry
?Familiar with laws, regulations and standards of Chinese food
?Good understanding of how the FDA works

COSTA COFFEE的故事起源于1971年，当时两名意大利兄弟Sergio和Bruno来到伦敦，他们渴望让美味的咖啡成为伦敦人日常生活的一部分。1981年，COSTA兄弟在伦敦的沃克斯豪尔桥路开设了***家咖啡店。从这里开始，COSTA COFFEE足迹遍布伦敦、英国乃至全球。目前，COSTA COFFEE在全球32个市场拥有3800多家门店，8000多台自助咖啡机，并在英国有3000多家酒店餐饮渠道合作伙伴。
咖世家咖啡在中国的足迹始于2006年上海的***家门店。如今，在中国，咖世家咖啡共有超过500家门店和几千名全职及非全职员工，共同致力于带给中国市场最棒的咖啡体验。2019年，咖世家咖啡加入了可口可乐的大家庭，我们期待着在未来能够让更多的消费者有更多的机会体验到来自咖世家的优质咖啡。
在咖世家咖啡，我们是这样一个真诚而温暖的团队，拥有对咖啡执着的热情，渴望为我们的顾客、社区和伙伴创造美好的体验，充满信任的环境使我们志向远大、敢为先行，与公司共成长。在快速发展的经济环境下，我们鼓励大胆的变革和勇敢的合作, 将新的想法付诸实践!
欢迎加入咖世家咖啡, 开启非凡职业之旅！

The Costa Coffee story began back in 1971, when two Italian brothers – Sergio and Bruno – arrived in London with a burning desire to make great tasting coffee a part of everyday life. In 1981 they opened the first coffee shop in the heart of London, from here the Costa family continued to expand across London, the UK and eventually the globe. There are now over 3,800 Costa Coffee shops in 32 markets, 8,000 express machines worldwide and over 3,000 Proud to serve partnerships in the UK.
Costa Coffee started its footprint in China in 2006 when the first Costa store was opened in Shanghai. Now there are over 500 Costa stores across China with several thousand Costa employees and partners dedicating to inspiring China to love great coffee. As Costa Coffee joined the big Coca-Cola family in 2019, we expect to grow into a coffee company serving great quality coffee to more people and more often.
At Costa, you’re part of a genuine and warm team that shares a passion for our coffee, and a desire to deliver great experiences to our customers, our communities and to our people. An environment of trust enables us to be bold in our aspiration and courageous in our actions to grow ourselves and our business. We‘re always asking how we can do better in our fast-paced and growing business and empowered to bring forward new ideas blended with a courageous collaborative spirit and bold transformative action.
Welcome to Join COSTA COFFEE & Start an Exceptional Adventure!