Technical Pre & After Sales Manager (职位编号:201704)
意大利欧叉有限公司上海代表处
- 公司规模:少于50人
- 公司性质:外资(欧美)
- 公司行业:贸易/进出口 机械/设备/重工
职位信息
- 发布日期:2017-12-05
- 工作地点:上海-静安区
- 工作经验:3-4年经验
- 学历要求:大专
- 语言要求:普通话精通 英语良好
- 职位月薪:0.8-1万/月
- 职位类别:售前/售后技术支持经理 工程/设备工程师
职位描述
职位描述:
Gender: ***
Duty & Responsibility
- Assisting Salesperson, providing necessary technical data and correct information;
- Checking request form customers, and providing verified correct information to HQ,
including RFQ, drawings and fork type selection;
- Domestic shipment (customer destination confirmation);
- Answering various technical questions from customers;
- Verifying technical plans and drawings from HQ;
- Translation operation and maintenance manuals from HQ;
- Training and guiding customer on operation and maintenance during equipment installation;
- Visiting active customers to know equipment usage and operation and maintenance status,
and submitting report to HQ (Report Visit);
- Troubleshooting problems at customer site when there is malfunction, and submitting
detailed report and solution to HQ and customers;
- After sales technical intervention (service situations on inspection, supervision, repair
maintenance, and on-site training);
- Managing spare parts;
- Communication with suppliers for technical issues ;
- Project Management (key projects, tender authorization);
- Sales technical presentation (catalogs, presentations, photos and videos);
- Contingency response
Qualification
- College degree or above, major in automatic machinery
- 5 years related working experience
- Good communication, interpersonal and coordination skill
- Good English language skill in oral and written
- Good at learning and face up to challenge
- Good command of computer office software (Word, Excel, PPT, AutoCAD 2D, AutoCAD 3D)
Gender: ***
Duty & Responsibility
- Assisting Salesperson, providing necessary technical data and correct information;
- Checking request form customers, and providing verified correct information to HQ,
including RFQ, drawings and fork type selection;
- Domestic shipment (customer destination confirmation);
- Answering various technical questions from customers;
- Verifying technical plans and drawings from HQ;
- Translation operation and maintenance manuals from HQ;
- Training and guiding customer on operation and maintenance during equipment installation;
- Visiting active customers to know equipment usage and operation and maintenance status,
and submitting report to HQ (Report Visit);
- Troubleshooting problems at customer site when there is malfunction, and submitting
detailed report and solution to HQ and customers;
- After sales technical intervention (service situations on inspection, supervision, repair
maintenance, and on-site training);
- Managing spare parts;
- Communication with suppliers for technical issues ;
- Project Management (key projects, tender authorization);
- Sales technical presentation (catalogs, presentations, photos and videos);
- Contingency response
Qualification
- College degree or above, major in automatic machinery
- 5 years related working experience
- Good communication, interpersonal and coordination skill
- Good English language skill in oral and written
- Good at learning and face up to challenge
- Good command of computer office software (Word, Excel, PPT, AutoCAD 2D, AutoCAD 3D)
职能类别: 售前/售后技术支持经理 工程/设备工程师
关键字: Technical Pre & After Sales Manager
公司介绍
关于我们
Eurofork S.r.l. 成立于2000年,是一家生产自动化运载系统的意大利公司。经过二十年在运载领域的丰富经验,如今在生产操作装置方面的全球市场中成为了领先者,既包括生产的装置数量也包括其营业额。除了伸缩货叉部门外,还有两个其他区域:服务部门,负责提供售后服务、维护和出售备件;Esmartshuttle 部门,为多深自动化仓库设计和生产穿梭系统。
愿景 & 使命
Eurofork作为高质量运载装置的生产者,旨在成为物流自动化领域的标杆。过去、现在和未来都遵循一条原则:为系统集成商而创新。Eurofork 始终致力于为系统集成商提出更有创新的产品及解决方案。我们的目标是为客户提供功能性强、美观以及有效的产品。
Eurofork S.r.l. 成立于2000年,是一家生产自动化运载系统的意大利公司。经过二十年在运载领域的丰富经验,如今在生产操作装置方面的全球市场中成为了领先者,既包括生产的装置数量也包括其营业额。除了伸缩货叉部门外,还有两个其他区域:服务部门,负责提供售后服务、维护和出售备件;Esmartshuttle 部门,为多深自动化仓库设计和生产穿梭系统。
愿景 & 使命
Eurofork作为高质量运载装置的生产者,旨在成为物流自动化领域的标杆。过去、现在和未来都遵循一条原则:为系统集成商而创新。Eurofork 始终致力于为系统集成商提出更有创新的产品及解决方案。我们的目标是为客户提供功能性强、美观以及有效的产品。
联系方式
- 公司地址:上班地址:乌鲁木齐北路