上海招聘

职位描述：
TRUMPF Medical is part of Hill-Rom Inc., which is a US based international company established in 1929 with annual revenues in excess of $3bn. Trumpf business focuses on providing the best solution for patients and care givers, including world leading operation tables, lights and pendants.
Summary of the role
The Service engineer will be responsible for the service quality of GSS/TRUMPF products throughout Greater China with the support from GSS service manager. You will become the knowledge base on the TRUMPF medical product range, as well as become familiar with how to do technical support for these products.
You will work closely with Service & Logistic Manager, spend the majority of your time in supporting , training, coaching and monitoring distributors’ engineer to do the qualified service in order to achieve sales target; adequate supporting our customers directly are included.
Principle Duties & Responsibilities
The following list provides an overview of the key duties of this role, but is not intended to be an exhaustive list of the duties and responsibilities of the Service engineer.

1. Coach & support field engineers of distributors or service agent to do any field engineering action, including product installation, product operation, equipment maintenance, OR standby for customers..
2. Prepare, set up, standby for any product demonstration / exhibition for sales / marketing department.
3. Test / repair the failure product and collect the service fee if necessary.
4. Build and keep close relationship with VIP customers.
5. Handle customer’s service complaint, assign to the field engineers of dealers or service agent and monitor their service quality.
6. Work with other TRUMPF sales people in the China business to provide ‘complete package’ solutions to customers.
Experience
1. Technical background, strong electronic / mechanical knowledge.
2. Candidates should be Fluent in written and spoken English.
3. Excellent communication skills with outer and inner customers
4. Strong Windows and office software knowledge
5. At least 3 years’ relevant experience gained in medical and healthcare industry preferred
Education
College degree with specialization in electronics, bio-engineering, or relevant special field

Hillrom是全球领先患者护理产品和服务的供应商，为急症护理，长期护理和家庭护理环境提供各种产品和服务。Hillrom所提供的产品和服务包括：设施评估、患者护理病床、担架、治疗床垫、序贯性挤压治疗装置、护士通讯系统、工作流程系统、病床床头医疗设备带系统和病房家具。Hillrom全球总部在美国芝加哥，目前全球员工有10000人左右。

2000年，美国屹龙国际有限公司上海代表处在上海注册成立。主要负责中国地区的产品推广和售后服务。随着公司业务的发展，2013年,在上海注册成立了熠隆医疗设备（上海）有限公司。

2014年，通快医疗被Hillrom正式收购。通快医疗是一家全球知名的医疗设备制造商和医疗技术服务供应商，其产品主要包括手术室一体化解决方案，手术床和检查床，外科手术灯，视频解决方案和供应系统。通快医疗最典型的特点是技术创新。在通快医疗历史上，最具代表性的是在临床应用领域的革命性产品理念和产品开发。2005年，通快医疗研发了世界***款LED灯。这些医疗照明的创新为外科和临床医生提供了更优的照明条件。
通快医疗设备（太仓）有限公司成立于2005年初，坐落于太仓中德工业园，主要产品包括手术床及吊塔。

2015年，伟伦医疗被Hillrom正式收购。伟伦医疗是一家全球知名的医疗设备制造商和医疗技术 服务供应商，其产品主要包括视力筛查仪，桌面诊断设备等。
伟伦医疗设备（苏州）有限公司成立于2012年，主要产品包括视力筛选仪和一次性听诊器。


作为业界的领导者，Hillrom为员工提供具有挑战性的工作体验、温馨友善的工作环境和完善的福利待遇。然而，就最重要的原因而言，选择在Hillrom工作就意味着员工有机会将他们的真诚和热忱投入工作中，创造不平凡的业绩。

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