上海招聘

职位描述：
任职要求：
？ Excellent verbal and written skills in English language.
？ Good verbal and written English language communication skills are also essential.
？ Ideally 1-5 years’ experience in Customer Service or have a fashion related degree or qualification with a natural flair for dealing with customers as well as excellent language

工作职责：
？ You will be an enthusiastic advocate for the brand, product, seasonal collections and product innovations and use your knowledge to address customer needs actively contributing to increase sales.
？ You will be an expert in dealing with customers via phone, web and email dialogue.
？ You will contribute towards the efficient running of the customer service department and be able to support the Customer Care activity.
？ Ensure that the relevant administration is completed and distributed appropriately
？ Accurately record customer details using computer based and paper based systems where necessary.

FA Talent 是外企德科FESCO Adecco旗下专注于人才选用与育留的专业品牌，致力于为企业提供高级人才甄选、招聘流程外包、人才发展与培训、海外人才服务以及校园服务等全方位人力资源解决方案，服务枢纽遍及上海、北京、广州、成都与苏州等各大城市。

北京外企德科人力资源服务上海有限公司（FESCO Adecco）是一家中外合资人力资源服务企业，由中国500强企业之一的北京外企人力资源服务有限公司（简称FESCO）与世界500强之一的人力资源服务集团Adecco（德科集团）合资成立。
外企德科为客户提供全方位的业务流程外包（BPO）、财务外包与薪酬管理、人事委托/人事派遣、全球化派遣、人才招聘/RPO相关服务、健康福利与弹性福利等人力资源解决方案。
合资后的FESCO Adecco整合了双方的客户资源，依托全球化的资源和服务平台，融合本土网络优势，业务范围扩大至全国。目前，FESCO Adecco 的全国服务人数超过60万名，服务客户近10,000家。