上海招聘

职位描述：
Responsibilities：
1. 负责月度客户满意度评分的汇总，并定期更新展示板上客户评分信息；
Responsible for the summary on customer monthly evaluation, and update all customer evaluation information on visual board termly;
2. 负责定期浏览客户网站信息，并及时汇报重要信息；
Responsible for checking information on customer’s website termly and reporting important information to relevant staff in time;
3. 负责采取遏制措施，如协调顾客现场的挑拣和任何的返工；
Responsible for taking containment action, ie. coordinate on-site sorting activities and any rework activity;
4. 负责跟踪并推动顾客质量问题的解决进程；
Responsible for tracing and drive on customer quality problem solving progress;
5. 协调处理和返回缺陷产品；
Coordinate the disposition and return of all defective products;
6. 与生产部门一起验证根本原因和制订整改计划，作为窗口充分地和顾客沟通；
Working with plant to identify root cause and generate corrective action plan, fully communicate with customer as the interface between SOFIMA & Customer;
7. 组织推动CQS处理和相关过程的设置/执行，符合ALV的要求和顾客的要求；
Lead and drive on CQS handling & related process set up/ implementation, meet with ALV requirement and customer requirements;
8. 早期介入新产品质量(TG3后)，验证和推动产品质量在顾客处的改进；
Early involve in new product launch quality, verify and drive on new product quality improvement at customer site;
9. 组织售后索赔件和抱怨的解决方案；协调在期限内的处理和反馈；
Lead and conduct the solution for warranty parts and/or complain from after-market; Coordinate the disposition and feedback to customer on due date.

Requirements：
1. 大专及以上学历
College degree or above
2. 3年以上制造业质量、客户服务工作经验
Min. 1 year experience in manufacturing quality, customer service
3. 熟悉SPC、PPAP、PFMEA、MSA、问题解决（8D）等质量工具
Familiar with the quality tools eg. APQP，FMEA，MSA，SPC、8D
4. 较强的问题分析和解决能力, 如6 西格玛，8D，5WHY等
Strong Problem solving skills and methodology, such as six sigma, 8D, 5WHY
5. 具有良好的沟通能力、组织协调能力和团队合作精神
Excellent communication, teamwork, cross functional working experience, competency & skills
6. 英语能力，听说读写优秀，良好的沟通能力
English skill, listen, spoken, read and written excellence, good communication

UFI 集团简介

意大利UFI集团，全称意大利国际环球滤清器集团，成立于1971年，是一家全球排名前3的专业生产滤清器的跨国集团。UFI集团在全球拥有14个生产基地，2个研发中心，17个商务办公室和25个办公场所，分布在意大利、中国、印度、突尼斯、美国、韩国等世界各地，为世界知名汽车品牌提供配套零部件——从法拉利及其他世界***的一级方程式赛车到火星探测器。UFI集团拥有SOFIMA、UFI两大品牌，广泛应用于汽车、工程机械、船舶、航天等领域。
从2009到现在，UFI集团的营业额增长了185%，同时UFI也致力于新产品的研发，每年5%的收入投入到研发中，并且已经拥有154个专利，三年时间内全球研发团队规模也增长了50%。
我们的目标是在滤清和热管理系统领域提供定制化的系统解决方案，与客户一起致力于可持续的社会发展！
Founded in 1971, UFI Filters is a global leader in filtration technology with 14 production sites, 2 innovation centers, 17 commercial offices and 25 front offices in Italy, China, India, Tunisia, USA, Korea and rest of the world. Renowned for its innovation, UFI’s products and know-how are to be found in all kinds of vehicles – from Ferrari and other top F1 teams, to the European ExoMars spacecraft. It serves a wide range of sectors – from automotive, aerospace and marine to specialized industrial and customized hydraulic applications.
Since 2019, UFI Group turnover has increased by 185%. Meanwhile UFI is also committed to new product development. 5% of the revenue is invested into R&D, and we already have 154 patent. In addition, the size of global R&D team has increased by 50% in 3 years.
Our mission is to create customized innovative systematic solutions in filtration and thermal management systems, in order to achieve sustainable social development with customers！


UFI在中国

1996年 上海索菲玛汽车滤清器有限公司
2004年 长春索菲玛汽车滤清器有限公司
2006年 上海欧菲滤清器有限公司
2011年 上海索菲玛工业过滤器有限公司
2018年 重庆索菲玛汽车滤清器有限公司

我们时刻关注客户需求，为他们提供卓越品质的产品，以提高客户产品的应用效率。
We put our customers first and aim to provide them with exceptional quality products to enhance the efficiency of their applications.
我们为员工提供提有竞争力的薪酬方案和内部发展机制。
We provide competitive salary and benefit, internal promotion opportunities to our employees.
为践行欧菲价值观，我们一直以来热心当地公益事业，将社会责任融入到集团长期发展战略之中。
In order to implement the value of UFI Group, we have always been enthusiastic about local public welfare, brings social responsibilities into group’s long term development strategy.

创新、热情、追求卓越、正直、责任心、多样化
Innovation, Passion, Pursuit of excellence, Honest, Responsive, Diversity
加入我们，一起共建更清洁的世界、更美好的生活！
Join us! Let’s build a cleaner world and better life together!

公司地址：
亚太区总部
地址：上海市青浦区徐祥路38号B栋10楼

上海欧菲滤清器有限公司
地址：上海市青浦出口加工区北青公路8228号二区28号

上海索菲玛汽车滤清器有限公司
地址：上海市青浦工业园区北青公路9785号

上海索菲玛工业过滤器有限公司
地址： 上海市青浦区南汇工业园区宣黄公路978号


交通信息：
公司在莘庄七宝、嘉定安亭、中山公园等多处提供往返市区至青浦的班车及地铁短驳车。