上海招聘

职位描述：
Essential Functions and Responsibilities
1. Under the allocation from the management, administer and manage the process of the Destination for the assignee and family from pre-decision trip to arrival, through to settling, ongoing support management and departure. This may also include services like preview trip, home search, school search, settling in and repatriation.
2. Administer documentation from client and maintain hard and soft files.
3. Make timely contacts with SIRVA internal consultants, 3rd party providers and designated assignees within given Key Performance Indicators (KPIs)
4. Coordinate with all internal departments/functions to ensure successful assignee experience.
5. The DC is expected to remain up to date on local as well as expatriate issues in the international community including but not limited to, knowledge about housing market (basic knowledge), international schools, recreation, health issues, public transportation, groceries, ‘Expatriate’ activities, domestic help etc.
6. The DC is expected to maintain inventories of SIRVA Destination reference materials for the Expatriate ‘Welcome Kit’ and to keep abreast of useful information that is deemed beneficial for the destination service program
7. Maintain good relationships with landlords/developers and to be updating of real estate market trends and new projects, ensure we have adequate knowledge on the properties/leasing market.
8. Maintain good relationships with international schools (administrators) and to be updating of international schools occupancies and participating in schools invitations to ensure we have full knowledge on the school curriculums.
9. Maintain good relationships with the help of SIRVA tenancy team on managing our temporary accommodation program for SIRVA Destination in Singapore.
10. Manage the 3rd parties providers like field consultants, car rental companies etc and liaise with them in co-ordination of the destination service program for the transferring assignee and family member(s), where applicable.
11. Educate assignees or internal consultants on minor Destination issues as these relate to transferring family, communicate with Client HR (where applicable) regarding exception management specific to individual assignees, including recommendations on specific exceptions to policy; providing status updates, and keeping client HR abreast of issues and solutions that arise such that the Client is not ‘blindsided’;
12. Provide SIRVA Destination reports as requested.
13. Work according to the requirements of the Company Quality System.
14. Report real and potential problems, as well as any unsatisfactory practices, to your manager for action.
15. Maintain the Destinations Database – SMARTS.
16. Participate in client/prospect visits and presentations, where required.

Position Requirements / Qualifications
？ A college degree, qualification in Human resources or related discipline highly desirable
？ Excellent communication and diplomatic skills: preferably with experience in living abroad and / or communicating with all levels of employees, and across cultures.
？ Prefer fluent English speaker plus one or more languages
？ Must be a Team player and self-starter with initiative and drive
？ Good computer skills - proficient in Microsoft Office applications (Excel, Word, Access)

SIRVA provides relocation and moving solutions to customers, corporations and governments, moving more than 1,000 families every day in more than 175 countries around the world. We stand on the industry’s leading edge with innovative services designed to meet the evolving needs of our customers, such as policy consulting, global mobility management, home sale assistance, mortgage, and moving.
We call it relocation redefined ® and it’s changing the way the world thinks about relocation.

Pls visit our website www.alliedpickfords.com for more information.