上海招聘

职位描述：
部门使命：
通过以下方式引导宜家健康成长，保证业务实现长期可持续盈利：
? 以宜家业务理念、文化及价值观为动力，着眼于可持续盈利能力。
? 积极成为值得信赖的伙伴，为宜家提供多角度的观点，帮助其成为家居生活的领导者。
? 敏锐发现、评估商业机遇，帮助宜家做出***决策。
? 制定并协助实施新的工作方法，注重精简流程。
? 为全体宜家机构提供高度相关、清晰易懂的业务信息。

工作使命：
人员计划及排班专员专注于计划工作，以满足顾客和员工的需求。该岗位负责协调人员规划活动，制定整个商场的人员调度计划，从而让合适的人在合适的岗位和时间工作，以满足整个商场的业务需求，协助商场发展，实现长期可持续盈利。

任务：
1.工时规划
? 协助业务领航和营运部经理制定并执行年度员工规划行动方案，以实现商场目标和完成优先重点工作。
? 对各经理进行员工规划流程的辅导和培训，使其了解基本工时、业务驱动力和工作量因素。
? 提供相关知识和工具，确保商场督导小组成员和一线经理承担和负责商场及部门的员工规划和工作效率等事宜。
? 负责在灵活排班系统 (Kronos)上维护商场营业时间、部门特殊工作时间，以及达成共识的其他任何商场信息。
2.人员排班
? 确保所有部门排班符合员工规划流程，确保一线经理做好未来两周的排班表。
? 与各经理合作，确保按时完成所有排班表，并在醒目的地方张贴出来，在必要时做出修订。
? 制定整个商场的统一排班表，充分利用商场整体资源。
? 成为灵活排班系统（Kronos）的专家，最大化商场各部门的可利用资源，满足已知的顾客需求。
? 至少提前两周制定并发布各部门的排班，进行分析并作出适当调整，以满足需求；同时，负责发现问题，并提供可能的解决方案，从而解决长短期的人员问题。
? 在商场内部和各商场之间确定并构建关键合作关系。通过网络，共享改进意见，利用分享、复制的方法，推行***实践。
员工规划审核和培训
? 协助业务领航和营运部经理以及人力资源经理定期核查、追踪灵活排班系统（Kronos）程序和工作方法；确保遵循计划，并对偏差进行记录汇报。
3.员工规划审核和培训
? 辅导、发展和培训各经理和相关员工有效使用灵活排班系统（Kronos）。
? 定期编写并发布经确认的相关报告。
? 执行管理团队提出的任何其他合理要求。
? 管理并协调多技能员工（flexible staff pool）的排班和跟进工作。
? 实地检查，对员工规划的程序和方法做出必要的调整。



PURPOSE OF FUNCTION:
To navigate the growth of IKEA and steer the business towards sustained long term profitability by:
- Being driven by the IKEA Business Idea, culture and values, with a focus on sustainable profitability.
- Being a proactive trustworthy partner taking a multidimensional view in becoming the leader in life at home.
- Identifying and evaluating business opportunities to enable IKEA organizations to make optimum decisions.
- Initiating and supporting the development of new ways of working, with focus on simplicity.
- Providing relevant and user friendly business information standardized for all IKEA organizations.

PURPOSE OF THE JOB:
The Staff Scheduler centralizes scheduling to meet both customer & co-worker satisfaction. This role is responsible to co-ordinate the staff planning actives and produce whole store scheduling in order to have the right people in the right place and the right time to meet the business needs across the whole store, by accomplish this will support the store growth and sustained long-term profitability.

ASSIGNMENT:
1.Hours planning
- Assist the Operations manager in developing and implementing an annual staff planning action plan to achieve the store goals and priorities.
- To coach, develop and educate all managers’ staff planning process and establish knowledge of base hours, business drivers and workload factors
- To provide relevant knowledge and tools to hold store steering group members accountable and front line managers responsible for store & department staff planning & efficiency
- Responsible for the maintenance of store business hours and Function specific working times and any other agreed store input data on the Flex Scheduling Module. Business Follow Ups and
2.Staff scheduling
- Ensure all dept. scheduling align with the staff planning process and front line manager schedule the roaster 4 weeks before SPKT launch.
- To produce one store roster to optimize the resource already has on store level.
- Be the expert about the Flex Scheduling module and to maximize resource availability across all departments to meet identified customer demand.
- Generate and post schedules for departments at least 4 weeks in advance, analyzing it and making appropriate adjustments to best meet requirements and taking responsibility for identifying issues and suggest ting possible solutions in order to address short & long term staffing issues.
- Partner with managers to ensure all schedules are completed on time, prominently displayed, and where necessary, amendments made.
- Recognize and build key relationships within and between the stores. Use the network to share ideas for improvement using copy and paste solutions to implement best practices.
3.Staff planning review and education
- Support the BNOM & HR manager by implementing regular checks and follow-ups on Flex Scheduling Module procedures and working practices; ensuring adherence to schedules and including deviation reporting.

宜家家居，成立于1943年, 是一家来自瑞典的全球大家具及家居用品跨国公司。
目前在上海共有三家商场，宜家北蔡商场于2011年6月23日开业，是宜家集团在上海成立的第二家零售商场。我们的目标是使顾客任何时候光临宜家时，都能享受到周到、友好、热情的购物体验。
我们的员工之所以喜欢在宜家工作，是因为：
我们受到了鼓舞！
能随时享受团队工作的乐趣！
能时刻在你的工作岗位上学习！
拥有一个灵活多样的职业规划！
在宜家犯错是被允许的！
一个“家庭友好型”的环境！
每日健康营养的员工餐！
另外，我们还为全职员工提供：
一年15天的带薪年假，补充养老保险，商业医疗保险，年度体检，瑜伽&乒乓等健康活动，节假日小礼物，工会旅游，营养丰富的员工餐等。

欲了解更多招聘信息，请登录www.ikea.cn/jobs（选择上海北蔡）
或参看商场一楼出口处招聘信息板电子简历请投往：SHBC.HR@ikea.com