上海招聘

职位描述：
JOB SUMMARY
Under the general guidance and supervision of the Training Manager, to assist in the plan, organize, monitor and conduct training activities effectively.
在培训经理的指导下，协助计划、组织、监督与实施各项培训工作。

SPECIFIC DUTIES
1. Maintains updated files of training
维护培训档案。
2. Data Base Management
数据库的管理
3. Manage standardized responses to correspondence
管理标准化的书信回复。
4. Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation through ongoing training
协助维护一套全面的，通用的，以顾客为中心的部门规范和程序，通过持序性的培训监督规范和程序的执行。
5. Prepares and conducts detailed induction program for new staff。
准备并开展新员工具体入职培训。
6. Assists to prepare training materials including power point for the training.
协助准备各类培训材料，包括演示文档的制作等。
7. Assists in assessing the training needs of the hotel.
协助开展酒店培训需求调查。
8. Assists to calculate the training hours and obtain feedback from participants of the training programs.
协助进行培训小时数统计并及时收集培训反馈信息。
9. Training expense reimburse and accrues amount spend.
培训费用报销及开支统计。
10. Adhere to time frames established by Head Office
遵守总部设定的时间表。
11. Works with Training Manager or designate to Co-ordinate training such as:
与培训经理一起或受其指派协调培训工作：

First Aid Courses and OH&S.
急救课程和职业健康与安全
 Issue invitations to attend internal and external programs
发送内外部培训项目的请柬
 Maintain records of training attendance
保存参加培训人员的记录
Promote and facilitate cross training, job rotation, and multi skilling
促进并协助交叉培训，岗位轮换和多重技能
 Conduct some training programs for line Associates
讲授部分基层员工的培训课程
 Conduct departmental training audits
进行部门培训审核
Assists to co-ordinate employee activities, such as staff birthday parties, etc.
协助开展员工活动，如员工生日会等。
Assists to make the spot checks on the grooming and code of conducts.
协助对员工仪容仪表和行为规范/纪律进行抽查。
Assists to monitor and control the departmental training activities.
协助监督和控制部门培训活动。

12. Perform other job duties as requested by management.
其他管理层要求的工作项目

JOB SPECIFICATION :
Profile of Competency: ？
Communication skills are utilized a significant amount of time when interacting with others.
拥有在与他人交往时大多数时间所使用的沟通技能。
Proficient in the use of Microsoft Office
精通微软办公软件
Problem solving, analytical, reasoning, motivating, organizational and training abilities.
具有解决问题，推理，号召，组织和培训能力
Good writing skills
良好的写作技能
At least 1 year of related work experience
至少一年相关工作经历
Positive and hardworking character.
积极肯干的工作态度
Attention to details
关注细节
Team Work
有团队合作精神
Customer Service Orientation
服务导向精神

Language:
语言要求 ？
Good command of spoken and written English.
良好的英语口语和书写能力

Education :
教育 ？
Graduate from hotel tourism school / High school diploma/G.E.D. equivalent
旅游业酒店管理高校文凭

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. 作为一家平等雇佣的雇主，万豪国际集团承诺雇佣不同背景的员工并支持多元包容的文化。

作为亚太区***规模的万豪品牌旗舰酒店，上海雅居乐万豪酒店于2011年11月24日正式开业。傲立于繁华的城市中心，位于西藏中路，毗邻人民广场和人民公园，与各个***的文化、娱乐和购物场所近在咫尺。信步可至南京路步行街、人民公园和外滩以及人民广场地铁站（地铁1、2、8号线的交汇站）。

上海雅居乐万豪酒店拥有720间客房，在39层楼高的酒店里，宾客们还可以享受到来自5个不同餐厅的各式美味。酒店六楼设有一个豪华水疗中心，同时配备7个私密理疗室，让宾客们的身心得到放松和享受。酒店还提供25米长的室内游泳池，其中按摩池，蒸汽房和桑拿尽在设施齐全的健身房内，让宾客们荡漾在无限的愉悦和享受中。

我们将继续秉承万豪公司的核心文化，”照顾好我们的同事，同事便会照顾好我们的客人”。我们是谙熟待客之道的大师，并对此深感自豪。我们技艺娴熟，富于想象，为每位客人创造独特而难忘的体验。我们不懈追求卓越，恪守品牌创始人“以人为本”之训言，并将其升华为一门艺术。我们承诺将提供广阔的事业发展机会和全方位的培训系统，诚挚期待您的加入。

每周二下午14:00-16:00为酒店公开招聘日

联系电话：021-23129888-6605

电子邮箱：mhrs.shamc.hr@marriott.com

地址：上海市黄浦区西藏中路555号 人力资源部 （酒店B1员工通道进入）

Construction of the largest full-service Marriott-branded flagship hotel in Asia- Pacific, Shanghai Marriott Hotel City Centre opened its doors on 24 November, 2011. Located aside People's Square and Park on Xi Zang Middle Road, the Shanghai Marriott Hotel City Centre boasts a premium downtown location and provides effortless access to the city’s finest cultural, entertainment and shopping attractions. Nanjing Road Pedestrian Street, People’s Park and the Bund, plus the People’s Square metro hub （connecting lines 1, 2 and 8） are all within close walking distance.

Besides 720 bedrooms, we offer our guests five different dining options varying from fine dining to alfresco inside the 39-storey sleek glass and steel structure. Level 6 includes a luxurious Spa focused on providing superior body and beauty rituals within seven treatment rooms. Fitness enthusiasts enjoy a 25 meter indoor swimming pool with Jacuzzi, Steam and Sauna as well as an extensive cardiovascular gymnasium.

The Brilliant Hosts of Marriott City Centre are devoted to play forward the company culture of Marriott International, "Take care of our associates; and our associates will take care of our guests.” We are proud masters of our craft. With skill and imagination, we create memorable experiences unique to each guest. Relentless in our pursuit of excellence, we live our Brand Founder’s words “put people first” and raise it to an art form. We are committed to providing you tremendous job opportunities and systematic training programs to strengthen your career development. Warmly welcome you to join us.