北京招聘Enrollment Counselor

Enrollment Counselor

学之光教育咨询（北京）有限公司

公司规模：少于50人
公司性质：外资（欧美）
公司行业：教育/培训/院校

职位信息

发布日期：2017-11-08
工作地点：北京-朝阳区
工作经验：无工作经验
学历要求：本科
语言要求：英语熟练
职位月薪：1-1.5万/月
职位类别：专业顾问网络/在线销售

职位描述

职位描述：
Job Overview

The Enrollment Counselor executes an international student recruitment strategy for the Greater China market targeted at international students seeking U.S. university degrees. The role primarily engages and consults with, advises, supports, and enrolls qualified potential international students, helping them to achieve their academic goal of attending one of Shorelight’s university partners’ programs. The Enrollment Counselor’s performance is reviewed and monitored based on enrollment results, the quality of outbound and inbound calls, lead contact activity, completed applications, attitude, working relationships, and communication.

Key Responsibilities

* Student Lead Management

Contribute to the growth of the business and to new student enrollments by assessing potential applicants and determining their eligibility to apply and enroll in various academic programs
Collaborate regularly with real-time feedback loops with China Digital Marketing Manager on digital campaigns, messaging, lead volume, and lead conversion activities
Use a consultative sales approach to guide and support prospective students through the enrollment process
Receive and follow up on potential students via phone, email, social media, and, where beneficial and feasible, in person
Build rapport and provide guidance for students interested in obtaining a degree or certificate program based on prospective student’s desired goals or career interest
Provide a positive and superior student experience
Consistently seek opportunity to drive student growth by referrals
Maintain a high-level knowledge of current programs, products, processes, and policies
Demonstrate expertise in all steps of the admissions process
Understand and communicate the value propositions of our brands (and those of our competitors) to provide an excellent student experience by offering the right program

* Conversion Activities

Execute on tailored conversion activities to drive conversion from sales-qualified lead to application, application to confirmation, and confirmation to enrollment via multiple platforms to reach enrollment goals
Leverage available tools and develop new tools that move students through the conversion process, including scholarships, student ambassador connections, webinars, testimonials, campus visits

* Tracking and Reporting

Leverage Salesforce CRM for tracking of assigned students to track their status and progress toward enrollment
Create consistent and observable documentation in Salesforce and throughout the student cycle of student engagement, activities, and processes
Maintain and keep updated an ongoing student pipeline status dashboard to provide ongoing updates and reports to the team on the health of the student pipeline

Application Process

Interested candidates should submit their resumes and cover letters to maggie.kang@shorelight.com
Shorelight Education is an Equal Opportunity Employer, and more information please visit our website: www.shorelight.com

职能类别：专业顾问网络/在线销售

公司介绍

Shorelight Education is a U.S.-based education company that funds and manages partnerships with universities to drive institutional growth, create new revenue streams, and expand options for students. Our vision is to bring together innovative universities and global citizens in a movement to educate the world. Shorelight focuses on international/transnational education and a unique student experience. Our diverse and talented team is made up of passionate change-makers who think entrepreneurially and act collaboratively. To learn more about Shorelight Education please visit our website at www.shorelight.com。

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