上海招聘

职位描述：
Job Title: Account Manager
Report to: Managing Partner and Business Development Director- Thibault Boiron
Main Contacts: Clients, internal production departments, external partners, vendors.

 MAIN RESPONSIBILITIES

General scope
？ Directly attached to Thibault Boiron (Managing Partner and Business Development Director) you will have in charge a portfolio of customers to manage.
？ You will ensure that altima° will always deliver on time and with the best quality to our customers. You will help your customers to build their roadmap and ensure that altima’s revenue will grow.
？ You will actively participate to pre-sales working closely with production team to deliver winning proposals.
？ All account managers within altima° are involved in sales but are not expected to do proactive BD on non-existing clients. You have sales target which are reached with existing clients (renew / cross-sell / up-sell) and new clients (new business).

Consulting
？ Deliver pro-active consulting to our customers to generate needs.
？ Ensure that the needs of customers are well understood by our production and marketing team and deliver proper consulting internally.

Sales and offer
？ Lead pre-sales and create internal organization with production team in order to win.
？ Prepare final presentation and quotation with materials received from different expertises.
？ Ability to generate sales.
？ Through network.
？ By participating with team and management to some events.

Account Management
？ As the first point of contact of our customers, you will create a relation based on trust and transparency.
？ You will take care of their needs and happiness on a regular basis (basis defined for each customers). Satisfaction of your portfolio will be monitored though Net Promoter Score.
？ You will organize steering committees, lead them and prepare document.
？ You will allow to understand how our customers are organized internally and advise how to align our organization.
？ You will ensure that our team deliver in time and quality.
？ You will always commit to answer on a short time to any question of our customers.

Behavior
？ You are a problem solver with ability to think positively
？ Be a team player and an example for the team
？ You never stop to learn and you always share your knowledge with the team
？ Ensuring excellent communication and collaboration between all internal and external team members
？ Happiness of our team and customers first

 PERSONAL AND PROFESSIONAL SKILLS

？ 1-4 years’ professional working experience as account management, sales, or business development role. The tile will adapt to the seniority, 1-2 years as Account Executive, 3-4 years as Account Manager.
？ Digital or ecommerce sector knowledge and experience are mandatory.
？ You are a problem solver with ability to think positively.
？ Be a team player and an example for the team.
？ You never stop to learn and you always share your knowledge with the team.
？ Ensuring excellent communication and collaboration between all internal and external team members.
？ Happiness of our team and customers first.

 BENEFITS

？ A genuine commitment to your learning & development. Internal opportunities.
？ You will work with equally smart, driven and passionate people.
？ Amazing, modern working space. Very international environment.
？ 14 days of holiday (on top of public holidays).
？ Free coffee & regular team-building activities.

altima° is a pioneer e-commerce and web marketing agency founded in France in 1997 and now counting 350 dedicated team members located in 8 offices over Europe, North America and Asia.

The altima° China digital agency based in Beijing and Shanghai consists of over 40 passionate and highly-skilled digital professionals operating in Chinese web-marketing, e-commerce and technical expertise with international and local Chinese clients from fashion, cosmetics, insurance and tourism industries.

We assist our clients on every step of their digital commerce project in China, from the business strategy to the technical implementation and maintenance with the lonely objective to deliver true e-business performance: drive traffic through top performing acquisition channels (SEO, PPC/ Display, Market Places), boost online sales, generate qualified leads, build client relationships, improve overall brand visibility, optimize performance, and that’s just the beginning.
?    Should you have enthusiasm in digital commerce, please send your resume to jobs@altima-agency.cn.
company website: www.altima-agency.cn
office address:Room 301, Building 6, 555 Haifang Road (Tonglefang), Jing'an District, Shanghai

altima°是先锋电子商务和网络营销机构成立于法国的1997，现在算350敬业的团队成员分布在8个办事处遍布欧洲、美国和亚洲北部。
altima°中国数字营销公司在北京和上海拥有40名充满激情和专业的数字专业人士，他们对于国际及中国品牌（时尚、化妆品、金融及旅游等领域）在中国网站市场、电子商务及技术 方面都具有丰富的运作经验。士在中国网络营销数字操作，电子商务和国际和中国本土客户从时装、化妆品的专业技术、保险和旅游业。
我们帮助我们客户在中国数字电子商务项目的每一步，从商业战略到技术实施和维护，唯一的目的就是提供真正的电子商务绩效：各种最有效的采集渠道（SEO，PPC/ Display, Market Places），推动网上销售、建立客户关系，提高品牌知名度，优化性能，而这仅仅是个开始。
?    如果你对电子商务有足够的兴趣，请将您的简历发送到jobs@altima-agency.cn
公司网址：www.altima-agency.cn
公司地址：上海市静安区海防路555号(同乐坊)6号楼301室