上海招聘

职位描述：
Do you want to play a key role in growing an already successful global service business in China and Asia Pacific?
Do you have a real passion for customer service?
Are you passionate about people management?

Yes? Read on...

As a Team Manager in the Shanghai office, you will be responsible for managing around 8-10 individuals of different specialist backgrounds including travel and dining. You will need to be fluent in Mandarin and English and have strong experience working in customer service in a management capacity. We operate in an exciting and dynamic market and want leaders that have a real sense of what makes great customer service and know how to drive change and innovation in their roles. The pace of work is fast and challenging, but highly rewarding.

Our Chinese business is one of our largest departments. It deals with all types of lifestyle requests from our members living in China and abroad. The market is incredibly exciting and dynamic and we need leaders that have a real sense of what makes great customer service and can play a big part in helping to innovate and improve our service. You must have passion and love working with and developing people. In your role you will train / recruit / motivate and lead the performance of a team situated in a very important area of our business. Your success will also come from excellent communication skills and having a pro active approach to all that you do.

You must have passion for working with and developing people as you will train / recruit / motivate and lead your team's performance as they fulfil highly specific and unique customer briefs.The position entails the management of a diverse and dynamic team. You should thrive in a busy, fun environment which has teamwork at its forefront. A passion for customer service is essential as well as the ability to thrive under pressure.

Who are we?

We pioneered the concept of lifestyle management, and have been at the forefront of exceptional service for nearly 20 years. Our mission is to be the world's most trusted service platform. Since 1998 we've combined always-on, personalised, premium, and specialist knowledge - with world class expert led customer service - and continuous innovation in technology. Today, we serve up to 60 million members in 35 countries around the world, working with more than 40 corporate partners, from 18 offices located in the most important wealth centres.

We pioneered the concept of lifestyle management, and have been at the forefront of exceptional service for nearly 20 years. Our mission is to be the world's most trusted service platform.

Since 1998 we've combined always-on, personalised, premium, and specialist knowledge - with world class expert led customer service - and continuous innovation in technology.

Today, we serve up to 60 million members in 35 countries around the world, working with more than 40 corporate partners, from 18 offices located in the most important wealth centres.