上海招聘

职位描述：
JOB PURPOSE:

Achieve customer satisfaction through technical support by working with China team and dealers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

? Provide field support to regional vendors and KOL’s, including but not limited to
Provide technical support via phone
Implement field troubleshooting
Implement operation/application training when requested
? Maintain and record tools, trunk stock parts and technical document regionally .
? Follow up the repair policy and process
? Follow up the customer satisfaction policy and process
? Drive service business growth in account customer
? Track and report service/sales issues, inclusive facilitation product complaint report
? Focus on technical development of the assigned device

KNOWLEDGE, SKILLS, AND ABILITY REQUIRED FOR POSITION:

? College or Bachelor’s degree in Biomedical Engineering, Electronics or Mechanics.
? At least one year working experience of related service
? Strong communication skills
? Good hands-on ability
? Strong reading skills in English and Chinese is required
? Honest, diligent. Understand the importance of service. Can travel frequently;
? Appreciate teamwork, glad to see the success of teammate;
? Basic service business sense 举报 分享

楷腾医疗公司（CMN）是医疗健康市场中感染预防和控制产品的领先供应商。 楷腾医疗公司的产品包括水净化设备、消毒剂、杀菌剂和清洁剂、用于内镜检查和肾脏透析的专业医疗器械清洗消毒系统、主要针对牙科和胃肠内镜市场的一次性感染控制产品、浓缩透析液及其他透析用品、针对医疗和非医疗应用的中空纤维薄膜过滤和分离产品，以及传染病和生物学标本的专业包装。楷腾医疗公司还为其产品提供技术维护，并为传染病和生物学标本的运输提供合规培训服务。
楷腾医疗公司致力于为患者、护理机构及其他保健服务提供商提供创新的感染预防控制产品和服务，从而改善疗效和挽救生命。