上海招聘

职位描述：
FINANCIAL RETURNS
? Develop deep understanding and knowledge of key sectors targeted by hotel and ensure products and services are ahead of competition to maximise lead conversion rate
? Ensure the timely follow up and pursuit of business with customers and stakeholders in order to drive the highest levels of conversion
? Contribute actively to the compilation of annual business plan and strategic sales & marketing plans
? Conduct and/or assist Sales team in customer negotiation process
? Conduct proposal negotiation process and assist Business Development team where necessary
? Handle contract signing process
? Update lead status in relevant systems and communicates lead status to relevant Business Development staff (e.g. account owner)
? Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and up sell products and services while minimising waste to increase revenue
PEOPLE
? Direct day to day conference/convention activities, plan and assign work, and establish performance and development goals for team members
? Provide effective leadership to fulfilment and teams, including the ability to direct activities according to the relevant detailed SOPs
? Communicate to his/her superior any issues encountered and other relevant information
? Organise training sessions, daily briefings and other meetings as required; ensure staff has the tools, training and equipment to carry out job duties
? Conduct periodic formal reviews with the MICE Team on their targets and goals
? Conduct Annual Performance reviews, set Key Performance Objectives and Personal Development plans in line with IHG standards and brand standards for each member of the team
? Recommend and/or initiate salary, disciplinary, or other staffing/human resource-related actions in accordance with hotel or company rules and policies
? Act as escalation point for clients and members of the MICE Team and provide resolution to issues
GUEST EXPERIENCE
? Process customer inquiries in accordance to specified service standards
? Develop and deliver relevant documentation to the customer (e.g. proposal, contract)
? Prepare and deliver site inspections, entertainment, familiarisations and other events for potential customers (when necessary); ensure all details of meetings and conventions are in compliance with hotel standards, including room set-ups, staging, lighting, audio-visual, traffic flow, menus, décor, entertainment, group room blocks, transportation, billing instructions and VIP services
RESPONSIBLE BUSINESS
? Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions
? Develop awareness and reputation of the hotel and the brand in the local community

Perform other duties as assigned. 举报 分享

洲际酒店及度假村的使命是让宾客尊享豪华国际旅行体验。 那正是您发挥作用之处。 当您成为洲际酒店及度假村品牌的一员，您拥有的不仅仅是一个头衔。
如果您与Ben一样热衷潜水，并享受徒步旅行，您身上就具备我们看重的品质——也就是让您与众不同的那些个人天赋、爱好与梦想。洲际酒店及度假村正在寻找Ben这样的人才：富有魅力，睿智自信，有着国际化的眼界和思维方式，知道如何超越客人的期望 。

上海瑞金洲际酒店是上海市东湖（集团）公司旗下，并由洲际酒店集团管理的一家高星级的花园别墅式宾馆，古典而优雅的气息让曾经的辉煌和荣耀在这里凝聚与升华。

我们酒店正在寻找自信负责、形象专业的员工加入我们的团队。

作为回报，我们将为你提供具有市场竞争力的薪酬和福利，遍布全球的集团酒店的员工入住优惠，并为你提供学习新技能和拓展职业生涯的各种机会。你将加入一个杰出的团队，愉快地从事充满乐趣的工作，每天上班时你都会感到精神振奋，充满活力。最重要的是，我们会为您提供“尽炫自我的空间”。


如果这一切听上去正合您意，或者您还想了解更多信息，请访问www.ihg.jobs和我们联系，告诉我们您会如何将个人技能和激情融入到洲际酒店集团的工作中来。

加入我们的团队，做始终充满自信的自己！

联系我们：
电 话：021-64725222*7715
传 真：021-64151115
联 系 人：人力资源部
电子邮箱：hr@intercontishruijin.com
公司主页：http://www.intercontinetal.com
地 址：上海市黄浦区瑞金二路118号
邮 编：200020