上海招聘

职位描述：
Job Description:

Position: Senior Application Engineer
Reports to: Vice president-Refinery or Petro Chemical

General Purpose

Provides contractual service and assists customers with problem solving support regarding the Company’s products/applications/solutions. Experience and knowledge in, but not limited to Company products. Provide on-site field service and on-site assistance. Conduct site surveys, product/application/system audits, and assist Managers prepare new business proposals. Ensure implementation of the Five Star Service Standards at all client sites to delight our customers.

Functional Responsibilities
? Achieves annual sales targets by working with the Sales Leader to establish selling strategy and tactics. Obtains orders and establishes new accounts; plans and organizes daily work; calls on existing and potential sales customers. Analyzes customer needs, requirements, and strategic plans recommending solutions with Company programs. Keeps management informed through regular activity reports and communications.
? Focuses on customer retention and improving customer satisfaction through excellence in the application of the Five Star System for Customer Service Standards and Satisfaction.
? Manages the sales order process from order acceptance to delivery in a timely and professional manner; coordinates with marketing pricing. Manages customer contracts by verifying supplied products and contractual service levels. Provides technical support to customers; identifying and resolving customer complaints, escalating as required.
? Adds customer value by acting as business consultant to customers’ key management; developing a thorough understanding of customer’s business, mission, strategy, operational issues; advising customers on best product mixes to accomplish their objectives; recommending customer discounts, custom solutions, and/or special considerations. Documents value offered and delivered to the customer in clear, customer accepted financial terms.
? In co-ordination with the Sales Leader, achieves penetration of targeted new business opportunities through application of professional selling skills and sales planning techniques
? Develop sales plans and strategy for active and potential pursuits. Coach sales personnel in proposal development by identifying proposal themes and “selling points” and preparing various components such as executive summaries.
? Recommends changes in products, service, and policy by evaluating product results and competitive developments; communicating customer requirements not currently offered by Company to Marketing.
? Builds effective customer relationships through effective business calls and customer entertainment at all levels of the plant organization.
? Assists Marketers by providing ongoing information regarding customer trends, issues, and requests related to products/applications/systems.
? Contributes to team efforts by accomplishing related results in a cooperative and supportive manner; participating in team sales calls, proposal development, pricing presentations, consultative selling techniques, and order closing strategies; representing region at trade shows and customer postal counsels.
? Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks, participating in professional societies.

Requirements:

? Minimum 5 years successful direct sales experience, or equivalent combination of education and experience;
? Hard working, Closing Skills, Motivation for Sales, Prospecting Skills, Business Planning, Selling to Customer Needs, Market Knowledge, Presentation Skills, High Energy Level;
? Bachelor’s Degree in Chemical Engineering or related technical subjects;
? Experience in Oil, Gas and petrochemical industry is preferred;
? Responsible and ability to work under pressure;
? Excellent communication skills in English and Chinese and ability to communicate effectively at all levels. 举报 分享

Dorf Ketal develops, manufactures, sells and services specialty process chemicals and additives for oil and gas exploration and production, oil refining and petrochemicals.

We built our reputation for innovation with unique chemistry and expert analytical support that overcome the challenges imposed by heavy crudes, generating documented profit improvement for our customers.

The Name of Dorf Ketal Reflects our Focus on Drilling, Olefins, Refining and Fuels.

Dorf Ketal is a leading supplier of performance-engineered specialty chemical programs in the Asia Pacific, Middle east and Europe as well as the world leader in organic titanate and organic zirconate catalyst chemistries.

We are looking for qualified candidates to strengthen our dynamic team in Asia Pacific.