上海招聘

Key Responsibilities

• Ensure all Service Level Agreements are met as per the contractual obligations


• Process invoice forms into Finance system, performing validation tasks along the way and ensuring completeness and accuracy


• Investigate and resolve any differences immediately


• Escalate any errors or problems to team lead


• Limitation on secondary work of credit notes.


• Contact originator of credit notes where original invoice number not quoted as the same


• Process internal customers billing change requests to allocate invoice to a different job


• Ensure all customer/ client queries are responded & resolved within the stipulated turnaround time; Follow up with clients/customers to make sure requests have been met


• Provide reporting to management on issues, projects and processing statistics


• Perform data archiving