Sales Support Administrator 销售支持专员
西格里石墨技术(上海)有限公司
- 公司规模:150-500人
- 公司性质:合资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2017-07-05
- 工作地点:上海-奉贤区
- 招聘人数:1人
- 工作经验:2年经验
- 学历要求:本科
- 语言要求:英语 熟练
- 职位月薪:4.5-6千/月
- 职位类别:客服专员/助理 销售行政专员/助理
职位描述
职位描述:
Main Responsibilities:
- Create offer/order/account in SAP (Follow SGT procedure)
- Create/update opportunities in CRM (Follow SGT procedure)
- Credit management (Follow SGT procedure)
- Prepare Export license(Follow up SGT procedure)
-Provide accurate, timely responses to order processing and billing related inquiries
- Proactively provides feedback on system and process challenges and/or opportunities
- Monthly report(opportunity CRM report) to DoS
- Monthly report(CRM analysis list) to DoS
-Performs other duties as identified or assigned
- Assist General Manger
- Assist with department projects including auditing, account management, SAP subjects
- Accountable for meeting and maintaining defined standards for quality and productivity for all transactions
- Contributes to timely communication of system and/or process changes
- Provide expertise in order processing and billing solutions.
- Work as co-coordinator on export control documentation related job content2
- other tasks assigned by managers
Main Requirements:
- About 2 years experience in a customer service or data processing environment preferably in a dedicated support role, graduate is acceptable
- Previous experience with SAP is preferred
- Advanced verbal and written communication skills including ability to interact professionally with internal and external customers
- Professional attitude and strong service orientation
- Advanced data processing skills
- Highly motivated with the ability to meet scheduled deadlines in a fast-paced, service-driven environment
- Effective analytical and decision-making skills with the ability to exercise independent judgment and recognize the impact to the business and customer
- Strong organizational, problem solving, and time management skills
- Working knowledge of computer systems including, but not limited to, Microsoft office products, SAP knowledge a plus
- Ability to work independently and as part of a team
- Ability to work extended hours as required by the needs of the business with little or no notice
- Advanced skills in English (verbal and written) and in Mathematics
-Technical background is a big plus
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Main Responsibilities:
- Create offer/order/account in SAP (Follow SGT procedure)
- Create/update opportunities in CRM (Follow SGT procedure)
- Credit management (Follow SGT procedure)
- Prepare Export license(Follow up SGT procedure)
-Provide accurate, timely responses to order processing and billing related inquiries
- Proactively provides feedback on system and process challenges and/or opportunities
- Monthly report(opportunity CRM report) to DoS
- Monthly report(CRM analysis list) to DoS
-Performs other duties as identified or assigned
- Assist General Manger
- Assist with department projects including auditing, account management, SAP subjects
- Accountable for meeting and maintaining defined standards for quality and productivity for all transactions
- Contributes to timely communication of system and/or process changes
- Provide expertise in order processing and billing solutions.
- Work as co-coordinator on export control documentation related job content2
- other tasks assigned by managers
Main Requirements:
- About 2 years experience in a customer service or data processing environment preferably in a dedicated support role, graduate is acceptable
- Previous experience with SAP is preferred
- Advanced verbal and written communication skills including ability to interact professionally with internal and external customers
- Professional attitude and strong service orientation
- Advanced data processing skills
- Highly motivated with the ability to meet scheduled deadlines in a fast-paced, service-driven environment
- Effective analytical and decision-making skills with the ability to exercise independent judgment and recognize the impact to the business and customer
- Strong organizational, problem solving, and time management skills
- Working knowledge of computer systems including, but not limited to, Microsoft office products, SAP knowledge a plus
- Ability to work independently and as part of a team
- Ability to work extended hours as required by the needs of the business with little or no notice
- Advanced skills in English (verbal and written) and in Mathematics
-Technical background is a big plus
职能类别: 客服专员/助理 销售行政专员/助理
关键字: SAP CRM Excel Export Control
公司介绍
西格里石墨技术(上海)有限公司
西格里石墨技术(上海)有限公司是一个注重本土及区域各行业客户的生产及服务中心。大部分工艺技术产品能实现上海本地生产。公司成立于2006 年,是西格里集团及东海碳素合资公司的全资子公司。主要产品包括各类热交换器、塔与泵、盐酸合成炉与系统,PTFE衬里管及管件,膨胀节等。
总公司介绍
西格里集团是全球领先的碳素石墨材料及相关产品制造商之一,拥有从碳石墨产品到碳纤维及碳碳复合材料在内的完整生产线。西格里的集团核心竞争力来自其多年来在高温科技及工程和应用方面积累的专业技能,这些核心竞争力使得公司能够充分运用其广阔的原料平台。西格里集团的碳素石墨材料具有优异导电导热性、抗高温、抗腐蚀性、重量轻、机械强度高等特点。随着亚洲和拉丁美洲地区的工业化发展,以及传统材料越来越多为新材料所替代,各大行业对西格里集团的高能效材料及产品的需求日益增长。西格里集团的产品在钢铁、炼铝、汽车制造、化工、电子半导体、光伏和LED产业、锂离子电池等行业具有广泛应用。在风能、航天航空、国防工业等领域的碳素石墨材料及其相关产品的应用也呈上升趋势。
作为一个国际性公司,西格里集团在欧洲、北美及亚洲地区拥有30个生产基地及覆盖100多个国家的服务网点。2019年集团全球员工约5100人,每年销售额约10.48亿欧元。西格里集团总部位于德国的威斯巴登。
西格里集团在中国
西格里集团正逐步在快速成长的亚洲市场站稳脚跟。经过十余年西格里人的不断努力,西格里集团在中国已建立起了以全球业务架构为前提的中国组织架构。西格里在中国的这个大家庭已发展并壮大成为一个拥有三家家法人实体及四百多名员工的成熟实体组织。西格里集团通过三个法人实体为国内外客户提供优质服务,在行业内赢得了一致认可。
目前,我们通过在中国的三个法人实体为中国客户服务:
西格里特种石墨(上海)有限公司 SGL CARBON Far East Ltd. Shanghai
西格里石墨技术(上海)有限公司 SGL CARBON Graphite Technic (Shanghai) Co., Ltd.
西格里泉海碳素(山西)有限公司 SGL Quanhai Carbon (Shanxi) Co.,Ltd.
西格里石墨技术(上海)有限公司是一个注重本土及区域各行业客户的生产及服务中心。大部分工艺技术产品能实现上海本地生产。公司成立于2006 年,是西格里集团及东海碳素合资公司的全资子公司。主要产品包括各类热交换器、塔与泵、盐酸合成炉与系统,PTFE衬里管及管件,膨胀节等。
总公司介绍
西格里集团是全球领先的碳素石墨材料及相关产品制造商之一,拥有从碳石墨产品到碳纤维及碳碳复合材料在内的完整生产线。西格里的集团核心竞争力来自其多年来在高温科技及工程和应用方面积累的专业技能,这些核心竞争力使得公司能够充分运用其广阔的原料平台。西格里集团的碳素石墨材料具有优异导电导热性、抗高温、抗腐蚀性、重量轻、机械强度高等特点。随着亚洲和拉丁美洲地区的工业化发展,以及传统材料越来越多为新材料所替代,各大行业对西格里集团的高能效材料及产品的需求日益增长。西格里集团的产品在钢铁、炼铝、汽车制造、化工、电子半导体、光伏和LED产业、锂离子电池等行业具有广泛应用。在风能、航天航空、国防工业等领域的碳素石墨材料及其相关产品的应用也呈上升趋势。
作为一个国际性公司,西格里集团在欧洲、北美及亚洲地区拥有30个生产基地及覆盖100多个国家的服务网点。2019年集团全球员工约5100人,每年销售额约10.48亿欧元。西格里集团总部位于德国的威斯巴登。
西格里集团在中国
西格里集团正逐步在快速成长的亚洲市场站稳脚跟。经过十余年西格里人的不断努力,西格里集团在中国已建立起了以全球业务架构为前提的中国组织架构。西格里在中国的这个大家庭已发展并壮大成为一个拥有三家家法人实体及四百多名员工的成熟实体组织。西格里集团通过三个法人实体为国内外客户提供优质服务,在行业内赢得了一致认可。
目前,我们通过在中国的三个法人实体为中国客户服务:
西格里特种石墨(上海)有限公司 SGL CARBON Far East Ltd. Shanghai
西格里石墨技术(上海)有限公司 SGL CARBON Graphite Technic (Shanghai) Co., Ltd.
西格里泉海碳素(山西)有限公司 SGL Quanhai Carbon (Shanxi) Co.,Ltd.
联系方式
- Email:humanresources@sglgroup.com
- 公司地址:地址:span奉贤区环城东路151号