上海招聘

职位描述：
Manufacturing / Production Support:
1. Provide daily support to shop floor personnel in use of current MES and ERP as well as other applications used during manufacturing activities.
2. Understand work flow that is used in various areas of the manufacturing / production groups.
3. Understand and comply current and future safety requirements on shop floor.
4. Manage various types of projects with shop floor managers and supervisors in support of manufacturing activities.
5. Work with shop floor managers and supervisors to write specifications for new functionality of current ERP and MES systems.
6. Work with developers to test new functionality in conjunction with the shop floor personnel.
7. Deploy new functionality and upgrades to MES systems in conjunction with IS technical groups.
8. Troubleshoot problems with various shop floor equipment including manufacturing work stations, scales, KVM, bar code readers, label printers, RF hand held terminals and mobile weighing stations.
9. Understand batch splitting functionality in support of Automated Compounding Machines.

Engineering Support:
1. Provide daily support to Maintenance and Engineering staff for the applications they use.
2. Work with engineering staff in the design, development, and implementation of engineering projects that require computer hardware and software, IT solutions and infrastructure to be used in the manufacturing areas.
3. Work with Engineering staff to troubleshoot and repair various shop floor equipment including but not limited to manufacturing work stations, scales, KVM Equipment, bar code readers, label printers, RF hand held terminals and mobile weighing stations.

Warehouse Operations:
1. Understand and support inventory movement of materials stored in the Automated Warehouse.
2. Understand and support Warehouse Management System (WMS).
3. Work with operations personnel to troubleshoot problems with WMS and work with WMS vendor to resolve problems that are related to the software that controls inventory movement.
4. Work with business community to define new functional requirements in support of WMS operations.
5. Work with WMS Vendor to develop, test, and deploy new functionality for WMS.
6. Troubleshoot problems and interfaces between WMS and ERP.

Automated Compounding Machine (ACM) Support:
1. Understand different batch management systems used by different vendors to operate ACMs.
2. Work with operations personnel to troubleshoot problems with ACMs and work with ACM vendor to resolve problems that are related to the software.
3. Work with business to define new functional requirements in support of ACM operations.
4. Work with ACM vendor and local engineering to troubleshoot problems with machines.
5. Ensure backup computer hardware and software is functioning and is updated as needed.
6. Support and troubleshoot problems with ERP to ACM interface.

Interpersonal Skills
1. Team player skills, able to motivate as well as to build a partnership with the user communities
2. Strong communicator and listening skills, capable of working effectively with technical staff (on-site and remote), business representatives, and management.
3. Skilled negotiator able to build and manage the customer relationship and enlist the support of other IS functions as necessary
4. A highly motivated individual capable of working under own initiative after taking direction from management, and seeing tasks through to completion without significant guidance.
5. Able to work with others in a consultative manner while providing firm direction and decisions when appropriate.
6. Able to work well with people within and external to the company.
7. Process orientation, with excellent planning, organization, and personal time management skills.
8. Analytical skills, to critically evaluate multiple-source information, decompose high-level information into details and distinguish presented user requests from the underlying true needs.
9. Strong customer-focus orientation.
10. A high tolerance for stress.
  
Technical Skills
1. Expert knowledge of business processes, best practices and systems.
2. Knowledge of IS quality and service processes management.
3. Strong understanding of platforms and technical alternatives to be considered.
4. Strong project management skills.
5. Strong knowledge of systems analysis techniques, application design, and development methods.
Qualifications
6. 5+ years of experience as BSA (Business System Analyst).
7. 3+ years of experience managing systems and projects in support of a business operation.
8. Educated to degree level or equivalent professional qualification.
9. Fluent in English
10. Willing to spend a few months in a foreign affiliate. 举报 分享

芬美意成立于1895年，总部位于瑞士日内瓦，是一家拥有126年历史的私营家族企业。芬美意是一家在香气和风味领域面向企业，从事研究、创意、生产和销售日化香精、食用香精和香原料的公司。芬美意旨在为客户提供卓越的创意配方、广泛和高品质的香原料库、以及专有技术，包括生物技术、微胶囊技术、气味科学和口感修饰技术，以及其他领域的创新技术。截至2021年6月底，芬美意的年营业额为43亿瑞士法郎。