上海招聘

职位描述：

Overview: The Salesforce Administrator is part of our Information Services team that supports and develops applications for client tracking and reporting. This position is the liaison between management, Information Services, Strategic Planning and Analysis, and the users of database applications. (S)he troubleshoots and works with end-users to insure that applications meet their needs and keep pace with changes in program operations, policies and/or procedures.

Responsibilities:

1. Daily administration and support of CASES’ Salesforce database including but not limited to managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations;

2. Working with management, strategic planning & analysis staff and end-users to create and manage complex workflow rules, data validation, and triggers;

3. Develop and create customized reports and dashboards;

4. Create and document application requirements by working together with those involved in the development of program enhancements and changes including program staff, programmers, strategic planning and analysis staff and/or outside consultants as needed;

5. Manage the software testing process, which includes devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating actual software testing;

6. Keeping abreast of new Salesforce features and functionality and providing recommendations for process improvements;

7. Train new and existing users on how to use database applications;

8. Keep application users informed about system functionality and enhancements;

9. Provide application users with technical support;

10. Logging and tracking identified system problems through resolution;

11. Creating and maintaining documentation on processes, policies, application configuration and help related materials for users as database applications are developed;

12. Assist programmer with the development of technical documentation of existing and future applications.

Qualifications:

1. College degree or equivalent work/technical experience;

2. 2+ years Salesforce experience, Salesforce certification preferred;

3. Understanding of relational databases and data integration tools;

4. Experience with programming languages such as SQL, JavaScript, HTML,CSS;

5. Excellent communication and analytical skills;

6. Close attention to detail, and ability to work independently, as well as part of a team, on multiple projects;

7. Certified Salesforce Developer DEV 401, DEV 501 a plus;

8. Hands-on experience writing Salesforce APEX classes and triggers;

9. With Salesforce or Apex or Java or.net development experience;

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尚励信息技术（上海）有限公司是Salarycom的全资子公司，总部位于美国波士顿。作为全球领先的人力资源服务提供商，Salarycom自1999年成立以来一直专注于为用户提供优质的薪酬数据、软件和咨询服务，从而帮助各类企业和组织通过提供公平的薪酬强化员工价值，从而提升员工敬业度和生产力,也使个人用户更专业地有数据支持的理解到自己的职业价值。
2017年，尚励针对企业客户推出全新的CompAnalyst数据分析平台，获得业界高度认可，也因此荣获美国人力资本运营管理部门的至高奖项。每天，尚励也通过公司网站，向上万的个人用户提供个性化的薪酬报告和建议，推动他们的职业发展。
目前，尚励在全球有600名员工，为世界100多个国家和地区上万家企业客户和个人用户提供市场上最精准最实时的薪酬数据。近年来，公司新业务预定量增长超过56%，对公司服务满意的忠实客户数量也在不断增加。
去年，尚励凭借在客户服务和支持方面的出色表现，获得有“商界奥斯卡”之称的Stevie Award国际企业大奖。同时，公司也不断扩展员工队伍，希望为客户提供更好的服务和产品，践行以客户为中心的企业使命。
作为市场领航者，创始时期的管理者至今仍担任公司CEO，超过30%的员工从公司十年前上市以来就一直在这里工作。尚励仍然保持着一个年轻企业的活力、激情和灵感。未来，尚励将凭借在人力资源领域的专业知识、无数实践积累的丰富经验、技术理念的不断创新，提供更好更优质的服务，促进客户的发展，帮助他们获得成功。