上海招聘

职位描述：
As a Product Performance Engineer you will be responsible for following, identifying, evaluating, documenting,communicating and correcting specific engineering and workmanship deficiencies on all products.
Job Duties/Responsibilities may include, but are not limited to:
* Become familiar with the products and travel to dealerships and locations where the product is being used.
* Determine the scope of existing deficiencies, request engineering changes or manufacturing modifications to correct problems, and work through applicable departments to effect changes.
* Achieve practical solutions to product deficiencies and problems by providing accurate, up-to-date field failure information which you will summarize and communicate to engineering, quality and manufacturing.
* Participate in the collection of reliability information used to set design goals and to quantitatively evaluate product reliability. All reports and documents, along with conclusions and recommendations, will be relayed to engineering and other company areas.
* Apprise Engineering and other management personnel of activities and/or status of product problems. Your first hand experiences will be communicated to those responsible for developing solutions to product problems. Ensure documents are quickly available for global information sharing
* Inspect parts returned for warranty claims; gives advice and guidance to engineers; provide technical advice to dealer service personnel on products being followed; advise product groups on application problems; assist in preparation of literature concerning product; assist on product tooling and diagnostic recommendations; initiate rework campaigns; keep abreast of safety reports which could cause liability and high warranty cost; and establish and maintain good relations with dealers and related Caterpillar groups.
? Produce lessons learned documents and technical guides to ensure that learning is shared with wider team to enhance team performance.
? Create and maintain documents to track changes and update on assigned projects to allow quick and concise communication of history
? Act as an SME in a specific area of expertise or product range, supporting wider team or customers with deep knowledge in that area.
? Maintain tooling, equipment and consumable items in good order, ensuring tooling is safe, calibrated and adequate to perform duties.
? Test and validate documents, manuals and product information is accurate and relative to the products delivering high quality feedback to improve documentation.
? Be responsive to customer requirements as they arise. Demonstrate flexibility to respond to short notice travel requests both locally and across the region as required.
? Take control of high tension situations bringing clarity, data and facts to enable good decision making and clear direction to problem solving.
? Create and deliver both high level and detailed presentations to a variety of audiences.
? Manage workload and set priorities to meet customer and IPSD requirements without direct supervision.

Required Qualifications:
* High level of product knowledge capability and good mechanical aptitude and analytical ability.
* An Engineering degree or equivalent experience.
* 5 3 to 10 years of product related and/or field experience.
* The ability to communicate effectively with team members and others in the work group, as well as customers.
Desired Qualifications:
* Knowledge of Caterpillar products, policies, and procedures
? Track record of working with engines and engine systems.
? Ability to repair and replace mechanical components on engines
? Logical approach to trouble shooting and understanding potential root cause of engine problems.
? Ability to use electronic diagnostic tools, software calibration tools

方式一：如果您对此职位感兴趣，请点击以下链接完成在线申请：
https://caterpillar.taleo.net/careersection/cat+external+cs/jobdetail.ftl?job=170004XI&lang=en&src=JB-10020
方式二： 请将您的简历发动到ChinaCareer05@cat.com，邮件标题为“WX-职位名称（职位编号）-姓名-电话” 举报 分享

锡珀金斯动力系统科技有限公司（PPST）成立于2008年9月，是卡特彼勒下属珀金斯发动机有限公司的独资子公司，工厂占地面积13.5万平方米。公司生产的珀金斯1100系列发动机除用于卡特彼勒的工程机械、发电机组外，还销售给其他主机制造厂商，用于工业及农业多种领域。