Credit Manager 信贷经理
上海小南国花园酒店有限公司
- 公司规模：150-500人
- 公司性质：民营公司
- 公司行业：酒店/旅游 餐饮业
职位信息
- 发布日期：2017-06-13
- 工作地点：上海
- 招聘人数：1人
- 工作经验：3-4年经验
- 学历要求：本科
- 语言要求：英语 熟练
- 职位月薪：0.7-1万/月
- 职位类别：财务分析经理/主管
职位描述
职位描述：
General Mission 职责概述
The Food & Beverage Cashier’s primary function is to guarantee that all cash and other types of settlement transactions are accurately and promptly recorded in each outlet.
餐饮收银员的首要职责就是要保证现金及支出事务准确及时地计入每个相关的部门。
Main Responsibilities 主要责任
1. Work in conjunction with Front Office, Sales, Food and Beverage Departments to ensure compliance with corporate procedures.
工作中与前厅、销售部、餐饮部联系，确保遵守酒店程序。
2. Ensure Hotel credit Policy is followed and enforced.
确保遵守和加强酒店信用管理程序。
3. Complete knowledge of the A/R clerical functions.
完全了解应收帐款业务。
4. Process applications for credit facilities for companies, groups, functions, etc.
处理公司、集团等的信用申请。
5. Monitor the special billing arrangements for groups and co***entions as required to ensure that postings are in line with customer requirements. Liaise with co***entions/groups/sales departments. Reconcile Master accounts for in house conferences daily where appropriate.
按要求监控为某些团体和会议所做的特殊的帐单安排，确保帐单按客户要求入帐。联络会议/团体/
销售部门.每日核对店内会议汇总帐目。
6. Review “Credit Check or High Balance ”report for in house credit control each day for credit limits and follow-up of charge back arrangements. Document what steps were taken to verify the ability of guests on “high -balance” report to pay their balances. 作为店内信用控制，每天检查“信用或最高信用额度”报告，以确定信用限度和后续的收款安排。在“最高信用额度”报告中记录应采取什么样的措施来确认客人偿还透支的能力。
7. Monitor and pursue collection of overdue accounts on a structural fashion –preferably by phone for
fast results. Failing any response after repeat call and letters, refer to collection agency if possible.
通过结构化的形式监控和追讨过期未付款项，最好使用电话以便快速得到结果。多次去电和去函后
仍没有回音时，如果可能，求助于讨债机构。
8. Call on overdue Travel Agency accounts.
催促过期求付的旅行社帐款。
9. Respond to and resolve accounts queries in conjunction with accounts receivable.
与应收帐会计一起回答并解决帐目质疑。
10. For old corporate or co***ention/banquet debtors liaise with sales representative or co***entions manager for pursuit of outstanding accounts and follow up on action taken. 对原有的公司或会议/宴会债务人，联系销售代表和会议经理，追踪未付的帐款并采取相应的措施。
11. Liaise with all other Hotel hotels in region on major accounts and any potential doubtful corporate accounts.
就主要帐目和任何潜在的可疑的公司帐目与同一地区的索菲特酒店联络。
12. Reconcile payment discrepancies and take action to resolve any ;Never allocate overpayments or unallocated cheques towards another account or i***oice; if it cannot be resolved immediately, leave it floating.
核查付款中不一致的地方并采取行动解决；不允许将多付的钱款或不可划分的支票划到另一些帐目
或发票上；如果不能立即解决问题，请马上汇报。
13. Follow up on overdue accounts –to legal actions if necessary.
追讨过期未付帐款，必要时采用法律手段。
14. Follow up on overdue accounts –to legal actions if necessary.
追讨过期未付帐款，必要时采用法律手段。
15. Prepare management reports for month end analysis (A/R Analysis ) and to provide documentation for Credit Meeting.
准备月末分析（应收帐款分析）管理报告。为信用会议提供文件。
16. Conduct monthly Credit Meeting highlighting monthly performance, bad debts, staff accounts outstanding and discuss any accounts causing concern for follow up.
召开每月信用会议，突出介绍每月业绩、坏帐、员工应付未付帐目并讨论任何需要继续关注的帐
目。
17. It is not the intention of this Position description to provide an exhaustive list of job duties. It provides a focal point to the incumbent in the hope that they will develop the job further. From time to time and in line with managerial priorities, it is expected that the incumbent will work as and where directed by management and in line with improving customer service.
职位描述的目的不是提供一份工作职责的详细清单。它仅希望能变那些用于完善工作的应尽职责提
供一个基本观点。随时符合管理的要求，希望能够在管理层的指导下，以不断提高的顾客服务履行
职责。
18. To ensure that all i***oices are accurate and mailed in accordance with the established Credit Policies and Procedures to ensure that guest queries are reduced.
确保所有的发票准确并按已建立的信用政策和程序寄出，减少客人的质疑。
19. Ensure grooming of the staff as per hotel standard.
确保员工保持酒店微笑服务的标准。
20. Ensure all staff under his/her administration report in time.
确保下属员工及时报告工作。
21. Process disciplinary action of the staff should there be a necessity.
如有必要对下属进行纪律约束。
22. Participate in the selection process of staff.
参予员工的选拔工作。
23. Recommend staff promotion as and when it is necessary.
必要时推荐对员工的提升。
24. Check the time card of the staff once in a month and compare with the attendance register to be maintained in the Department.
每月检查员工的时间卡并与保留在本部门的签到簿比较。
25. Ensure that the staff under his/her supervision are on the job and do not gossip while on duty.
确保下属员工到岗且在工作时间不闲谈。
Human Responsibilities 人事责任
Incumbent must maintain at cooperative and helpful relation s with all those he /she liaises with . Must try at all times to respond to customer queries quickly and efficiently.
必须与相关人员保持合作和有益的关系，并随时迅速和有效地解决问题。
Relations 工作关系
Front Office, Sales, Food and Beverage and accounts personnel. Direct contact with the public, credit collection agency and security as required. Informal Credit committee from other hotels in area/city and bank.
前厅、销售部、餐饮部和会计人员。在需要时直接与公共的信用讨债机构联系。同一地区/城市其它酒店的非正式的信用委员会和银行。
Replacement & Temporary Mission 替代和临时责任
To be ready and responsible when assigned to perform other duties as designated by superiors.
随时准备完成上级布置的任务并对此负责。
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General Mission 职责概述
The Food & Beverage Cashier’s primary function is to guarantee that all cash and other types of settlement transactions are accurately and promptly recorded in each outlet.
餐饮收银员的首要职责就是要保证现金及支出事务准确及时地计入每个相关的部门。
Main Responsibilities 主要责任
1. Work in conjunction with Front Office, Sales, Food and Beverage Departments to ensure compliance with corporate procedures.
工作中与前厅、销售部、餐饮部联系，确保遵守酒店程序。
2. Ensure Hotel credit Policy is followed and enforced.
确保遵守和加强酒店信用管理程序。
3. Complete knowledge of the A/R clerical functions.
完全了解应收帐款业务。
4. Process applications for credit facilities for companies, groups, functions, etc.
处理公司、集团等的信用申请。
5. Monitor the special billing arrangements for groups and co***entions as required to ensure that postings are in line with customer requirements. Liaise with co***entions/groups/sales departments. Reconcile Master accounts for in house conferences daily where appropriate.
按要求监控为某些团体和会议所做的特殊的帐单安排，确保帐单按客户要求入帐。联络会议/团体/
销售部门.每日核对店内会议汇总帐目。
6. Review “Credit Check or High Balance ”report for in house credit control each day for credit limits and follow-up of charge back arrangements. Document what steps were taken to verify the ability of guests on “high -balance” report to pay their balances. 作为店内信用控制，每天检查“信用或最高信用额度”报告，以确定信用限度和后续的收款安排。在“最高信用额度”报告中记录应采取什么样的措施来确认客人偿还透支的能力。
7. Monitor and pursue collection of overdue accounts on a structural fashion –preferably by phone for
fast results. Failing any response after repeat call and letters, refer to collection agency if possible.
通过结构化的形式监控和追讨过期未付款项，最好使用电话以便快速得到结果。多次去电和去函后
仍没有回音时，如果可能，求助于讨债机构。
8. Call on overdue Travel Agency accounts.
催促过期求付的旅行社帐款。
9. Respond to and resolve accounts queries in conjunction with accounts receivable.
与应收帐会计一起回答并解决帐目质疑。
10. For old corporate or co***ention/banquet debtors liaise with sales representative or co***entions manager for pursuit of outstanding accounts and follow up on action taken. 对原有的公司或会议/宴会债务人，联系销售代表和会议经理，追踪未付的帐款并采取相应的措施。
11. Liaise with all other Hotel hotels in region on major accounts and any potential doubtful corporate accounts.
就主要帐目和任何潜在的可疑的公司帐目与同一地区的索菲特酒店联络。
12. Reconcile payment discrepancies and take action to resolve any ;Never allocate overpayments or unallocated cheques towards another account or i***oice; if it cannot be resolved immediately, leave it floating.
核查付款中不一致的地方并采取行动解决；不允许将多付的钱款或不可划分的支票划到另一些帐目
或发票上；如果不能立即解决问题，请马上汇报。
13. Follow up on overdue accounts –to legal actions if necessary.
追讨过期未付帐款，必要时采用法律手段。
14. Follow up on overdue accounts –to legal actions if necessary.
追讨过期未付帐款，必要时采用法律手段。
15. Prepare management reports for month end analysis (A/R Analysis ) and to provide documentation for Credit Meeting.
准备月末分析（应收帐款分析）管理报告。为信用会议提供文件。
16. Conduct monthly Credit Meeting highlighting monthly performance, bad debts, staff accounts outstanding and discuss any accounts causing concern for follow up.
召开每月信用会议，突出介绍每月业绩、坏帐、员工应付未付帐目并讨论任何需要继续关注的帐
目。
17. It is not the intention of this Position description to provide an exhaustive list of job duties. It provides a focal point to the incumbent in the hope that they will develop the job further. From time to time and in line with managerial priorities, it is expected that the incumbent will work as and where directed by management and in line with improving customer service.
职位描述的目的不是提供一份工作职责的详细清单。它仅希望能变那些用于完善工作的应尽职责提
供一个基本观点。随时符合管理的要求，希望能够在管理层的指导下，以不断提高的顾客服务履行
职责。
18. To ensure that all i***oices are accurate and mailed in accordance with the established Credit Policies and Procedures to ensure that guest queries are reduced.
确保所有的发票准确并按已建立的信用政策和程序寄出，减少客人的质疑。
19. Ensure grooming of the staff as per hotel standard.
确保员工保持酒店微笑服务的标准。
20. Ensure all staff under his/her administration report in time.
确保下属员工及时报告工作。
21. Process disciplinary action of the staff should there be a necessity.
如有必要对下属进行纪律约束。
22. Participate in the selection process of staff.
参予员工的选拔工作。
23. Recommend staff promotion as and when it is necessary.
必要时推荐对员工的提升。
24. Check the time card of the staff once in a month and compare with the attendance register to be maintained in the Department.
每月检查员工的时间卡并与保留在本部门的签到簿比较。
25. Ensure that the staff under his/her supervision are on the job and do not gossip while on duty.
确保下属员工到岗且在工作时间不闲谈。
Human Responsibilities 人事责任
Incumbent must maintain at cooperative and helpful relation s with all those he /she liaises with . Must try at all times to respond to customer queries quickly and efficiently.
必须与相关人员保持合作和有益的关系，并随时迅速和有效地解决问题。
Relations 工作关系
Front Office, Sales, Food and Beverage and accounts personnel. Direct contact with the public, credit collection agency and security as required. Informal Credit committee from other hotels in area/city and bank.
前厅、销售部、餐饮部和会计人员。在需要时直接与公共的信用讨债机构联系。同一地区/城市其它酒店的非正式的信用委员会和银行。
Replacement & Temporary Mission 替代和临时责任
To be ready and responsible when assigned to perform other duties as designated by superiors.
随时准备完成上级布置的任务并对此负责。
职能类别： 财务分析经理/主管
公司介绍
上海小南国花园酒店是位于东北外滩地区的首家“五星级奢华酒店”，隶属于小南国集团，是中国餐饮和SPA行业最有影响力的企业之一。
WH Ming Hotel Shanghai is managed by XNG Group Shanghai Hotel Management Co., Ltd, the hospitality subsidiary of WHM Group, one of the most dynamic restaurants and spas enterprise in China.
坐拥杨浦区的核心地带，俯瞰黄兴公园的绿意盎然，小南国花园酒店旨在商务住宿、婚庆展会、休闲娱乐领域为宾客提供身处于都市，心隐于自然的全新独特感受。
Overlooking the tranquil green acres of Huangxing Park in Yangpu district, WH Ming Hotel embodies a new urban hideaway offering to the business and leisure traveler connoisseurs a personalized and privileged destination feeling to stay, meet, celebrate and entertain.
小南国花园酒店将传承与体现中国人特有的精致与好客，是国际观光客、大型商务活动、各类会展及奢华婚宴的首选酒店。
WH MING Hotel is the best of China’s hospitality and refinement which strongly appeals to the international traveler, MICE market, prestigious event organizers, meeting and wedding planners.
上海小南国花园酒店将为您呈现：
WH Ming Hotel encompasses:
堪称沪上酒店宴会设施之最的1200平方米的超大宴会厅，多类风格迥异的多功能会议室及贵宾室。
One of the largest meeting spaces in Shanghai with the 1200sqm Grand Ballroom in addition with variety of stylish multi-function meeting room s.
能容纳近百名宾客的婚礼教堂，将成为全上海顶尖奢华的婚礼举办地。
The Chapel, with a seating of almost 100 guests and consists in a premium wedding venue in Shanghai.
酒店内设5100平方米的水疗中心，开创融合艺术与休闲于一体的全新体验。
The 5100sqm Spa center, a uniquely innovative well being experience.
酒店各具特色的主题餐厅及酒店将融汇沪粤及国际精选美食之精髓。
Dining facilities of the highest order with distinctive restaurants and bars including Shanghainese and International selected fine cuisine.
由世界顶尖设计公司设计的166间客房，从45至360平方米不等，将公园美景尽收眼底。
166 spacious rooms, from 45 to 360sqm suites, all with park views.
上海小南国花园酒店的国际化专业开业筹备团队携手小南国集团所有家庭成员为拓展全新的事业起点，享誉世界，诚邀您的加入，期待您成为小南国集团的一员。
You are invited to be part of the WH Ming Hotel professional international opening team and of the WHM Group family as we shall be expanding our reach to exciting new destinations in and outside of China.
对每一位应聘人员，我们都会认真考虑并秉承严格保密的原则。
Every CV will be considered carefully and treated with strict confidentiality.
我们诚邀愿与小南国花园酒店共同成长的有志者加入我们的团队。
We are inviting dynamic individuals to join us in our growth and welcome you to submit your details.
联系方式 Contact Us
有意者请将您的简历、身份证复印件、学历证明、资历证明和你希望应聘的职位以电邮、邮寄的方式发送到以下地址：
联系人：Pony
地址：上海市杨浦区佳木斯路777号（佳木斯路营口路交叉路口，8号线黄兴公园站）
网址：www.whminghotel.com
Email：Recruitment@whminghotel.com
电话：25258888*6285
传真：25258910
邮编：200433
通过初步筛选后，酒店人力资源部将以电话通知方式两个星期内预约面试。
谢绝来访!
WH Ming Hotel Shanghai is managed by XNG Group Shanghai Hotel Management Co., Ltd, the hospitality subsidiary of WHM Group, one of the most dynamic restaurants and spas enterprise in China.
坐拥杨浦区的核心地带，俯瞰黄兴公园的绿意盎然，小南国花园酒店旨在商务住宿、婚庆展会、休闲娱乐领域为宾客提供身处于都市，心隐于自然的全新独特感受。
Overlooking the tranquil green acres of Huangxing Park in Yangpu district, WH Ming Hotel embodies a new urban hideaway offering to the business and leisure traveler connoisseurs a personalized and privileged destination feeling to stay, meet, celebrate and entertain.
小南国花园酒店将传承与体现中国人特有的精致与好客，是国际观光客、大型商务活动、各类会展及奢华婚宴的首选酒店。
WH MING Hotel is the best of China’s hospitality and refinement which strongly appeals to the international traveler, MICE market, prestigious event organizers, meeting and wedding planners.
上海小南国花园酒店将为您呈现：
WH Ming Hotel encompasses:
堪称沪上酒店宴会设施之最的1200平方米的超大宴会厅，多类风格迥异的多功能会议室及贵宾室。
One of the largest meeting spaces in Shanghai with the 1200sqm Grand Ballroom in addition with variety of stylish multi-function meeting room s.
能容纳近百名宾客的婚礼教堂，将成为全上海顶尖奢华的婚礼举办地。
The Chapel, with a seating of almost 100 guests and consists in a premium wedding venue in Shanghai.
酒店内设5100平方米的水疗中心，开创融合艺术与休闲于一体的全新体验。
The 5100sqm Spa center, a uniquely innovative well being experience.
酒店各具特色的主题餐厅及酒店将融汇沪粤及国际精选美食之精髓。
Dining facilities of the highest order with distinctive restaurants and bars including Shanghainese and International selected fine cuisine.
由世界顶尖设计公司设计的166间客房，从45至360平方米不等，将公园美景尽收眼底。
166 spacious rooms, from 45 to 360sqm suites, all with park views.
上海小南国花园酒店的国际化专业开业筹备团队携手小南国集团所有家庭成员为拓展全新的事业起点，享誉世界，诚邀您的加入，期待您成为小南国集团的一员。
You are invited to be part of the WH Ming Hotel professional international opening team and of the WHM Group family as we shall be expanding our reach to exciting new destinations in and outside of China.
对每一位应聘人员，我们都会认真考虑并秉承严格保密的原则。
Every CV will be considered carefully and treated with strict confidentiality.
我们诚邀愿与小南国花园酒店共同成长的有志者加入我们的团队。
We are inviting dynamic individuals to join us in our growth and welcome you to submit your details.
联系方式 Contact Us
有意者请将您的简历、身份证复印件、学历证明、资历证明和你希望应聘的职位以电邮、邮寄的方式发送到以下地址：
联系人：Pony
地址：上海市杨浦区佳木斯路777号（佳木斯路营口路交叉路口，8号线黄兴公园站）
网址：www.whminghotel.com
Email：Recruitment@whminghotel.com
电话：25258888*6285
传真：25258910
邮编：200433
通过初步筛选后，酒店人力资源部将以电话通知方式两个星期内预约面试。
谢绝来访!
联系方式
- Email：Recruitment@whminghotel.com
- 公司地址：上班地址：上海市佳木斯路777号（佳木斯路营口路交叉路口，8号线黄兴公园站）