Customer Service Specialist(TEMP)
罗盖特管理(上海)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2012-07-30
- 工作地点:上海-徐汇区
- 招聘人数:1
- 工作经验:二年以上
- 学历要求:中专
- 语言要求:英语熟练
英语熟练 - 职位类别:客服专员/助理(非技术) 销售助理
职位描述
***Key Duties/Responsibilities
1. Processes customer PO, sales orders and sample request via CICS system
2. Direct communication with customer and interface with internal logistic team on order/delivery status in a timely manner
3. Processes customer/distributor complains; log in, timely follow up till closure & communicate results to sales/customers
4. Responsible for data entry of the monthly sales forecast & yearly budget into CICS system;
5. Customer data management - process customer code application, organize profile, credit application
6. Timely data preparation and monthly reporting for sales team
7. Establishes and execute effective filing system for all relevant commercial documents;
8. Customer meetings/seminar/exhibition and other departmental even co-ordination (eg postals, samples etc)
9. Handle customer phone call/enquiries for sales team proactively
10. Others related with the above general work purpose
1. Processes customer PO, sales orders and sample request via CICS system
2. Direct communication with customer and interface with internal logistic team on order/delivery status in a timely manner
3. Processes customer/distributor complains; log in, timely follow up till closure & communicate results to sales/customers
4. Responsible for data entry of the monthly sales forecast & yearly budget into CICS system;
5. Customer data management - process customer code application, organize profile, credit application
6. Timely data preparation and monthly reporting for sales team
7. Establishes and execute effective filing system for all relevant commercial documents;
8. Customer meetings/seminar/exhibition and other departmental even co-ordination (eg postals, samples etc)
9. Handle customer phone call/enquiries for sales team proactively
10. Others related with the above general work purpose
公司介绍
罗盖特“自然精华,倡导健康新生活”
作为一家服务于全球客户的家族企业,罗盖特集团是高端食品配料与医药辅料行业的领军企业。集团开发的各种产品及解决方案均采用国际公认的先进工艺,量身定制健康、营养方案,广泛用于医药、营养品、食品及优选工业领域等不同市场。
罗盖特集团对包括玉米、小麦、土豆及豌豆在内的多种天然植物基原材料进行再加工。80多年来,集团秉承积极创新、对行业的满腔热情及强烈的目标承诺精神而赢得了稳定的增长。
罗盖特集团已进驻全球100多个国家,实现营业收入33亿欧元,目前在全球拥有雇员8000名。
作为一家服务于全球客户的家族企业,罗盖特集团是高端食品配料与医药辅料行业的领军企业。集团开发的各种产品及解决方案均采用国际公认的先进工艺,量身定制健康、营养方案,广泛用于医药、营养品、食品及优选工业领域等不同市场。
罗盖特集团对包括玉米、小麦、土豆及豌豆在内的多种天然植物基原材料进行再加工。80多年来,集团秉承积极创新、对行业的满腔热情及强烈的目标承诺精神而赢得了稳定的增长。
罗盖特集团已进驻全球100多个国家,实现营业收入33亿欧元,目前在全球拥有雇员8000名。
联系方式
- 公司地址:地址:span张柏路2号