上海招聘

职位描述：
PURPOSE OF THE JOB:
Is to assure that the system preconditions are defined in a way which enables to fulfill the customer demands and secure the optimal service, in order to fulfill the agreed goals.
ASSIGNMENTS:
? Assure high system stability by maintaining and setting properly all parameters in the related systems
? Support systems development by discussing and proposing changes. Testing new functionalities, be
? Contact for IT 1st and 2nd level support including troubleshooting
? Educate and support systems’ users
? Support development, implementation & evaluation of working routines
? Support and coordinate system rollouts related to replenishment, range or order management processes
? Assure proper system documentation and maintain adjustments in co-operation with all involved parties
? Support the fulfillment and execution of the defined strategies and business plans. .
? Take an active role in internal and external benchmarking, follow up and support
? Development/evaluation of operational key figures
- Secure that IKEA rules and guidelines as well as laws and regulations are followed
KEY PERFORMANCE INDICATORS (KPIs):
? Actual status of education in systems and working routines
? System performance
? System stability based on parameter setting
? Information availability (system documentation/users manual etc.)
KNOWLEDGE:
? Logistic competence or relevant education would be an asset
? Good knowledge of customer orders/replenishment administration systems can be an advantage
? Numeric skills
? Fluency in English
? Experience from other part of supply chain can be a plus.
? Willingness to work with different IT systems
MOTIVATION AND CAPABILITIES/SKILLS:
? Strong analytical and operational skills
? Ability to communicate properly with coworkers across the entire organization
? Service and sales minded
? Action oriented team player, able to work with imitative in fast moving environment
? Creative problem solving skills in conjunction with IKEA’s core values.
? Strong orientation to customer service
IKEA CORE LEADERSHIP CAPABILITIES:
? Develop the business and deliver results
? Lead and develop people
? Inspire and Clarify
? Create togetherness
? Find better ways
? Enable change 举报 分享

IKEA is a global leading home furnishing retailer with its own distribution network that ensures an effective supply of millions of cubic meters of IKEA products worldwide. IKEA distribution service is one of the key components within IKEA supply chain.

Distribution Service Asia Pacific

With the movement of the head office from Singapore to Shanghai in July of 2007, IKEA Distribution Service Asia Pacific (DSAP), has undergone a rapid expansion, growing from 70 co-workers to over 600 co-workers nowadays. Today with 4 distribution centres located in China, Australia and Japan. IKEA DSAP support 35 IKEA stores in Asia Pacific and support the export of millions of cubic meters of IKEA products to more than 400 destinations globally.

Our mission is to make IKEA product and range available for the customers by distributing it in an efficient way, with the right quality and accuracy, at the lowest possible cost and environmental impact so as to help fulfil our vision – to create a better everyday life for the many people!