上海招聘

职位描述：
Job Description

Position
Sales Support Specialist
China
Springer Nature

Location
Beijing

Reporting Line
Report to Sales Support Manager, Greater China, South Korea and Mongolia

Responsibilities:
 
？ Generate and Manage Licensing Process for all Products from start to full execution
？ Mater use of SAP-CRM and Sales-force and help the sales team to keep the update of the information in the systems
？ Liaison with License Control Department based on Netherlands to generate the contracts for customers, communicating between with sales teams and License Control on any local variations
？ Work with License Control Department and sales teams on the contract signing and invoice issuing process, making sure all records and figures are correct
？ Work with License Control Department to grant the access to trial and paid customers
？ Work with operation teams to make sure the orders are processed timely and accurately
？ Master all the proposals, terms and clauses of the contracts.
？ Alert the renewal for the sales teams
？ Meet or exceed monthly Sales teams invoicing and sales targets and goals
？ Manage daily Account maintenance, IP updates, Access Problems, usage report generating, Invoicing Related Issues
？ Prospecting leads for Licensing/Account Managers
？ Communicate with internal parties on the possible solutions needed to meet the customers’ requirements.

Job Requirements:

？ Bachelor’s degree with minimum 3 years prior service experience, preferably work in the publishing or academic sector.
？ Good command of spoken and written English and Chinese
？ A strong understanding and previous experience in the STM market and knowledge of journal and multi-site licensing is a plus.
？ Strong computer skills in databases, MS Word, Excel and Power Point a must.
？ Must be well organized, highly motivated, flexible and able to work independently.
？ Must be motivated, flexible and be able to work independently.
？ Detail oriented and highly organized.
？ Ability to work with numerous individuals on a daily basis to sort issues, discuss clients, find solutions.
？ Excellent project management skills.
？ Demonstrate initiative and follow-up skills.
？ Understanding on how to maintain and build lasting corporate and internal relationships.
？ Ability to travel domestically and internationally, as required.
？ Confident and polished presenter with excellent written and verbal communication skills. 举报 分享

关于施普林格自然
175年以来，施普林格自然一直致力于促进探索发现，竭尽所能地为整个科研共同体提供***服务。我们帮助科研人员开拓新思路，为图书馆和机构提供技术和数据上的创新服务，向协会提供优质的出版支持。我们确保出版重要、扎实和经得起客观检验的科研论文，并尽可能以***的形式传播给所有的相关读者，以使之能够被发现、获取、使用、再使用和共享。

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