上海招聘

职位描述：
职位介绍：
时尚管家
ABOUT US
依文集团在上海为高净值顾客提供最高端和专业的个性化高级定制服装和管家服务，并整合其它相关品类资源，打造一个成功***绅士生态圈。
 
The position is accountable for providing personalized styling and consultation service for customers, with an objective to foster customer loyalty and spending growth.
该职位负责为顾客提供个人形象设计和咨询服务，培养顾客忠诚度，推动消费增长。
 
Responsibilities
Sales & Profit销售及盈利
*To consistently achieve monthly and annual personal sales targets set by the company and with the endeavor to try to exceed the targets.
始终达成公司设定的月度和年度个人销售目标，并努力超越目标。 
*To proactively recruit new walk-in customers and cultivate the customers to become regular customers of theirs – ultimate goal is to increase sales.
积极主动争取新的随机顾客，并培养成为常客——最终目的在于提升销售额。
REQUIREMENTS
 Customer Service and Relationship Management客户关系维护
*To consistently manage a portfolio of VIP customers and continue to grow the network to meet with the company’s business objective – to generate sales and increase customers’ loyalty.
始终坚持管理VIP顾客档案，并持续扩展顾客网络，以实现公司的业务目标——达成销售并提高客户忠诚度。
*To increase the “regular customer base” and generate referrals by keeping in touch with customers on a regular basis, depending on the customers’ preference.
扩大“固定客户群”，按照客户喜好定期与顾客保持联系，以扩展联系范围。
*To proactively and consistently keep in regular contact with regular customers (monthly or as appropriate) to establish contact and build relations with the top100 MW and WW customers each season.
始终积极主动并定期与常客联系（每月一次或适当频率），与每一季的前100名男装和女装顾客建立互动的友好关系。 
*To consistently be well prepared for styling appointments in advance by having the selection of clothing ready for the customer on their arrival. 
始终时刻准备与顾客预约进行形象设计，在顾客到来之前事先选好合适的服装。 
*To proactively capture and provide feedback on products and/ or services received from the customers.
积极主动的收集和提供顾客关于产品和/或服务的反馈。 
*To communicate any issues or concerns to Personal Styling Manager immediately concerning matters that will have any impact on customers
如发生可能影响顾客的问题或事项，立即与个人形象设计经理沟通。
*To fully understand and be able to communicate our Omni-channel service to customers
深刻理解并向顾客推介公司的全渠道服务

Requirements
1.Minimum 2-4 years of relevant sales experience 
至少2-4年以上销售工作经验
2.Sound knowledge of fashion, including history, brands, and the latest trends
具备丰富的时尚知识，包括时尚历史，品牌知识以及流行趋势
3.Excellent customer service skills, especially with luxury customers 
具备卓越的客户服务技能，尤其是面向奢侈品客户
4.Good communication and interpersonal skills 
良好的沟通和表达能力
5.Good command 
标准的普通话
 
 
其他描述：
要求：女身高165mm以上，具有高端俱乐部、空乘服务、金融机构市场销售工作经历为宜。具有奢侈品或服装高级定制相关从业经历着优先考虑，待遇从优。
待遇：提供行业内具有竞争力的福利待遇，薪资组成：底薪 + 提成 + 激励提成，五险一金，（底薪5000起）
工作时间：做五休二 举报 分享

上海尊享依文企业管理有限公司
依文时尚管家创立于2003年，中国服装高级定制最具新力的商业模式。
依文时尚管家的时尚着装方案和贴心管家服务，帮助企业家和社会精英提高时尚品味和着装格调，让他们闪耀于人生的每个重要时刻。依文时尚管家会员包括柳传志、曹国伟等知名企业家，至今已服务超过12万个会员。
依文作为一家具有服装生态系统的时尚集团已享誉全球！加入依文时尚管家，让您拥有企业家及社会各界精英提供时尚顾问和管家服务的机会，拥有直接面对商界大咖、社会精英的沟通学习机会，助您提高个人品味、提升专业能力、扩展国际视野，出彩尊贵人生！
依文时尚管家，将获得时尚顾问、着装搭配、色彩搭配、商务礼仪、管家服务、成衣定制、心灵成长、企业战略以及各项艺术修养等专业培训，让您在每一次服务中都能展现专业的能力和素养，并让您迅速成长为专业的时尚顾问和气质达人。