上海招聘

职位描述：
Job Purpose工作设置目的

QC主管的主要工作职责是完成技术部、商务部、供应商、客户和管理层交代的工作；负责协调与确保客户期望得到满足并超越客户期望且合法。QC主管将负责采用各种体系以保证质量控制，如ISO9001，全面质量管理（TQM），纠正预防措施 (CAPA)。
The main task of the Quality Supervisor is to fulfill the work and tasks set by the Engineering Department, Commercial Department, Suppliers, Clients, and Management.
The Quality Supervisor is responsible for coordinating and ensuring the customers’ expectations are met and exceeded as well as meeting legal compliances. The Quality Supervisor will be responsible for employing a variety of systems to ensure quality control, such as; ISO 9001, Total Quality Management (TQM), and Corrective and Preventative Action (CAPA).

Scope工作范畴

本岗位负责管理、监督、协调和执行品质功能板块业务，包括从进货QC到出货QC，以及执行和分析正确的预防性措施并持续改善。
This position is to manage, oversee, coordinate and complete all quality functions of the business;from Incoming Quality Control to Outgoing Quality Control and the implementation and analysis of Corrective and Preventative Action and Continual Improvement.
KeyResponsibility Areas (With Weighting Percentages)主要工作职责（时间占比）
工作职责包含以下
All of the following Job Specific Responsibilities involve either the:

? 工作任务管理Supervision of Tasks
? 工作任务监督Oversight of Tasks
? 工作任务协调Coordination of Tasks
? 工作任务督促Driving of Tasks
? 工作任务组织Organization of Tasks
? 工作任务自觉完成Self-Completion of Tasks
? 工作任务交接Hand Over of Tasks


1. 客户管理
? 就质量问题直接与客户沟通，满足客户期望，及时快捷的解决质量问题；
? 协助客户进程确保符合与满足品质要求与进度；
? 编制保存MHI公司与客户的文件资料，确保所有记录保存并及时更新客户方；
? 回顾客户要求保证满足客户和维持客户要求；
? 分析客户反馈保证满足客户，并满足和/或超越客户期望；
Customer Tasks
? Communicating directly with clients regarding quality issues; working on meeting customer expectations and resolving quality issues as quickly as possible
? Working with client processes to ensure quality requirements and processes are adhered to and met
? Writing and maintaining documentation created by MHI and the Customer ensuring all records are kept and the customer is kept up-to-date
? Reviewing Customer Requirements to ensure they are met and maintained
? Analyzing Customer Feedback to ensure the Customer is Satisfied and expectations are met and/or exceeded
2. QC管理
? MHI公司和客户要求监督、协调所有QC，PQC和OQC工作；
? 协调MHI公司内部各部门与合作商确保质检工作及时、有效、正确；
? 设定质量标准，健康安全标准保证他们符合要求，并在公司与部门内沟通到位；
? 协助采购与技术人员建立质量要求标准；
? 协助采购、技术部协调质量检查工作；
? 运用恰当的方法监督与测量进程，以清楚地表明改进和控制之处；
? 严格控制不合格品，保证采取措施降低不良品和/或控制不良品配件；
? 维持ISO标准，以及按要求执行内/外审计；
Quality Control
? Overseeing and Coordinating all IQC, PQC, and OQC Tasks required by MHI and its Clients
? Coordinate between the internal departments of MHI and Partners to ensure Quality Inspections are conducted on-time, efficiently, and correctly
? Setting Standards for Quality and Health and Safety making sure these are adhered to and communicated within the Department and Organisation as required
? Working with the Purchasing and Engineering Staff to establish Quality Requirements
? Working with the Purchasing and Engineering Department to coordinate Quality Inspections
? Applying suitable methods to monitor and measure processes so improvements and controls and be clearly demonstrated
? Strict control of Non-Conforming Product, making sure action is taken to eliminate the non-conformity and/or control the non-conforming parts
? Maintaining ISO Standards and conducting Internal/External Audits when required

3. 数据库管理
? 建立，维护，控制数据库:
o 产品与配件数据
o 供应商数据
o 图纸资料
o 项目资料
o 打摸资料&公司资源
o 正当性预防措施计划
? 根据公司和客户要求确保所有文件保存完好并版本正确；
Databases & Filing
? Establish, Maintain and Control the digital and physical databases of:
o Products and Parts
o Suppliers
o Drawings
o Projects
o Tooling & Company Resources
o Corrective and Preventative Action Plans (CAPA)
? Making sure all documentation is maintained and formatted correctly according to company and client requirements

4. 标准操作流程 (SOP)
? 协助ISO经理建立和保管文件；
? 负责持续修正和保管文件；
? 根据新需要和改进需求制定SOP文件；
? 负责处理商务&物流协主管管辖内的程序资料；
Standard Operating Procedure (SOP)
? Work with the ISO Manager to Establish and Maintain this Tool
? Be Responsible for the Constant Revision and Maintenance of these Documents
? Continually Developing the SOP based on new requirements and improvements
? Take care of and adhere to processes under the Quality Supervisor Position

5. 文件管理
? 记录和保持相关质量记录表，检测计划表，程序和版本文件；
? 确保所有电子版和纸质版的文件资料及时更新并妥善保存；
? 根据客户和公司要求以及国内与国际标准，建立、执行新质量文件；
Documentation
? Documenting and maintaining all Quality Records, Inspection Plans, Procedures, and Forms used and related to the Quality Department
? Ensuring all Documentation is kept up-to-date and maintained in physical form and digital form
? Creating and Implementing new Quality Documentation as required based on the clients and companies requirements as well as international and national standards

6. 供应商/合作商管理
? 保证所有供应商有效管理，维护和改进；
? 根据客户和公司要求协调、指导供应商，合作商以及工厂审核员；
? 监控供应商确保其积极自我完善和持续提供优质产品；
Supplier/Partner Management
? Ensuring all suppliers are effectively managed, maintained, and improved
? Coordinating and Conducting Supplier, Partner and Facility Audits based on Customer and Company Requirements
? Monitoring Suppliers to ensure they are actively improving and continually supplying quality product

7. 持续改进
? 不断完善以下:
o 全面质量过程
o 产品质量
o 客户品质进程
o 公司品质进程
? 持续参与、促进MHI公司内部整体完善；
? 确保执行、维持、监控正确的预防性措施；
? 持续保证满足全面期望，并可能超越期望；
Continual Improvement
? Continually Improving the:
o General Quality Process
o Product Quality
o Client Quality Processes
o Company Quality Processes
? Participating in and Driving Continual Improvement within MHI as a Whole.
? Ensuring Corrective and Preventative Action is implemented, maintained and monitored for effectiveness
? Making sure All Expectations are continually met and exceeded if possible

8. 员工管理
? 管理和监管所有部下的工作，保证其按时顺利完成交办的工作；
? 监督所有部下KIP执行；
? 负责属下绩效评估，培训与开发；
? 根据需要培训其他员工；
? 协同经理处理，控制，制定属下岗位说明；
? 按照公司要求确保属下工作、绩效达标；
Supervision of Staff
? Supervision and Oversight of all subordinates and the completion and success in their assigned tasks
? Monitoring the Key Performance Indicators (KPIs) of all subordinates
? The Training, Development and Assessment of all subordinates
? The Training of other staff as required
? Maintaining, Controlling and Creating the Job Descriptions (JDs) of all Subordinates in conjunction with Management
? Ensuring subordinates meet their performance, KPI, JD and Task Targets according to company requirements

其他职责
1. 5S管理
? 参与/监督日常5S会议
? 保证5S会议信息准备妥当；
? 执行/监管5S会议任务
5S
? Attending/Supervise 5S meetings on a regular basis
? Ensure the required input is prepared for the 5S Meetings
? Completing/Supervise assigned tasks from the 5S Meetings

2. 自我完善与培训
? 分析并学习有利于自我成长的业务知识，以使公司获利；
? 协助管理层确保员工有效取得目标，必要时提供培训与自我完善建议
? 积极向管理层、同事就有关重要信息和有助于MHI公司工作过程寻求帮助与培训；
? 积极解决问题，主动与管理层沟通完成工作任务；
Self Improvement and Training
? Analyze and Pickup on areas for potential self growth that are beneficial to MHI and its Business
? Work with Management to ensure all employees are effectively achieving their targets and making suggestions for Training and Self Improvement should it be required
? Actively Seeking Assistance and Training from Management and Colleagues regarding vital information and processes that could be beneficial to MHI
? Actively Solving Problems and Managing Tasks Autonomously with Communication with Management

3. 有效沟通与信息透明度
? 有效地与员工沟通信息以保证目标和工作顺利完成；
? 及时有效的寻找问题，事件和改进方法；
? 确保所遇记录，资料和文件在服务器上共享；
Effective Communication and Transparency
? Effectively communicating key information to all members of staff to ensure targets and goals are met
? Ensuring Issues, Problems and Improvements are brought up in a timely efficient manner
? Ensuring all Records, Documents and Files are made Publicly Available on the Server and ERP System

4. 支持，管理与沟通
? 支持、协助所有合作商和经理确保所有工作和目标按时完成，并且符合公司要求；
Support, Management and Communication
? Supporting and Working with all Partners and Managers to Ensure all tasks and goals are completed on time and according to company requirements

Working Relationships工作关系

Reports to汇报对象：总经理Managing Director: Sally Zhang, Ben Hulme

Supervises直接下属：QC员QC Inspector

Works with内部工作关系：
? Clients
? Suppliers
? Internal Management Team

External外部工作关系：供应商、客户、合作商 Suppliers and Partners, Clients

Required Qualifications (Knowledge and experience necessary to do the job)
任职资格（知识、技能能力与工作经验要求）

Related work experience相关工作经验要求: 3年制造业QC相关工作经验QC background in manufacturing work experience 5 years above

Formal education or equivalent教育或相关教育要求: 工程技术专业或制造业教育背景，大专以上学历Technical engineering major or manufacturing education background will be nice

Skills and abilities技能与能力要求: 注重细节，善于抉择与解决问题，良好的英语听、说、度、写能力Attention to detail, good decision making & problem solving abilities as well as decent English speaking writing listening and reading

Knowledge所需知识:精通国际质量标准知识Proficient in international quality standards 举报 分享

 MH International is an engineering focused supply chain management company. We provide our overseas customers with risk mitigated sourcing expertise, product development, design, engineering, quality control and logistics support. We have a very close relationship with our European partners and they entrust us to manage and oversee their entire supply chains here in Asia and we personally represent their respective companies and brands.
Our predominant focus is mechanical, electro-mechanical and electronic products & components, some of which we assemble here in our own cooperative facility prior to delivery and others are exported directly to our partner’s production facilities for onward manufacture.
We have a holistic, process driven approach to sourcing and we offer our customers everything including: identification and assessment of suppliers; auditing & due diligence; price negotiation; order processing; order forecasting; product engineering; product design & improvement; quality control; shipping and logistics support.
We are looking for highly driven individuals that would like to develop their career in a dynamic, professional environment that require a diverse range of skills for any job position we are offering. Potential candidates must be able to read, write and speak English. German proficiency would be an added bonus.
麦恒国际是一家专注工程供应链管理公司。我们为海外客户提供低风险的采购、产品开发、设计、工程、质量控制和物流支持。我们与欧洲伙伴有着密切合作关系，他们委托我们管理和监督其在亚洲的整个供应链，并亲自代表他们的公司和品牌。
我们的业务主要聚焦于机械、机电、电子产品和零部件，其中部分由我们本地的合作工厂完成组装后交付客户，其他则直接输送到客户的工厂进行生产制造。
我们拥有完整、过程导向的采购资源开发体系，为客户提供全方位服务，具体包括：供应商的鉴定和评估、审计和经营调查、价格谈判、订单处理、订单预测、产品工程、产品设计和改进、质量控制、发货和物流支持。
我们期待拥有多方面技能、符合职位需求的有志之士的加入，在这个有活力、专业化的环境中发展自己的事业。求职者必须具备良好的英语听说读写能力，会德语者优先考虑。