酒店产品经理
客乐芙信息技术（上海）有限公司
- 公司规模：50-150人
- 公司性质：外资（非欧美）
- 公司行业：酒店/旅游 娱乐/休闲/体育
职位信息
- 发布日期：2017-07-24
- 工作地点：上海
- 招聘人数：若干人
- 工作经验：3-4年经验
- 学历要求：大专
- 职位月薪：8-13万/年
- 职位类别：业务拓展主管/经理 产品/品牌经理
职位描述
职位描述：
岗位职责：
1. 根据公司产品开发策略及业务需求，开拓目标市场及商户；
2. 参与酒店集团各项产品的开发、洽谈及跟进，产品包括但不限于餐饮、住宿、会籍、积分等；
3. 负责酒店集团产品的落地及执行，并长期观察维护项目的稳定；
4. 根据公司商户开拓标准，负责所辖区域内单体酒店住宿开拓及合作；
5. 负责酒店住宿产品的日常维护和数据分析，并提供对促进酒店产品销售有效的策略及数据支持；
6. 协调与酒店及第三方合作伙伴的运营流程（包括预定、结算、投诉等），确保酒店产品的更新与实际操作同步；
7. 维护所负责的酒店集团或单体酒店的长期合作关系，及时处理合作期间所产生的问题并适时调整双方需求；
8. 把握行业发展趋势，了解行业需求，对新产品开发提出有效建议；
9. 协助其他相关部门的业务需求；
10. 协助领导完成部门其他工作。
1. Develop target market according to the company’s product development strategy as well as customers’ business demand;
2. Participate in all kinds of hotel group product development, including but not limited to dinning, accommodation, membership and points program, etc.;
3. In charge of product launch and execution;
4. In charge of hotel accommodation related product development in certain regions according to company’s standard;
5. Responsible for daily maintenance and data analysis of hotel accommodation products; Capable to offer effective product development strategy and date support in order to stimulate sales performance;
6. Coordinate with hotels as well as third-party business partners with regard to daily operation process (including reservation, settlement and complaint etc.) in order to ensure the synchronization between product management & update and daily operation;
7. Maintain a long-term cooperation relationship with responsible hotel group and individual hotels; Deal with problems during the cooperation;
8. Keep good insight of the industry trend and demands; Provide effective ideas and suggestions to new product development;
9. Assist with other business requirements of related departments;
10. Accomplish other works assigned by your leader.
岗位要求：
1. 大专以上学历，良好的英文听说读写能力；
2. 具有3年以上境内外旅游、五星级酒店销售、OTA、旅行社批发商及相关行业经验；
3. 具备独立开发高端星级酒店住宿相关产品的能力；
4. 具有优秀的谈判能力及沟通能力；
5. 具有敏锐的市场洞察力和需求分析能力；
6. 充满激情，积极主动，认真负责，良好的团队合作精神。
1. College degree or above, good command of English in both oral and writing;
2. 3 years working experience in domestic and oversea travel industry, five-star hotel sales, OTA, travel agent and related industries;
3. Capable to develop high-end star hotel accommodation related products independently;
4. Excellent negotiation and communication skill;
5. Good market sense and demand analysis ability;
6. Passionate, self-motivated, diligent, and strong teamwork spirit.
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岗位职责：
1. 根据公司产品开发策略及业务需求，开拓目标市场及商户；
2. 参与酒店集团各项产品的开发、洽谈及跟进，产品包括但不限于餐饮、住宿、会籍、积分等；
3. 负责酒店集团产品的落地及执行，并长期观察维护项目的稳定；
4. 根据公司商户开拓标准，负责所辖区域内单体酒店住宿开拓及合作；
5. 负责酒店住宿产品的日常维护和数据分析，并提供对促进酒店产品销售有效的策略及数据支持；
6. 协调与酒店及第三方合作伙伴的运营流程（包括预定、结算、投诉等），确保酒店产品的更新与实际操作同步；
7. 维护所负责的酒店集团或单体酒店的长期合作关系，及时处理合作期间所产生的问题并适时调整双方需求；
8. 把握行业发展趋势，了解行业需求，对新产品开发提出有效建议；
9. 协助其他相关部门的业务需求；
10. 协助领导完成部门其他工作。
1. Develop target market according to the company’s product development strategy as well as customers’ business demand;
2. Participate in all kinds of hotel group product development, including but not limited to dinning, accommodation, membership and points program, etc.;
3. In charge of product launch and execution;
4. In charge of hotel accommodation related product development in certain regions according to company’s standard;
5. Responsible for daily maintenance and data analysis of hotel accommodation products; Capable to offer effective product development strategy and date support in order to stimulate sales performance;
6. Coordinate with hotels as well as third-party business partners with regard to daily operation process (including reservation, settlement and complaint etc.) in order to ensure the synchronization between product management & update and daily operation;
7. Maintain a long-term cooperation relationship with responsible hotel group and individual hotels; Deal with problems during the cooperation;
8. Keep good insight of the industry trend and demands; Provide effective ideas and suggestions to new product development;
9. Assist with other business requirements of related departments;
10. Accomplish other works assigned by your leader.
岗位要求：
1. 大专以上学历，良好的英文听说读写能力；
2. 具有3年以上境内外旅游、五星级酒店销售、OTA、旅行社批发商及相关行业经验；
3. 具备独立开发高端星级酒店住宿相关产品的能力；
4. 具有优秀的谈判能力及沟通能力；
5. 具有敏锐的市场洞察力和需求分析能力；
6. 充满激情，积极主动，认真负责，良好的团队合作精神。
1. College degree or above, good command of English in both oral and writing;
2. 3 years working experience in domestic and oversea travel industry, five-star hotel sales, OTA, travel agent and related industries;
3. Capable to develop high-end star hotel accommodation related products independently;
4. Excellent negotiation and communication skill;
5. Good market sense and demand analysis ability;
6. Passionate, self-motivated, diligent, and strong teamwork spirit.
职能类别： 业务拓展主管/经理 产品/品牌经理
关键字： 渠道 开拓 产品 拓展 产品开发 酒店 五星级
公司介绍
上海客乐芙信息技术有限公司是香港上市公司中国支付通 (HKEx代码：08325)的独立全资子公司，是国内较早为企业和个人提供高端会员权益及忠诚计划的综合平台。客乐芙专注于为个人以及众多金融机构在内的企业客户提供奢华的生活方式和物超所值的优惠礼遇，在全国50多个城市拥有超过300多家高端五星级酒店成员商户，是多家银行及金融机构的长期指定合作伙伴，成立于2012年的客乐芙是一家年轻的、迅猛发展的公司。由麦肯锡、澳新银行、微软、喜达屋的前高管创建，客乐芙创始人及核心团队成员均持有商学院的MBA学历，并拥有超过10年以上的海外工作经验。我们期待年轻的、拥有激情和梦想的你加入我们的团队！
我们相信，和优秀的人在一起，你会变得更优秀！
我们有机遇与挑战并存的创新平台，你将尽情施展你的才能，迅速成长为明日之星！
我们希望你心怀蓝天的同时，更能脚踏实地，执着奋进！
我们携手激情满怀和凌云壮志，助你实现自我价值！
海量商户，整合多重优惠
客乐芙拥有超过300多家高端商户，覆盖国内近50个城市，为会员提供星级酒店住宿、旅游度假、星级美食、水疗健身等系列高品质服务，并在积极拓展旅游周边产品。
银行及发卡组织的专业合作伙伴
作为VISA、MasterCard、招商银行、中信银行等金融机构的长期指定合作伙伴，客乐芙在信用卡权益升级和服务领域拥有丰富的经验，为其定制五星级酒店的自助餐和水疗权益。通过银行信用卡商城和官方微信在内的多方位、多渠道联合市场推广，协助开拓多种信用卡业务功能，稳步提升客户粘性和满意度。
高消费高活跃度的客户群体
客乐芙的客户主要针对银行的金卡、白金卡及以上持卡人，是近两年持续快速增长的中青年群体，在具备的高消费能力的同时，密切关注并积极参与银行的优惠活动。至今这批客群已超过3000万人次，并将在2年内快速突破5000万。
优渥的员工福利及上升空间
公司业务目前处于上升期，所有员工均有较大的提升空间，公司在国家规定的年假基础上增加了带薪病假、年资假等福利假期，根据盈利状况，我们还提供绩效奖金、境外旅游、体检、节日礼包等福利待遇。
公司网址：http://www.colourfulchina.com
Colourful China is a wholly owned subsidiary company of China Smart pay(HKEx:08325), a listed company in Hong Kong Stock Exchange. Colourful China has developed China’s earlier membership-based benefit platform specialising in finest lifestyle related products and services. We offer a broad range of worldwide exclusive benefits to high-end consumer members, financial institutions and corporate customers by covering over 300 five-star hotel merchants in more than 50 cities.
Founded by former executives of ANZ, McKinsey, Microsoft and Starwood in 2012, Colourful China is a young and fast-growing company in hospitality industry in nowadays China. The executives of Colourful China are seasoned MBAs from top management schools with over 10 years overseas expertise. We look forward to a young you with great passion and big dreams joining us!
We make you a better one surrounding by excellent people every day!
We believe in you to be a shining star with full play of your talent in our team!
We pursue success by taking actions and make it happen!
We value passion, ambitions and desire for self-actualization!
Broad network of premium merchant partners offering exclusive privilege benefits
Colourful China has a broad network of more than 300 premium merchant partners in hospitality, dining, and luxury products industries in around 50 cities across China, which enables it to offer its valued members with quality products and services from five-star hotels, global travel packages, first-class restaurants, as well as reputable body care and fitness centres.
Colourful’s key privilege offerings include: top five-star hotel buffet buy one get one free, afternoon tea buy one get one free, SPA buy one get one free, free accommodations, free room upgrade, free shows and exhibitions, etc.
Strategic business partner of Banks and Card Payment Organizations
As a long-term designated business partner of Visa, Master, CMB, China Citic Bank, etc., Colourful China has rich experience in value added products and services of credit cards and offers customized five-star hotel related privilege benefits to the cardholders of banks and card payment organizations. Colourful China helps banks and card payment organizations to develop diversified credit card business and enhance cardholders’ loyalty as well as satisfaction level by holding co-branded promotions and marketing campaigns with banks and card payment organizations through multiple channels such as credit card mall and banks’official WeChat account.
A growing market of highly active affluent consumers with great spending power
The major target consumers of Colourful China is cardholders of Gold Card, Platinum Card and above, who are identified as “affluent” as a rapid growing market in the past 2 years. They are highly active with banks various promotions and privileges and have great spending power. This market now has exceeded 30 million in dividuals and is expected to breakthrough 50 million individuals in 2 years.
Employee Welfare & Benefits
Colourful’s business is on an upward trajectory and poised for explosive growth. We offering our employee not only attractive incentive and annual bonus plan but also opportunity of oversea annual dinner and other benefits.
我们相信，和优秀的人在一起，你会变得更优秀！
我们有机遇与挑战并存的创新平台，你将尽情施展你的才能，迅速成长为明日之星！
我们希望你心怀蓝天的同时，更能脚踏实地，执着奋进！
我们携手激情满怀和凌云壮志，助你实现自我价值！
海量商户，整合多重优惠
客乐芙拥有超过300多家高端商户，覆盖国内近50个城市，为会员提供星级酒店住宿、旅游度假、星级美食、水疗健身等系列高品质服务，并在积极拓展旅游周边产品。
银行及发卡组织的专业合作伙伴
作为VISA、MasterCard、招商银行、中信银行等金融机构的长期指定合作伙伴，客乐芙在信用卡权益升级和服务领域拥有丰富的经验，为其定制五星级酒店的自助餐和水疗权益。通过银行信用卡商城和官方微信在内的多方位、多渠道联合市场推广，协助开拓多种信用卡业务功能，稳步提升客户粘性和满意度。
高消费高活跃度的客户群体
客乐芙的客户主要针对银行的金卡、白金卡及以上持卡人，是近两年持续快速增长的中青年群体，在具备的高消费能力的同时，密切关注并积极参与银行的优惠活动。至今这批客群已超过3000万人次，并将在2年内快速突破5000万。
优渥的员工福利及上升空间
公司业务目前处于上升期，所有员工均有较大的提升空间，公司在国家规定的年假基础上增加了带薪病假、年资假等福利假期，根据盈利状况，我们还提供绩效奖金、境外旅游、体检、节日礼包等福利待遇。
公司网址：http://www.colourfulchina.com
Colourful China is a wholly owned subsidiary company of China Smart pay(HKEx:08325), a listed company in Hong Kong Stock Exchange. Colourful China has developed China’s earlier membership-based benefit platform specialising in finest lifestyle related products and services. We offer a broad range of worldwide exclusive benefits to high-end consumer members, financial institutions and corporate customers by covering over 300 five-star hotel merchants in more than 50 cities.
Founded by former executives of ANZ, McKinsey, Microsoft and Starwood in 2012, Colourful China is a young and fast-growing company in hospitality industry in nowadays China. The executives of Colourful China are seasoned MBAs from top management schools with over 10 years overseas expertise. We look forward to a young you with great passion and big dreams joining us!
We make you a better one surrounding by excellent people every day!
We believe in you to be a shining star with full play of your talent in our team!
We pursue success by taking actions and make it happen!
We value passion, ambitions and desire for self-actualization!
Broad network of premium merchant partners offering exclusive privilege benefits
Colourful China has a broad network of more than 300 premium merchant partners in hospitality, dining, and luxury products industries in around 50 cities across China, which enables it to offer its valued members with quality products and services from five-star hotels, global travel packages, first-class restaurants, as well as reputable body care and fitness centres.
Colourful’s key privilege offerings include: top five-star hotel buffet buy one get one free, afternoon tea buy one get one free, SPA buy one get one free, free accommodations, free room upgrade, free shows and exhibitions, etc.
Strategic business partner of Banks and Card Payment Organizations
As a long-term designated business partner of Visa, Master, CMB, China Citic Bank, etc., Colourful China has rich experience in value added products and services of credit cards and offers customized five-star hotel related privilege benefits to the cardholders of banks and card payment organizations. Colourful China helps banks and card payment organizations to develop diversified credit card business and enhance cardholders’ loyalty as well as satisfaction level by holding co-branded promotions and marketing campaigns with banks and card payment organizations through multiple channels such as credit card mall and banks’official WeChat account.
A growing market of highly active affluent consumers with great spending power
The major target consumers of Colourful China is cardholders of Gold Card, Platinum Card and above, who are identified as “affluent” as a rapid growing market in the past 2 years. They are highly active with banks various promotions and privileges and have great spending power. This market now has exceeded 30 million in dividuals and is expected to breakthrough 50 million individuals in 2 years.
Employee Welfare & Benefits
Colourful’s business is on an upward trajectory and poised for explosive growth. We offering our employee not only attractive incentive and annual bonus plan but also opportunity of oversea annual dinner and other benefits.
联系方式
- 公司地址：上班地址：黄浦区淮海中路333号