上海招聘

职位描述：
Drcom是一家全球性的数字营销咨询公司，其业务主要专注于销售有效性管理。 我们通过以下多种渠道帮助客户实现他们的全球数字化平台的部署： 面对面拜访，远程拜访，网站，社交媒体以及定制应用程序。我们致力于设计完善的闭环营销解决方案，并且为客户数字营销项目的每一个环节提供支持，如： 数字化战略和营销内容的开发，内容的实施以及业务分析。

招聘岗位：大客户经理

- 全面了解关键客户的需求和要求，在新的业务领域起到不可或缺的作用，对新客户的有效履行负责。
- 通过不断提出满足目标的解决方案，拓展与现有客户的关系。
- 确保正确的产品和服务及时送达客户。
- 作为关键客户与内部团队沟通的纽带。
- 解决客户面临的任何问题和问题，处理投诉以保持信任。
- 在创造新的销售中扮演一个不可或缺的角色，成为持久的关系。
- 利用关键客户指标定期向内部和外部利益相关者提供进度和预测报告。

候选人简介和技能要求：
- 有重要客户经理经验（5年以上）。
- 有相关机构或医疗行业工作经验者优先。
- 良好的客户沟通和内部沟通能力。
- 优秀的书面和口头沟通能力。
- 扎实的组织能力，包括关注细节和多任务技能。
- 熟悉微软办公软件。
- 好奇，有创造力，有活力，应变能力强，有责任心，组织能力强，积极主动，敢于领导，优秀的人际关系和沟通技巧。
- 自我激励和自律，独立工作和与他人和谐相处。
- 流利的普通话和英语。

在上海的，能尽快到岗者有限考虑

申请该职位，请将简历发送至：robin.roumengas@drcomgroup.com

JD– Key Account Manager

Company background:

？ Drcom is a digital agency specialized in Healthcare communication and multichannel marketing.
？ We help pharmaceutical companies to improve their communication strategy, to create stronger campaigns and contents to deploy their digital initiatives.
？ Our products and services portfolio is composed of eDAs, Patients/Physicians centric Mobile APPs, Social Media (Wechat, Weibo), CMS, Congress digitalization tools, multi-channel platforms, VR/AR, …
？ We build strong partnership with our customers to get in-sync with their global vision and allow faster and easier process.

Key responsibilities:

？ Acquire a thorough understanding of key customer needs and requirements.
？ Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
？ Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
？ Ensure the correct products and services are delivered to customers in a timely manner.
？ Serve as the link of communication between key customers and internal teams.
？ Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
？ Play an integral part in generating new sales that will turn into long-lasting relationships.
？ Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Candidate profile and skills required:

？ Proven working experience as Key Account Manager (5+ years).
？ Working experience in an agency or healthcare related business is a plus.
？ Excellent client facing and internal communication skills.
？ Excellent written and verbal communication skills.
？ Solid organizational skills including attention to detail and multi-tasking skills.
？ Strong working knowledge of Microsoft Office.
？ Curious, creative, dynamic, responsive, highly responsible, well-organized, pro-active, dare-to-lead with excellent interpersonal and communication skills.
？ Self-motivated and self-disciplined to work independently and harmoniously with others.
？ Fluent in Mandarin and English.


Terms:

？ Shanghai-based
？ Starting date as soon as possible


To apply for this position, please send your resume to: robin.roumengas@drcomgroup.com 举报 分享

Drcom is an international digital and consulting company, specialized in Sales Force Effectiveness. We support our clients globally and locally in their digital initiatives deployment: face-to-face, remote e-detailing, conferences, web and social media.

 

We offer coherent Closed Loop Marketing solutions and support our clients on every stage of their digital project: digital strategy and content development, content deployment, business analytics.

专注医药行业商务信息咨询、企业管理咨询、企业投资咨询、企业营销咨询、贸易信息咨询、市场信息咨询18余年