上海招聘

职位描述：
METHODS AND TOOLS
- guidelines Application Corporate guidance relating to Quality processes;
- Application and management of detection methods and tools of product quality and process defined by HQ
- Implementation tolerance levels defined by HQ and its monitoring. He/she proposes the redefinition of tolerance levels to be submitted to HQ for approval.

AUDIT
(INTERNAL / EXTERNAL)
- local contact person for all Quality audits of 1st and 2nd part;
- Monitor the claims for the market / customer reference plant and sets out the corrective measures to be put in place for the resolution of the same;
- Monitor the processes that contribute to product quality in order to establish a continuous quality improvement actions

INCOMING MANAGEMENT
- Management of processes related to incoming materials and material for export (bases and metal bases, mechanisms, headrests, etc. ..);
- Implements detection methods and tools of quality product and process about the suppliers of materials;
- Monitor supplier performance and enables continuous improvement plans;
- Implementing and Managing vendor rating;
- Decide with the local purchasing department and HQ Quality Department, the interruption of the supply relationship for serious and repeated cases.

OUTCOMING MANAGEMENT
- Management of processes related all'outcoming finished product in terms of aesthetic quality assessment, quality of mechanisms and their functioning, quality of comfort and type / form of packaging;
- Golden Partner inspection management

LABORATORY & COMPLIANCE MANAGEMENT
- Factory laboratory and necessary certifications management;
- Implementation of the Golden Partner requirements;
- Training and education of internal staff on procedures and quality systems

ISO 9001
- Implementation, Management and Monitoring of the Quality Management System ISO 9001
- Management Audit Plan
- management of the quality procedures for all factory processes
- contact person for external Auditor

AFTER SALES SERVICE
REPAIRS AREA MANAGEMENT
- Customer Clam follow-up
- After Sales Operation (Replacing/Repairing/Return,etc)
- Claim and Aftersales issue analysis and root reason tracking
- After Sales Operation Process and related Standards
- factory repairs area management
- spare parts Warehouse management
- backend activities management in support of the Sales Region
- staff repairers Management and training


Desidered Skills & Experience:

Key competences:

1. Technical degree (engineering or equivalent), with strong and long experience (almeno 10 anni) on after sales and quality position;
2. Fluent English;
3. Ability to work under extensive pressure and deliver efficient results on time;
4. Experience in planning and budgeting;
5. Accurancy;
6. Experience in problem Solving Approach;
7. Root Causes Analysis;
8. ISO , Six Sigma and Lean Manufacturing knowledge;

Background and personal qualities:

1. Proactive manager ;
2. Excellent leader able to manage process and people, strong problem solver, targets oriented and multitasking. 3. Good Communicator;
4. Attentive and mindful.

Computer skills:
1. Office;
2. ERP;

Other:
Availability to travel at least 40% of working time. 举报 分享

纳图兹家具（中国）有限公司，是意大利纳图兹集团（Natuzzi Group）在中国设立的独资子公司。Natuzzi公司成立于1959年， 1993年在纽约证券交易所挂牌上市，是世界皮沙发行业的旗舰品牌，也是意大利著名家具生产商之一，产品远销5大洲123个国家。 产品质量通过ISO9001及ISO14001认证。Natuzzi在全球专卖店超过10000家，平均每天有4000多位世界各地的消费者选择Natuzzi的产品。

纳图兹家具（中国）有限公司，落户于上海奉贤区闵行加工区，注册资金1400万美金，员工近700人。主要生产沙发、沙发半成品、皮革制品等。


现因公司业务迅速拓展之需要，现诚聘部分人员。
有意者请直接将英、中文简历、学历证明、身份证复印件、期望薪资及联系方式通过e-mail发送至本公司邮箱。

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