Senior Application Support Engineer
博朗软件开发(上海)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:计算机软件 计算机服务(系统、数据服务、维修)
职位信息
- 发布日期:2017-04-12
- 工作地点:上海
- 招聘人数:若干人
- 职位月薪:1.5-2万/月
- 职位类别:技术支持/维护工程师
职位描述
职位描述:
Job Summary职位概述:
The position holder is part of the IT team, will be responsible to manage new business release and to maintain the existing applications. Work with regional and local team to serve to China area.
1. Business release management
2. Regional/Local application operation
3. Ensure success application transition & acceptance from project team to support team
4. Document problems and track through to resolution
Main Tasks & Responsibilities主要工作职责:
1. Business release management
o Business release management under quality, schedule and budget
o Handle the customer change request s and establishes improvement processes.
o Coordinate UAT and regression testing with Key users with each Business releases and Projects.
2. Regional/Local application operation
o Users permissions change
o Bug fix and the event tracking
o Master Data maintenance and transitional data modification
o System configuration
o Log monitor
3. Ensure success application transition & acceptance from project team to support team
4. Document problems and track through to resolution
5. Other projects or tasks assigned by line manager
6. Conduct business in full compliance to Behavior in Business and Behavior in Competition
Education & Qualifications教育背景和专业资格:
1. University Degree in Computer Science or relevant experience
2. Proficiency in written English
3. Good command of MS office software application, knowledgeable in information technology
4. ITIL certification is preferred
5. Good learning ability, communication skills, including oral and written)
6. Strong analysis, judgment and generalization ability, logical thinking ability, good communication skill
7. Have strong sense of responsibility and teamwork awareness
工作经验 Experience :
1. 3+ years working experience in the business analysis, liaise with business teams to understand business requirement and translate into system design and solutions
2. Experience in technical roles on sharepoint/K2/Asp.Net implementations, with strong expertise in SQL Server.
3. Experience of project management is preferred, especially for regional/global projects.
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Job Summary职位概述:
The position holder is part of the IT team, will be responsible to manage new business release and to maintain the existing applications. Work with regional and local team to serve to China area.
1. Business release management
2. Regional/Local application operation
3. Ensure success application transition & acceptance from project team to support team
4. Document problems and track through to resolution
Main Tasks & Responsibilities主要工作职责:
1. Business release management
o Business release management under quality, schedule and budget
o Handle the customer change request s and establishes improvement processes.
o Coordinate UAT and regression testing with Key users with each Business releases and Projects.
2. Regional/Local application operation
o Users permissions change
o Bug fix and the event tracking
o Master Data maintenance and transitional data modification
o System configuration
o Log monitor
3. Ensure success application transition & acceptance from project team to support team
4. Document problems and track through to resolution
5. Other projects or tasks assigned by line manager
6. Conduct business in full compliance to Behavior in Business and Behavior in Competition
Education & Qualifications教育背景和专业资格:
1. University Degree in Computer Science or relevant experience
2. Proficiency in written English
3. Good command of MS office software application, knowledgeable in information technology
4. ITIL certification is preferred
5. Good learning ability, communication skills, including oral and written)
6. Strong analysis, judgment and generalization ability, logical thinking ability, good communication skill
7. Have strong sense of responsibility and teamwork awareness
工作经验 Experience :
1. 3+ years working experience in the business analysis, liaise with business teams to understand business requirement and translate into system design and solutions
2. Experience in technical roles on sharepoint/K2/Asp.Net implementations, with strong expertise in SQL Server.
3. Experience of project management is preferred, especially for regional/global projects.
职能类别: 技术支持/维护工程师
公司介绍
博朗软件开发(上海)有限公司成立于2001年,是美国独资、领先的离岸软件开发公司,为美国和欧洲的金融、电子商务、新兴产业内知名公司和其他独立软件供应商提供高附加值的软件开发服务。
通过为客户提供基于长期合作关系的软件开发和维护服务,并拥有先进的技术和符合CMMi-level 5和ISO27001规范的管理流程,博朗软件为员工提供了非常稳定的软件开发环境。
博朗软件注重员工的个人发展,为员工持续提供所需的各种培训课程,也建立了贯穿员工职业生涯的导师制度和提升机制,并且为员工的内部岗位轮换提供了机会。快速发展的博朗软件同时也给诸多优秀员工提供了快速职业发展机会,使之成长为技术骨干及管理者。
除了系统专业的技术培训、研讨外,公司致力于不断提升员工的英语应用水平,提供100%英语工作环境,由专职英语外籍教师根据员工不同的英语水平设计相应的培训课程,并提供实时地技术英语支持。
由于客户多在欧美国家,员工会有大量派遣到海外培训与工作的机会,公司同时也会邀请海外客户到公司进行现场培训和指导。
工作之余,员工能够参与公司定期举办缤纷多彩的社交活动和充满乐趣的体育文化项目,丰富自己的业余生活。
随着公司业务持续迅速增长,我们需要更多的同伴来帮助我们一起达成梦想。博朗软件真诚地欢迎您的加入!
博朗软件目前有大量工作机会等待您的查询和应征。您只需要投递简历,我们将会尽快与您取得联系。
有关博朗软件的更多信息请访问博朗软件的官方主页:www.bleum.com
更多及时信息您也可以访问新浪认证微博:博朗软件。
邮件联系:recruiters@bleum.com
通过为客户提供基于长期合作关系的软件开发和维护服务,并拥有先进的技术和符合CMMi-level 5和ISO27001规范的管理流程,博朗软件为员工提供了非常稳定的软件开发环境。
博朗软件注重员工的个人发展,为员工持续提供所需的各种培训课程,也建立了贯穿员工职业生涯的导师制度和提升机制,并且为员工的内部岗位轮换提供了机会。快速发展的博朗软件同时也给诸多优秀员工提供了快速职业发展机会,使之成长为技术骨干及管理者。
除了系统专业的技术培训、研讨外,公司致力于不断提升员工的英语应用水平,提供100%英语工作环境,由专职英语外籍教师根据员工不同的英语水平设计相应的培训课程,并提供实时地技术英语支持。
由于客户多在欧美国家,员工会有大量派遣到海外培训与工作的机会,公司同时也会邀请海外客户到公司进行现场培训和指导。
工作之余,员工能够参与公司定期举办缤纷多彩的社交活动和充满乐趣的体育文化项目,丰富自己的业余生活。
随着公司业务持续迅速增长,我们需要更多的同伴来帮助我们一起达成梦想。博朗软件真诚地欢迎您的加入!
博朗软件目前有大量工作机会等待您的查询和应征。您只需要投递简历,我们将会尽快与您取得联系。
有关博朗软件的更多信息请访问博朗软件的官方主页:www.bleum.com
更多及时信息您也可以访问新浪认证微博:博朗软件。
邮件联系:recruiters@bleum.com
联系方式
- Email:recruiters@bleum.com
- 公司地址:上班地址:上海市延安西路1118号龙之梦大厦8楼