上海招聘

职位描述：
Job Description:
A Customer Sales Operations Specialist maintain and grow customer relationships. Collaborate with internal/external stakeholders to ensure market share and sale plan goals are met, while taking into account Micron’s best interest. We aim to make the order process as straight forward as possible for our customers and ensure we take full ownership and responsibility for solving problems. We drive increased customer satisfaction through exceptional customer experience and our team goals are Team development, Revenue optimization, Proactive Inventory Management and Becoming Metrics Driven Organization. As an individual, you will be able to build relationships both externally with customers and internally with the sales team and other departments. You need to demonstrate an ability to think ahead, be proactive, make decisions based on available data and work within the global memory market. The CSO role offers an excellent opportunity for the right person to join a dynamic international environment.

Key Responsibilities: (Inside Sales/ Customer Service)
.Day to day management of customers’ accounts ensuring that a professional & interactive relationship is developed.
.Ensure proactive steps are taken to optimize the sales plans, maintain target inventory and meet other metric goals.
.Proactive monitoring/analyzing of sales forecast to identify gap between supply and demand.
.Maintaining Contract pricing and quotes where applicable.
.Collaborate closely in conjunction with internal partners for operational efficiency.
.Focal point for customer related issues /escalations.
.Proactive approach to continuous improvement including establishment of best practices for customer support.
.Remain knowledgeable about all organization's products and services to facilitate sales efforts.

Desired Skills & Experience
.Customer focused mindset with strong communication and interpersonal skills
.Energetic team player with an ethos of high performance.
.Adaptability to change in a highly dynamic/challenging work environment.
.Ability to manage own time, multi-task combined with strong organizational skills.
.Self-motivated, driven, dedicated, and willing to learn with a desire to succeed.
.Excellent problem solving Skills.
.Fluency in English; additional languages are considered an asset.
.Adopt a flexible approach to increase and maintain the quality of service.
. Intermediate computer skills in Microsoft Office (Outlook & Excel), ERP/CRM system or similar ( SAP, Salesforce.com, .Sharepoint, Model N); a technical aptitude to learn software tools is preferred

.Some travelling may be required to events and customer visits
. 5 years related experience of inside sales preferable. 举报 分享

美光在中国的第一家工厂位于西安，这座用于测试和封装的工厂在本地基础设施，支持和服务，员工数量，制造设备，产能，产品，以及生产效率上一直历经着强劲增长。

美光还在上海设有两个研发中心。一个位于浦东外高桥保税区，从事并行NOR和EMMC的产品开发和NAND设计验证。另一个位于漕河泾开发区，从业内先进工艺技术的DRAM设计，SSD和EMMC产品的软件开发。两个研发中心相互辉映，为位于亚洲的手机和消费类电子设备制造商提供有力支持。

此外，美光上海系统工程实验室提供的切实和实时的产品开发和互动交流，帮助并推动了客户优化他们的存储系统。

美光在中国的发展对美光的全球运营和成功至关重要。

Micron is a multinational company founded in 1978, based in Boise, Idaho, USA. For more than 30 years, Micron’s teams of dreamers, visionaries, and scientists have redefined innovation—designing and building some of the world’s most advanced memory and semiconductor technologies. We develop the technologies that transform what's possible. In fact, you likely use our memory every day—in products from computing, networking, and server applications, to mobile, embedded, consumer, automotive, and industrial designs.
As one of the most prolific patent holders in the world we continually rethink, recast, and advance new ideas to bring innovation to broader markets and find ways our technology can inspire new applications or make fundamental improvements to existing designs.
Our roots are in memory, the core strength of our business. As we look toward the future, we’ll continue to build on our past achievements by leveraging the synergies between our core memory business and diversified products and technologies that help drive innovation and growth in new markets.
Micron Technology (Shanghai) Co.,Ltd is one of the R&D center of Micron Technology Inc. which covers flash memory products research and design. It supply non-volatile memory for a variety of consumer and industrial devices including cellular phones, MP3 players, digital cameras, computers and other high-tech equipment.