上海招聘

职位描述：
Job Description:
This position is responsible for our staff facing systems’ implementation. This includes understanding the Product Owner’s implementation requirements and system features, coordinating with heads in related functions in our markets in China, Russia & Indonesia for a practical implementation plan, delivering system trainings and support, summarizing & analyzing user feedbacks together with pilot success criteria results, keeping stakeholders updated on the implementation status throughout the entre project, and continued monitoring after the system is implemented using relevant implementation and project success metrics.
This is an exciting position for someone who is passionate about working in multi-cultural teams in an entrepreneurial and energetic environment, and can leverage their project management & training skills to drive the success of system roll outs.

Responsibilities:
- Understand the purpose of product/features and the success criteria from Product Owner so as to determine an appropriate implementation strategy.
- Coordinate with Regional Teams in China, Indonesia and Russia to work out product/system rollout timeline and detailed action plan.
- Communicate with end users on release dates & features, and keep stakeholders updated on the implementation status.
- Prepare release notes, user manuals, training materials and deliver trainings; offer support to users during implementation.
- Conduct system pilots and gather feedback. Coordinate with Support Team on product defects and with Product Owner on improvement requirements.
- Monitor post-launch product usage, organize survey if necessary, and communicate to all levels in the organization

Requirements & Qualifications:
- At least a bachelor’s degree with 3+ years’ working experience in international firms, including 1+ years’ project management experience;
- Excellent communication skills; must be able to effectively communicate with all levels of the organization from the ground up to senior management levels
- Strong cross-team and cross-cultural collaboration ability;
- Fluency in English & Mandarin is a must;
- Good training skills are required;
- Familiar with product/software development life cycle is a plus. 举报 分享

关于英孚教育
英孚教育成立于1965年，是一家全球教育培训公司，以“教育，让世界无界”为企业使命。英孚在全球各地有诸多学校和办事处，并拥有优质在线英语学习基地Englishlive。英孚主要致力于语言培训、出国留学游学、学位课程和文化交流等项目。英孚教育致力于长足扎根中国市场，曾担任2008年北京奥运会语言培训服务提供商。自1988年以来，英孚已经支持服务六届奥运会，包括2018年平昌冬季奥运会和即将要举办的2020年东京奥运会。英孚还发布了全球英语熟练度报告（www.ef.com/epi）,该报告打破了地域限制，在全球范围内测试了不同国家成人的英语能力。
 
About EF Education First
Established in 1965 with a mission to open the world through education, EF Education First (EF) is an international education company which focuses on language, academics, and cultural experience. EF (www.ef.com) has hundreds of schools and offices worldwide and online English learning platform English Live . With long term commitment in China, EF has been selected as the official supplier of language training services for Beijing 2008 Olympics. Since 1988, EF has provided service to Olympic Games for six times, including the PyeongChang 2018 Winter Olympics and the upcoming Tokyo 2020 Olympics. Each year, EF publishes the English Proficiency Index (www.ef.com/epi) measuring the English ability of adults in countries across the world.