Senior Technical Support Manager
上海悠骊商务咨询有限公司
- 公司规模:少于50人
- 公司性质:民营公司
- 公司行业:互联网/电子商务 广告
职位信息
- 发布日期:2017-03-29
- 工作地点:上海-宝山区
- 招聘人数:1人
- 工作经验:5-7年经验
- 学历要求:本科
- 语言要求:英语 熟练
- 职位月薪:1.5-2万/月
- 职位类别:项目执行/协调人员 技术支持/维护经理
职位描述
职位描述:
ESSENTIAL DUTIES & RESPONSIBILITIES:
? To support China Marketing team on running on-going website projects.
? Needs to work with offshore technical support team together
? Main activities will be: requirement clarification, communication management and technical consulting with the client.
? Work with both the China business team and offshore technical team.
? Understands business requirements clearly and provides detail solution to offshore technical team.
? Interact successfully with business owners, project managers and technical teams.
REQUIRED QUALIFICATIONS:
1) Competencies: Skills, Knowledge, Abilities
? Strong communication skills are must.
? Good problem solving skills are required.
? Can work under strong pressure.
? Experience of China BAT (Baidu, Alibaba, Tencent) product integration, including SEO, payment and social integration, is preferred.
? Knowledge of China CDN integration is preferred.
? Knowledge of Sitecore platform is preferred.
? Good at business thinking.
? Experience in Agile/Scrum development.
2) Experience:
? At least 7 years of working experience in website projects, as support or project management roles.
? At least 4 years experience in software development including implementation, testing and support
3) Minimum educational level:
? MS/BS in Computer Science or equivalent
? Good spoken English, CET-6 is required.
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ESSENTIAL DUTIES & RESPONSIBILITIES:
? To support China Marketing team on running on-going website projects.
? Needs to work with offshore technical support team together
? Main activities will be: requirement clarification, communication management and technical consulting with the client.
? Work with both the China business team and offshore technical team.
? Understands business requirements clearly and provides detail solution to offshore technical team.
? Interact successfully with business owners, project managers and technical teams.
REQUIRED QUALIFICATIONS:
1) Competencies: Skills, Knowledge, Abilities
? Strong communication skills are must.
? Good problem solving skills are required.
? Can work under strong pressure.
? Experience of China BAT (Baidu, Alibaba, Tencent) product integration, including SEO, payment and social integration, is preferred.
? Knowledge of China CDN integration is preferred.
? Knowledge of Sitecore platform is preferred.
? Good at business thinking.
? Experience in Agile/Scrum development.
2) Experience:
? At least 7 years of working experience in website projects, as support or project management roles.
? At least 4 years experience in software development including implementation, testing and support
3) Minimum educational level:
? MS/BS in Computer Science or equivalent
? Good spoken English, CET-6 is required.
职能类别: 项目执行/协调人员 技术支持/维护经理
关键字: 技术支持经理 技术支持 项目支持 高级技术支持 高级项目支持
公司介绍
上海悠骊商务咨询有限公司是一家新成立的数字媒体公司,主要致力于电子商务和数字化创新方案的提供、应用软件、网站和移动应用的开发。
除了国内的项目外,还承接诸多来自欧美的项目。
项目范围涉及电子商务、微信微博营销、网站建及推广和移动应用等等。
作为一家新成立的公司,我们充满活力和进取心,诚邀您的加入。
我们承诺提供理想的福利,充足上升空间和职业发展规划。
除了国内的项目外,还承接诸多来自欧美的项目。
项目范围涉及电子商务、微信微博营销、网站建及推广和移动应用等等。
作为一家新成立的公司,我们充满活力和进取心,诚邀您的加入。
我们承诺提供理想的福利,充足上升空间和职业发展规划。
联系方式
- 公司地址:上班地址:共和新路4965号宝山万达广场4号楼