上海 [切换城市] 上海招聘

Senior Customer Planner(高级客户计划员)

上海索菲玛汽车滤清器有限公司

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:汽车

职位信息

  • 发布日期:2017-03-20
  • 工作地点:上海-青浦区
  • 招聘人数:1人
  • 学历要求:大专
  • 语言要求:英语
  • 职位月薪:0.8-1万/月
  • 职位类别:客服专员/助理  

职位描述

职位描述:
1. Sales order operation for key customers
-Receiving the sales order from customers, making acknowledgement and implementing contact review process before sending the order confirmation.
- Loading the SO into ERP timely and accurately. Monitoring on time delivery for each SO as promised. Proactively manage backlog and communicate with customers on status of delivery, to minimize the premium costs.
-Handle urgent orders in proper way, to satisfying customers without sacrificing the benefits of company.
2. Forecast Management for key customers
-Generate monthly forecast by analyzing the forecast from customers and incorporate sales' inputs into the forecast.
-Provide the forecast to planner on Time. Monitor the actual demand, quick response with outstanding change and work closely with supply planner for plan reconciliation
-Optimize forecast process to drive inventory reduction and cost saving.
3. New project/customer launch and EOP management.
-For new project/customer launch, Work with project team to complete logistic solution, order/forecast rule, document standard, customer system and other customers' requirements.
-For EOP products, work with planning team, to control the stock of finished products and raw materials.
4. Shipment follow up
-Work with delivery team, to ensure on time delivery for customer's demand and communicate the delivery status with customers.
-Inform delivery team to feed the stock on time by monitoring the stock in 3PL warehouse.
-Give the instruction of special transportation to delivery team if there is any.
-Shipment Reconciliation with customers
5. Billing management
-Timely submit the invoice application to finance dept on receipt of POD or on receipt of invoice issuance notification. Make sure customers to receive the invoices on time.
- Make sure there is no abnormal invoice parts.
6. Customer relationship management.
-Keep proactive communication with customers, to present a professional image of the company
-Handle customer special requirements in proper way, to improve customer satisfaction.
-Regular visit to customers, build reliable relationship with customers.
7. Reporting
-Weekly flash report, which includes backlog & orderbook of starting month, shipment, expected closure, as well as forecast for the next two months.
-Weekly billing report, to ensure on time billing and eliminate abnormal un-invoiced parts.
- Monthly sales accrual report.


岗位要求:
1. 大专以上学历
Above high middle school
2. 5年以上物流、计划相关工作经验,有过丰富的客户计划,客户跟单工作经验
At least 5 years working experience of logistics & supply chain, have rich experience in customer planning, customer service
3. 熟悉ERP或者其他相关系统操作
Familiar with ERP or other relevant system
4. 良好的沟通及表达能力
Good communication skills
5. 良好的英文听说读写能力
Good Oral English Skills

职能类别: 客服专员/助理

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公司介绍

UFI 集团简介

意大利UFI集团,全称意大利国际环球滤清器集团,成立于1971年,是一家全球排名前3的专业生产滤清器的跨国集团。UFI集团在全球拥有14个生产基地,2个研发中心,17个商务办公室和25个办公场所,分布在意大利、中国、印度、突尼斯、美国、韩国等世界各地,为世界知名汽车品牌提供配套零部件——从法拉利及其他世界***的一级方程式赛车到火星探测器。UFI集团拥有SOFIMA、UFI两大品牌,广泛应用于汽车、工程机械、船舶、航天等领域。
从2009到现在,UFI集团的营业额增长了185%,同时UFI也致力于新产品的研发,每年5%的收入投入到研发中,并且已经拥有154个专利,三年时间内全球研发团队规模也增长了50%。
我们的目标是在滤清和热管理系统领域提供定制化的系统解决方案,与客户一起致力于可持续的社会发展!
Founded in 1971, UFI Filters is a global leader in filtration technology with 14 production sites, 2 innovation centers, 17 commercial offices and 25 front offices in Italy, China, India, Tunisia, USA, Korea and rest of the world. Renowned for its innovation, UFI’s products and know-how are to be found in all kinds of vehicles – from Ferrari and other top F1 teams, to the European ExoMars spacecraft. It serves a wide range of sectors – from automotive, aerospace and marine to specialized industrial and customized hydraulic applications.
Since 2019, UFI Group turnover has increased by 185%. Meanwhile UFI is also committed to new product development. 5% of the revenue is invested into R&D, and we already have 154 patent. In addition, the size of global R&D team has increased by 50% in 3 years.
Our mission is to create customized innovative systematic solutions in filtration and thermal management systems, in order to achieve sustainable social development with customers!


UFI在中国

1996年 上海索菲玛汽车滤清器有限公司
2004年 长春索菲玛汽车滤清器有限公司
2006年 上海欧菲滤清器有限公司
2011年 上海索菲玛工业过滤器有限公司
2018年 重庆索菲玛汽车滤清器有限公司

我们时刻关注客户需求,为他们提供卓越品质的产品,以提高客户产品的应用效率。
We put our customers first and aim to provide them with exceptional quality products to enhance the efficiency of their applications.
我们为员工提供提有竞争力的薪酬方案和内部发展机制。
We provide competitive salary and benefit, internal promotion opportunities to our employees.
为践行欧菲价值观,我们一直以来热心当地公益事业,将社会责任融入到集团长期发展战略之中。
In order to implement the value of UFI Group, we have always been enthusiastic about local public welfare, brings social responsibilities into group’s long term development strategy.

创新、热情、追求卓越、正直、责任心、多样化
Innovation, Passion, Pursuit of excellence, Honest, Responsive, Diversity
加入我们,一起共建更清洁的世界、更美好的生活!
Join us! Let’s build a cleaner world and better life together!

公司地址:
亚太区总部
地址:上海市青浦区徐祥路38号B栋10楼

上海欧菲滤清器有限公司
地址:上海市青浦出口加工区北青公路8228号二区28号

上海索菲玛汽车滤清器有限公司
地址:上海市青浦工业园区北青公路9785号

上海索菲玛工业过滤器有限公司
地址: 上海市青浦区南汇工业园区宣黄公路978号


交通信息:
公司在莘庄七宝、嘉定安亭、中山公园等多处提供往返市区至青浦的班车及地铁短驳车。

联系方式

  • 公司地址:br亚太区总部