上海 [切换城市] 上海招聘上海餐饮/娱乐招聘上海餐饮/娱乐管理招聘

餐厅副经理

上海思南公馆商务管理有限公司

  • 公司规模:150-500人
  • 公司性质:合资(非欧美)
  • 公司行业:酒店/旅游

职位信息

  • 发布日期:2012-07-30
  • 工作地点:上海-卢湾区
  • 招聘人数:1
  • 工作经验:五年以上
  • 学历要求:大专
  • 语言要求:英语熟练
  • 职位类别:餐饮/娱乐管理  

职位描述

? Assists to ensure that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.
协助确保餐饮部运作符合其酒店策略,适当执行酒店规章。

? Assists to conduct regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.
协助定期主持召开部门沟通会并确保分部门例会和会议确实有效且在必要时进行指导。

? Ensures that all employees deliver the brand promise and provide exceptional guest service at all times.
确保所有员工遵循品牌承诺并始终提供优异的对客服务。

? Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
礼貌而高效地的方式处理所有客人和内部客人的投诉和询问,确保问题得到圆满解决。

? Establishes a rapport with guests maintaining good customer relationships.
与客人建立并保持良好的客户关系。

? Spends time in the Outlet (during peak periods) to ensure that the Outlet is managed well by the respective employees and functions to the fullest expectations.
必须巡视餐厅区域(高峰时段)以确保员工很好地管理餐厅区域并使各项活动达到最佳满意度。

? Maximizes employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
将员工的工作能力通过多项技能、多项任务和有弹性的日程安排运用而达到最大化,以完成经营上的财政目标和顾客期望。

? Assists the Outlet Manager to achieve the monthly and annual personal target and the outlet’s revenue.
协助餐厅经理达到月度和年度个人目标和餐厅营业收入。

? Evaluates local, national and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel’s operations remain competitive and cutting edge.
不断评估当地、国内和国际市场趋势、供应商和其他酒店/餐饮企业营运状况以确保酒店自身经营状况保持竞争力和领先位置。

? Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of work through Teams”.
确保餐饮部员工以支持和灵活的态度和“团队协作”的精神与其他部门合作。

? Oversees the punctuality and appearance of all Food and Beverage employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.
监督餐饮部所有员工的守时性和仪容仪表,确保他们根据酒店和部门的仪容仪表要求身着正确的制服并保持高标准的仪容仪表和个人卫生状况。

? Carries out any other reasonable duties and responsibilities as assigned.
执行分派的任何合理任务和额外职责。

公司介绍

思南公馆位于上海卢湾区思南路复兴中路区域,是上海历史文化风貌区和优秀历史建筑保留保护改造项目,由五十余幢花园洋房等老建筑及近十幢新建筑组成,是一个集酒店式公馆、多层公寓、企业公馆、特色专卖店、多元化餐饮、时尚休闲服务为一体的高品质生活居住、商业休闲社区。
上海思南公馆商务管理有限公司将负责思南公馆的营运管理。

思南公馆整体氛围:
环境——传承历史,升华当代;
商品——精致独特,高雅亲和;
服务——以人为本,以客为尊。

思南公馆网址:*********************

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