上海招聘

职位描述：
Mission
The GPS (Group Performance System) reporting system (SAP BPC solution) is the key component for the legal and operational reporting of the Atlas Copco Group. As part of the legal reporting, Atlas Copco committed to send out their data each quarter to the stock market. Failing to do so would have a major impact on the value of the stocks and thus the GPS system needs to be considered the most critical system inside Atlas Copco.
The mission of the GPS Application Support team is to secure and improve the overall quality, efficiency and availability of Atlas Copco’s GPS. The team is expected to safeguard operation of the reporting platform while supporting the functional team’s 2nd level escalations. Tasks within the 2nd level problem resolution are handled directly while 3rd level problem management usually involves cooperation with strategic partners of Atlas Copco and the GPS Development team.
Team members assist with creation of long term strategies and capacity planning by ensuring policies and procedures are kept up to date and in line with the business needs. Partnering with other service teams is the key to troubleshoot and improve the overall performance and stability of the infrastructure.

Job description
- Take ownership of assigned open tasks, ranging from simple one-off actions to small scale projects. Ensure deadlines are met and quality of the solutions delivered meets the expectations.
- Work together with the internal customer as well as software and infrastructure vendors to support regular functional and technical maintenance activities in accordance with agreed schedules.
- Closely monitor and ensure availability of the SAP BPC application during critical reporting periods, working hand in hand with the IT and Finance support teams in other regions Create, prepare and implement technical changes in the systems and keeping in line with change management procedures and policies.
- Proactively identify potential problem areas, performance bottlenecks, security risks and inefficiencies and propose improvements to the infrastructure (standardization, automation, and optimization).
- Ensure compliance of the infrastructure with the internal policies and guidelines.
- Create and document support procedures and follow & maintain existing ones.
- Producing required KPI Scorecards and Ad-hoc reports as needed.
- Provide support in key projects as needed.

Experience requirements
You must have a solid experience in IT (3+ years) and should be able to demonstrate excellent communication skills. It’s required to apply, follow and improve the different processes that are in place and in line with ITIL.

Knowledge/Educational requirements
- MS Windows Server OS.
- Active Directory.
- Citrix XenApp infrastructure.
- Microsoft SQL Server and related components (SSIS, SSAS, SSRS) or equivalent technology.
- SAP BPC or other BI systems is a plus.
- Microsoft PowerShell knowledge is a plus.
- Knowledge in SAP BW/NetWeaver/HANA is a plus.
- Knowledge of C# programming and MVC is a plus.
- University degree in Information Technology or similar through experience.
- ITIL Foundations Certification is preferred.
- MCSE/MCITP/MCDBA or at least equivalent knowledge in selected areas are preferred.
- Fluency in English, spoken and written is a must. Other languages are an asset.

Personality requirements
- Embrace a dynamic, multinational and multicultural environment.
- Self-driven, service minded individual with excellent communication & collaboration skills.
- Team player who enjoys to share knowledge, information and experiences with colleagues abroad.
- Ability to work independently while managing priorities.
- Management of projects while meeting tight deadlines.
- Apply strong analytical and problem-solving skills to perform troubleshooting of problems.
- Responsibility to take own initiative during daily operational tasks and in the projects assigned.
- Expand technical competence and willingness to learn on the job via internal and external training.

Country and city description
Shanghai, China 举报 分享

关于阿特拉斯科普柯集团
阿特拉斯·科普柯是世界领先的可持续生产力解决方案提供商。 集团为客户提供创新的压缩机、真空解决方案和空气处理系统、动力工具和装配系统。阿特拉斯·科普柯专注于开发具备生产力、能效、安全性和人体工程学特点的产品与服务。公司成立于 1873 年，总部位于瑞典斯德哥尔摩，业务范围遍及全球 180 多个国家/地区。2017 年，阿特拉斯·科普柯收入为 860 亿瑞典克朗（90 亿欧元），员工人数接近34000 名。

关于阿特拉斯 ·科普柯中国
20世纪20年代，阿特拉斯·科普柯的产品以从欧洲进口的方式初次涉足中国市场。1959年，阿特拉斯·科普柯在中国台湾成立了***家公司。时至今日，集团的四大业务领域：压缩机技术、真空技术、工业技术、动力技术，均已全面落户中国，并着力于全面开拓售后服务市场。各业务领域通过全球化网络及多品牌运营，为客户提供包括移动式压缩机、动力工具及泵、气动及电动工具和装配系统等产品，并以覆盖全国各地的销售、分销、服务以及维修网络作为其坚强后盾。截止2017年底，阿特拉斯·科普柯在中国拥有4898名员工，在全国设有200多家地方办事处。作为集团的最重要的市场之一，阿特拉斯·科普柯将进一步发展中国市场，通过创新的工业解决方案，不断扩大在中国的市场占有率，为中国客户持续提供可持续的生产力。