上海招聘

岗位职责：
1、对客户发来的工作委托进行回复、确认和报价。
2、负责与客户洽谈，接收订单以及安排订舱、运输、货物跟踪、报关、结算等事宜。
3、负责联系、协调本公司与承运人、同行等外协单位的关系，合理、及时安排所涉及的每一个操作流程，确保所有操作流畅无误。
4、负责联系、协调与本公司发生业务关系的客户，准确、及时处理与客户往来的单证，快速反馈必要的信息给客户，做好全程跟踪，提供最大客户满意度。
5、与国外代理联系，及时准确地回复EMAIL，并负责确认所属操作客户的业务凭证的应收、应付款项，做到收支及时、准确。
6、以良好的服务态度应对客户投诉，并在最短时间内予以解决。
7、与其他相关部门协调好有关工作。
8、完成部门经理安排的其他工作。

岗位要求：
1、专科及以上学历，进出口贸易、物流类相关专业。
2、英语良好，CET-6,计算机操作熟练。
3、具有两年以上实际操作经验，熟悉海运操作，具备单证、货代、运输及一定进出口贸易知识。
4、工作细心、责任心强，具有较强的服务意识和团队精神。
5、有海运客服相关岗位工作经验者优先

Company Profile
As a global logistics provider, Mainfreight offers managed warehousing and international and domestic freight forwarding. With team and branches across Australia, China, Europe, New Zealand and the United States Mainfreight continues to expand its global footprint. Listed on the New Zealand Stock Exchange we continue to work towards our 100 year vision.

History
Mainfreight began its operations in Auckland, New Zealand, in 1979, soon growing into New Zealand’s most extensive freight network. A shift in focus, in 1984, saw the opening of the first Mainfreight International branch.
Investment in Australian operations began in 1989 driven by a desire to treat New Zealand and Australia as a single market. Mainfreight’s presence in Australia continued to expand through both acquisition and branch proliferation across strategic locations.
Mainfreight became global in 1999 with the acquisition of businesses in both Asia and the United States. Full ownership of our Asian operations was completed in 2007 and today Mainfreight has several branches operating out of China. Expansion further continued in America with the purchase of Target Logistics Services in 2007. Mainfreight USA offers extensive services across the supply chain.
In 2011 Mainfreight acquired the business of Wim Bosman Group providing further opportunities to expand Mainfreight's international global network with branches throughout Europe.

The Mainfreight Culture
“Special people, Special company” embodies Mainfreight and its unique culture. We have developed a style of doing business successful not only in New Zealand but also around the world.
Mainfreight is built on a 100-year vision. All decisions are made on the basis that we will be here for another 100 years. This view shapes our approach to recruitment and training of team members, customer and supplier relationships, growth strategies and legal and tax structures.
As a customer of a Mainfreight Group company, you can rely on:
?An “anything is possible” attitude
?A commitment to delivering your freight consignments on time and damage-free - and to promptly and honestly resolve issues when they arise
?Improvement in service through reinvestment in people, facilities, equipment and technologies. We promote our people from within, and encourage innovative, non-hierarchical and decisive outlooks. Our team regard each other as a family and share mealtimes. At the same time, we are focused on performance — every branch reports weekly results that are available for all team members to see. Individual responsibility and accountability for quality are reinforced. Key performance indicators important to our customers, like error rates, are linked to team members’ bonuses. All Mainfreight branches have quality bards and are internally audited every six months.