上海 [切换城市] 上海招聘上海客服及技术支持招聘上海售前/售后技术支持经理招聘

Scientific Support Manager

Abcam

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:制药/生物工程

职位信息

  • 发布日期:2017-03-12
  • 工作地点:上海
  • 招聘人数:1人
  • 工作经验:5-7年经验
  • 学历要求:硕士
  • 语言要求:英语 熟练
  • 职位月薪:1元/小时
  • 职位类别:售前/售后技术支持经理  

职位描述

职位描述:
Position Summary:
The scientific support manager will lead the scientific support and field application team in shanghai office, to oversee pre-sale and post-sale technical support for Abcam products which covers primary antibodies, secondary antibodies, ELISA assays, agonists/antagonists, proteins/peptides, cellular and protein functional assays, epigenetic reagents, etc. As the leader of technical team, he/she is responsible to build a devoted team, and to motivate the team to provide fast and quality service, and to continuously improve customer satisfaction. He/She will also proactively work with other function to support market team and channel team to achieve sale target. As regional function leader, he/she is required to represent regional team in global meeting, presenting challenges and opportunities, seeking recourses, implementing global strategies.

Essential Job Functions:
?Share pre-sale and post-sale technical support daily work as a team member, to ensure efficient and quality service be provided by team
?Manage and oversee team performance with appropriate KPI which align with global and China strategy
?Initiate or support cross function campaigns from consumer experience perspectives to improve customer satisfaction
?Build broad or/and deep interaction with consumers and distributors, to understand consumer needs in terms of targets and applications.
?Bridge headquarter with regional team, enhance cross region communication, and urge best practices sharing and applying
?Build and maintain a happy, capable and efficient team

Minimum Requirements/Qualifications
?>=5 years’ hands-on experiences in antibody related applications, able to do trouble shooting for customers at levels of PhD or above in some of the following laboratory techniques: IHC, western blot, ChIP, ELISA, IF/ICC, flow cytometry, etc. (at least 3 fields)
?>=2 years’ experiences in leading and managing team
?Good at presentation both in Chinese and English
?Excellent communication skill, particular in convincing or influencing others
?Have visionary thinking as well as efficient execution
?Excellent reading and writing in English, with fluent oral English
?Self-discipline with devoted working attitude, focus on success and bold in innovation
?Willing to travel as needed.

Education Qualifications:
?Minimal master degree in life sciences required. PhD or Postdoc Preferred. Education abroad a plus.

职能类别: 售前/售后技术支持经理

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公司介绍

Abcam由Jonathan Milner博士创立于1998年,总部位于英国的剑桥科学园,是全球最知名的生物试剂抗体供应商之一,同时拥有全球生物抗体行业领导者地位。
Abcam所拥有的兔单克隆抗体(RabMAb)专利技术,是继鼠单克隆抗体技术获得诺贝尔奖之后取得的重大突破。

Abcam 于在2004年获得了对于生物界公司不可多得的英女王奖,拥有很好的知名度和口碑;
2005年11月在伦敦证券交易所上市,在2011并购了美国的 MitoSciences 公司,加强了免疫分析方面的产品供应;
同年也并购了英国的 Ascent Scientific 公司,开展了生化试剂的供应;
在2012年,Abcam 并购了美国的 Epitomics 公司,成为一家有领导地位的 RabMAbs? 供应商;
作为世界著名的抗体王国,abcam以优质、齐全的产品、完善的网络支持功能和强大的技术支持队伍得到全球客户的认可和赞誉。

目前Abcam全球已经超过10个分公司,分布于欧洲,美洲和亚太区域,在剑桥、旧金山、尤金、布里斯托尔、香港、东京、上海和杭州均设有分公司。

Abcam 上海分公司主要负责Abcam在中国大陆地区的市场和销售,团队包含市场,销售,客服,技术支持以及支持部门。
Abcam杭州分公司是全球研发中心之一,拥有目前全球最先进的设备和实验中心,主要负责公司最重要的产品线之一 ,是abcam兔单抗的研发和生产基地,拥有的5000多个高质量抗体已销售全球市场,其中有200多个用于临床肿瘤诊断。这些抗体为科研人员和医务人员研究和寻找治疗方法提供了更有效的工具。

福利待遇:作为传统的英国公司,公司非常看重员工关怀,对在职员工,公司会根据国家要求提供完善的福利,除此之外还会提供餐补,班车,年度体检,带薪年假,弹性工作,补充医疗保险,员工旅游,高温补贴等等。

联系方式

  • Email:cn.careers@abcam.com
  • 公司地址:地址:span杭州市莫干山路1418号(67路、192路公交车金家渡站)