上海招聘

职位描述：
Duties & Responsibilities

1.High sensitive to potential risk, suggest in time solution/suggestion to improve internal procedure or document to avoid complain.
2.Client focus, good relationship with clients and be reliable to clients
3.Program focus, lead the improvement of program procedure, work with other team to set up or update flow chart.
4.Complain handling, to find problem and give solution to avoid happen again
5.Monitor team daily for both query answer and testing follow up,make sure in time answer to both client and internal team
6.Daily Production Control KPI monitor for phone pick up rate, pending rate, holding rate, and quotation rate
7.Proper team job assignment to balance team working load.
8.Train team member for both program procedure and follow up skill
9.Back up training and lead him/her to grow
10.Support CRM/BD on business analysis and development
11.Other job assigned by N+1

Skills & Requirements

1.Good Communication skill, negotiation skill
2.With nice personality to combine team member
3.High Responsibility taken
4.Must have positive thinking and action
5.Patient and willing work under big pressure
6.Good Team player
7.Fluent English both oral and writing
8.Good at word, excel ,PPT and lotus Notes using
9.Fluent English both oral and writing
10.Good at word, excel ,PPT and lotus Notes using

Education & Experience

1.Bachelor or above
2.5+ Similar working background, 2+ as team leader in testing area leading experience is must 举报 分享

必维国际检验集团成立于1828年，是测试、检验和认证服务的全球领导者。必维通过提供全球领先的服务来帮助客户应对在质量、健康、安全、环保和社会责任方面不断增加的挑战。
2014 年营业额: 41.7亿欧元 66,500 名员工, 14000 个办公室和实验室, 遍布140 个国家, 400000 客户八大业务均居全球领先地位,获得900 多个专业资质和国家认可资质, 必维国际检验集团是泛欧证券交易所（巴黎）的一家上市公司（股票代码：BVI）
Created in 1828, Bureau Veritas is a global leader in Testing, Inspection and Certification (TIC), delivering high quality services to help clients meet the growing challenges of quality, safety, environmental protection and social responsibility.